Rich Palicka
Rich Palicka at Woodfield Lexus

Rich Palicka | Page 2

Service Advisor

Woodfield Lexus

350 E Golf Road
Schaumburg, IL 60173

5.0
31 Reviews
5.0

31 Reviews

Write a Review

31 Reviews of Rich Palicka

May 18, 2022

Dealership Rating
Employee Rating

Excellent service and staff was professional and friendly. The Service technician was great and desk agentwas courteous and knowledgeable. More

by Lynne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 19, 2022

Woodfield Lexus responded

Glad to be of assistance! Thanks for sharing. Your support is appreciated.

April 02, 2022

Dealership Rating
Employee Rating

Very pleasant, professional and on time. Waiting area was clean and free WiFi so I could work in the waiting lounge. More

by Theguzmanz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 04, 2022

Woodfield Lexus responded

Glad your visit with us went well! Thanks for sharing. Your support is appreciated.

March 15, 2022

Dealership Rating
Employee Rating

WoodField Lexus is "The Best". I have COMPLETE Trust in Helen Heyza and Rich Palicka (both in the service dept). I can not thank you both enough for your professional and trusted More

by markrwilhelm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Helen Heyza

Mar 15, 2022

Woodfield Lexus responded

It is always our pleasure to work with you, Mark! Thanks for sharing. Your support is appreciated.

December 01, 2021

Dealership Rating
Employee Rating

Great service from advisor thru pickup. A great dealership with attention to detail and I would highly recommend this dealership to anyone looking for superior customer service. More

by Ddbbwood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 03, 2021

Woodfield Lexus responded

Glad we are able to assist in your auto needs! Thanks for sharing. Your support is appreciated. We wish you a wonderful holiday season!

November 02, 2021

Dealership Rating
Employee Rating

We received excellent service. All her issues were taken care of and one does it very impressive More

by annajenna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 04, 2021

Woodfield Lexus responded

Thrilled to assist! Thanks for sharing. Your support is appreciated.

August 31, 2021

Dealership Rating
Employee Rating

Very nice.perfect,nice,nice.,nice.nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice More

by tkucharczyk54
Customer Service
Recommend Dealer
Yes
Sep 02, 2021

Woodfield Lexus responded

Thank you so much for your kind words...LOL. We are thrilled to have you as our customer!

March 27, 2021

Dealership Rating
Employee Rating

Very accommodating. Did what I asked. Car is running fine. Preferred to get an RX for a loaner but the one given was fine however. More

by Danstev1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mike Evans

Mar 29, 2021

Woodfield Lexus responded

Thanks, Dan! Your support is appreciated.

February 12, 2021

Dealership Rating
Employee Rating

Excellent on time service by knowledgeable, friendly staff in a safe clean environment great great great great great great great great great great great great. More

by kenneth5031
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 15, 2021

Woodfield Lexus responded

Thank you for sharing your thoughts, Kenneth! Your support is appreciated.

January 18, 2021

Dealership Rating
Employee Rating

Rich was a pleasure to work with. Explained the services performed, and checked outstanding recalls/bulletins. Informed me of current tire issues that were eventually resolved with the dealership I purchase More

by RX350 guy
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Jan 18, 2021

Woodfield Lexus responded

Thanks for sharing. Your support is appreciated!!!

August 11, 2020

Dealership Rating
Employee Rating

Came in for a scheduled maintenance check. Tony Lopez was my service advisor and did a great job, explained everything perfectly and professional and friendly. When u buy a Lexus u want to be treated better More

by Roma8152
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mark Demma, Anthony Lopez

Aug 13, 2020

Woodfield Lexus responded

We are thrilled to have you as our customer! Thanks for the wonderful 5 star review! We really appreciate your support!

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