Rich Rivera | Page 14

Dishonest. The first time I found myself in the service department there was an unhappy customer next to me arguing with the staff. That would be me an hour or so later when they were charging me $300 for department there was an unhappy customer next to me arguing with the staff. That would be me an hour or so later when they were charging me $300 for service that once I started asking questions ended up being covered under my warranty. And a supervisor is always at lunch or on vacation when I ask. I am never dealing with Nissan again. I’m still waiting on a return email and/or a phone call from either Steven Sheldon or Mark Mullane. It’s been 4 days. Dishonest. More

by Nissan👎 Verified Customer Verified Customer

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Quick easy oil change - just the way it should be. A little issue with scheduling but worked out in the end. Will be sure to go back little issue with scheduling but worked out in the end. Will be sure to go back More

by Happy Customer Verified Customer Verified Customer

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Fast oil change and professional treatment. Nice waiting area with coffee, water and cookies. Pleasant service tech and clean service area. Highly recommend this dealer service e. area with coffee, water and cookies. Pleasant service tech and clean service area. Highly recommend this dealer service e. More

by BCMARIPOSA Verified Customer Verified Customer

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Very efficient, extremely c urtious, knowledgeable. Took the time to explain all services and gave me the options for others if I wanted them. Plus, it took less time than expected the time to explain all services and gave me the options for others if I wanted them. Plus, it took less time than expected More

by FRANCIS.TIERNEY.VZ Verified Customer Verified Customer

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Great customer service/ attentive to details and fast service. Trust that my car is being serviced with honesty and I’m not being ripped off. service. Trust that my car is being serviced with honesty and I’m not being ripped off. More

by PDW728 Verified Customer Verified Customer

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This review is about the so called service manager rick rivera.this kid has no people skills and has no idea want he is doing it is obvious he has no idea on how to speak to customers. rivera.this kid has no people skills and has no idea want he is doing it is obvious he has no idea on how to speak to customers. More

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Great service! Quality work. Awesome amenities. Regular updates on progress. Usually have good snacks. Free beverages. Free wifi. Comfortable waiting area. An excellent overall experience. updates on progress. Usually have good snacks. Free beverages. Free wifi. Comfortable waiting area. An excellent overall experience. More

by NANCY23R Verified Customer Verified Customer

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I was treated with respect by the service advisor, service manager and the technician who worked on my car. They listened to my concerns about the car without discounting my lack of the technical lan service manager and the technician who worked on my car. They listened to my concerns about the car without discounting my lack of the technical language. More

by M_CARPENTINO Verified Customer Verified Customer

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I appreciate the job that was done on my car and I'm very please with my representative and the price was reasonable.good Job please with my representative and the price was reasonable.good Job More

by Taylorjoan 88 Verified Customer Verified Customer

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Friendly, knowledgeable, ready to help. Comfortable waiting room, quick high quality service. Can recommend to everybody. Prices are reasonable, it is possible to talk in professional, friendly manner. waiting room, quick high quality service. Can recommend to everybody. Prices are reasonable, it is possible to talk in professional, friendly manner. More

by Carro Nissan Verified Customer Verified Customer

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