Rich Milano | Page 7

I had done my research on the internet and wanted a used Toyota Matrix to replace my tired 87 Camry station wagon - 233k miles. I had previously bought a new 2000 Avalon from the local Smithtown dealership, Toyota Matrix to replace my tired 87 Camry station wagon - 233k miles. I had previously bought a new 2000 Avalon from the local Smithtown dealership, so I visited Rich Milano in the used car department and took a test drive on a blue 08 Matrix. I had looked up the free Carfax on this particular car on their website. I was not particular in the model year as long as it was not more than about 5 years old and was a "certified" used car. Over the next few days I looked at and compared 6 other Matrix cars from dealers and private owners. The blue 08 Matrix looked like the best car for me because of the dealer being local and provided good customer service. I went back to Rich Milano and we worked out a reasonable price within my budget, and within about 3 hours I was driving home with the Matrix. Simple, easy, no hassle purchase. More

Helpful 0

Report | Print

Rich Milano sold me my used 04 Matrix in 05, one of Toyota's lowest priced vehicles. Prompt, friendly, honest, attentive and informative - he treated me like I was a purchaser of the most expensive ca Toyota's lowest priced vehicles. Prompt, friendly, honest, attentive and informative - he treated me like I was a purchaser of the most expensive car on his lot. Same goes for this weekend. I visited the Smithtown Toyota used car facility looking for another Toyota and Rich was there, (longevity says alot about how a company treats their employees and that mantra is passed on to the customer), a friendly familiar face at the ready to make me a happy and satisfied customer. Rich is a careered salesperson, not someone who is a fly by night, he has to be honest and forthright because if you are unhappy you know where to always find him! Rich Milano, like Toyota, comes highly recommended!!! More

Helpful 0

Report | Print

I purchased a 2011 Sienna in February and just recently returned to purchase a 2007 Tundra last week. Both of my experiences were very pleasurable.I felt very comfortable with the excellent staff and the f returned to purchase a 2007 Tundra last week. Both of my experiences were very pleasurable.I felt very comfortable with the excellent staff and the friendly environment at this dealership. Rich was very helpful and made sure we were taken care of and happy. He even went out of his way to get my daughter a giant balloon to keep her happy too. Mitch, who we've had the pleasure of working with before, also did an amazing job with our financing. I have recommended this dealership to many people over the last few months and will continue to do so. More

Helpful 0

Report | Print

I stopped at Smithtown Toyota to look at a pre owned Camry they had in the lot. I Was greeted by Richard who proceded to show me the car. It was a 2009 Camry in mint condition. Richard was very pleasant Camry they had in the lot. I Was greeted by Richard who proceded to show me the car. It was a 2009 Camry in mint condition. Richard was very pleasant and informative, answered all my questions, and worked with me on the deal. I didn't have my truck that I was going to trade in so I made an appointment for the following day. On the way home, I stopped at a Nissan deatership to look at the Altimas and with all the incentives they were having, I wound up buying a new Altima. I felt compelled to write this review because I would not hesitate for a moment to recommend Smithtown Toyota, they are friendly, professional, and not at all high pressure. If you do go there, see Richard, he was great. More

Helpful 0

Report | Print

I was looking online to buy a Toyota Solara convertible when I found one at Smithtown Toyota. I called up and spoke with Rich and he told about the car. It was Red with a black top..just what I was looking when I found one at Smithtown Toyota. I called up and spoke with Rich and he told about the car. It was Red with a black top..just what I was looking for. We're very fussy about used cars having lots of dings and scratches. Rich went over the car and said that there were no dings but one scratch that he would get fixed. So we drove from Queens to Smithtown to see the car. It was just what I wanted. But the paint had water spots all over the car. He assured us that they would be able to polish them out. So we bought the car. The next day when we went to pick up the car the scratch was fixed but the car still had the water spots all over it. The car never was polished. Rich told us that he would make sure that the detailer would polish the car. He called us the next day and told us the car came out great so we went to pick it up. The car looked amazing and Rich was true to his word and made things right. We LOVE the car. It was a pleasure dealing with Smithtown Toyota and I would definitely buy another car from this dealership. More

Helpful 0

Report | Print

I called Rich out of the blue ,from out of state ,looking for a truck he was advertising.Not only did he candidly answer my rather pointed questions ,but responded in good humour to my rather direct style.A for a truck he was advertising.Not only did he candidly answer my rather pointed questions ,but responded in good humour to my rather direct style.A little push/pull on price ballpark and it was agreed that I'd make the 2 hr trip down from CT that saturday and with a promise he wouldn't sell it before I got there.It would be cleaned/prepped and ready to drive off assuming I could pay for it.Neither of us fool around.I got there,got a hot cup of joe,a 5 minute test ride,10 minutes to deal,an hour to finalize the paperwork and registration.All this on a Saturday morning with DMV closing at noon.Love my truck Rich.2007 Tacoma X-runner.Call it my mid-life crisis,my little red wagon.Smithtown toyota will get you one too. More

Helpful 0

Report | Print

we went to toyota to purchase a car for my mom who has always driven oldmobiles in the past. at first, she was hesitant about buying a toyota...however, Rich Milano made us all feel that we were in the r always driven oldmobiles in the past. at first, she was hesitant about buying a toyota...however, Rich Milano made us all feel that we were in the right hands from the start. he was polite and answered all our question...and trust me, my mother had a ton. Rich was very friendldy and would always return our call immediately. i would absolutely recomend him to our friends and family who are in need of a car. Rich - if you ever read this, thank you very much. your friends, the Granvilles More

Helpful 1

Report | Print

Mr. Milano was very professional and quite knowledgeable. He was friendly and accomodating . When we are ready to replace our second car, we would definitely consider buying it from him. This sentence He was friendly and accomodating . When we are ready to replace our second car, we would definitely consider buying it from him. This sentence is added to reach the 250 word minimum, which in my view is a stupid requirementt. More

Helpful 0

Report | Print

When we arrived at dealership Rich ad already had all the cars in our pricerange ready for us to look t, we found just the right car and off to financing we went. Miych was great in his efforts to find a car cars in our pricerange ready for us to look t, we found just the right car and off to financing we went. Miych was great in his efforts to find a car loan that kept our payments down.The overall experiwence at Smithtown toyata was a good one, We would recommend to others and hope they come away with the same experience as we did. More

Helpful 0

Report | Print