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Rich Palicka
Rich Palicka at Woodfield Lexus

Rich Palicka

Service Advisor

Woodfield Lexus

350 E Golf Road
Schaumburg, IL 60173

5.0
41 Reviews
5.0

41 Reviews

Write a Review

41 Reviews of Rich Palicka

January 23, 2026

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Employee Rating

My service experience at this Lexus dealership was very exceptional from start to finish. I was made fully aware throughout of what was needed. Overall exceptional!! More

by Conrad
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Recommend Dealer
Yes
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Jan 23, 2026

Woodfield Lexus responded

Thank you so much for your kind words! We’re thrilled to hear you had an exceptional experience from start to finish. Keeping our guests informed and well taken care of is always our priority. We truly appreciate your feedback and look forward to serving you again!

January 23, 2026

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Service for my recall went as expected. In and out in an hour as advised. More

by mkr
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Recommend Dealer
Yes
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Jan 23, 2026

Woodfield Lexus responded

Glad we could accommodate you! Thanks for sharing and for the 5 stars! Your support is truly appreciated.

January 16, 2026

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Employee Rating

Very pleasant to work with, good communications. They made the experience convenient and efficient for me. More

by wcpass
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Recommend Dealer
Yes
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Jan 19, 2026

Woodfield Lexus responded

Glad we could assist with your service needs. Thanks for sharing and for the 5 stars. Your support is truly appreciated.

December 22, 2025

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Always first class treatment! Quick and accurate service and always communicating in real time to let me know whats going on. More

by patrickcondron
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Workmanship
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Recommend Dealer
Yes
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Dec 22, 2025

Woodfield Lexus responded

Thank you! We really appreciate your feedback and are happy to hear you had such a great experience. Keeping you informed and providing top-level service is always our goal! Happy Holidays!

December 20, 2025

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Employee Rating

Came in for check on tire pressure. RIch was great and got me serviced and out in no time.. appreciated the quick response. More

by Nessa
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Recommend Dealer
Yes
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Dec 22, 2025

Woodfield Lexus responded

Thank you! We’re happy to hear Rich provided quick and great service. We appreciate you choosing us and look forward to working with you again! Happy Holidays!

September 15, 2025

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Employee Rating

Every person I've dealt with in service has been terrific. Waiting area is clean and comfortable. More

by gdm46g
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Victor Maristela, Anthony Lopez

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Sep 15, 2025

Woodfield Lexus responded

Thanks for sharing. Your support is truly appreciated!

May 24, 2025

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Great communication and easy to deal with. They were very helpful and seemed to value us as a customer. More

by jlinke
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Recommend Dealer
Yes
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May 27, 2025

Woodfield Lexus responded

Glad we could help! Thanks for sharing and for the 5 stars!!!

May 06, 2025

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Employee Rating

Always treated well and the work is top notch. I trust Woodfield Lexus to take care of me and my car More

by pj
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Isaac Homa

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May 09, 2025

Woodfield Lexus responded

Always happy to help! Thanks for sharing. Your support is appreciated.

April 29, 2025

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Employee Rating

Always friendly. They promised a quick service and that's what I received. I live an hour away, and it's always worth my time. More

by jrlookalke
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Recommend Dealer
Yes
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August 28, 2024

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Service was excellent and quick and easy. Advisor Richard Palicka was very knowledgeable and very helpful. More

by john
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Recommend Dealer
Yes
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Aug 28, 2024

Woodfield Lexus responded

Thrilled to hear your visit went so well. Thanks for sharing, John! Your support is appreciated.

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