Rich Palicka
Rich Palicka at Woodfield Lexus

Rich Palicka

Service Advisor

Woodfield Lexus

350 E Golf Road
Schaumburg, IL 60173

5.0
36 Reviews
5.0

36 Reviews

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36 Reviews of Rich Palicka

September 15, 2025

Dealership Rating
Employee Rating

Every person I've dealt with in service has been terrific. Waiting area is clean and comfortable. More

by gdm46g
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Victor Maristela, Anthony Lopez

Sep 15, 2025

Woodfield Lexus responded

Thanks for sharing. Your support is truly appreciated!

May 24, 2025

Dealership Rating
Employee Rating

Great communication and easy to deal with. They were very helpful and seemed to value us as a customer. More

by jlinke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 27, 2025

Woodfield Lexus responded

Glad we could help! Thanks for sharing and for the 5 stars!!!

May 06, 2025

Dealership Rating
Employee Rating

Always treated well and the work is top notch. I trust Woodfield Lexus to take care of me and my car More

by pj
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Isaac Homa

May 09, 2025

Woodfield Lexus responded

Always happy to help! Thanks for sharing. Your support is appreciated.

April 29, 2025

Dealership Rating
Employee Rating

Always friendly. They promised a quick service and that's what I received. I live an hour away, and it's always worth my time. More

by jrlookalke
Service Price Transparency
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Recommend Dealer
Yes

August 28, 2024

Dealership Rating
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Service was excellent and quick and easy. Advisor Richard Palicka was very knowledgeable and very helpful. More

by john
Service Price Transparency
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Recommend Dealer
Yes
Aug 28, 2024

Woodfield Lexus responded

Thrilled to hear your visit went so well. Thanks for sharing, John! Your support is appreciated.

January 05, 2024

Dealership Rating
Employee Rating

The service discussion was very clear and concise. Rich researched various options for new tires and was helpful. Pleasure doing business with him. More

by joergiglio
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jan 08, 2024

Woodfield Lexus responded

Glad we could help! Thanks for sharing and for the 5 stars!

June 11, 2023

Dealership Rating
Employee Rating

Serving my lexus at your dealership since I bought it in 2005. Service exceptional. Dealing with Rich Palicka for years and he has given me truly exceptional service. Please thank him and I hope he gets rec More

by KRISSYK7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 12, 2023

Woodfield Lexus responded

We are thrilled that Rich takes such good care of you! Thanks for sharing!

May 26, 2023

Dealership Rating
Employee Rating

Serice staff here are exceptional, but the sales side continues to be the "Pay a big premium and maybe you can buy a car" operation. More

by joecpatterson
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Helen Heyza

May 31, 2023

Woodfield Lexus responded

Thanks for being our customer, Joe! We are doing our best to be competitive in the current market and are offering add on protections with warranty. We hope to be able to work with you in the future!

April 02, 2023

Dealership Rating
Employee Rating

Service runs Like a fine tuned watch. Rich is the Best. Tells it like it is & very thoughtful. I trist his opinion More

by Maryp1010
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Helen Heyza

Apr 03, 2023

Woodfield Lexus responded

Thanks for your kind words and for being our customer, Mary!

March 31, 2023

Dealership Rating
Employee Rating

Excellent service experience from check in to check out. The mechanic found a problem with a tire that could have caused a serious accident. More

by Danstev1
Recommend Dealer
Yes
Apr 05, 2023

Woodfield Lexus responded

Happy to help! Thanks for sharing. Your support is appreciated.

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