Rich Rivera | Page 14
Service Manager
Nucar Nissan of Norwood
525 Boston Providence Hwy
Norwood, MA 02062
• 13 years in Automotive industry • Bilingual ( Spanish/English )
Read moreDealership Experience
7 yrs, 6 mos
Industry Experience
15 yrs, 8 mos
Languages Spoken
English
Spanish
187 Reviews
Write a Review187 Reviews of Rich Rivera
April 27, 2020
Really appreciate everyone’s help getting this done for me saving over $700 a year with my new lease that’s what you call making it count me saving over $700 a year with my new lease that’s what you call making it count More
Other Employees Tagged: Joseph Antunes, Serenella Barros-Tavares, Nik Kischko, George Rizkalla
April 21, 2020
My experience was great. Jesus and Richard were so pleasant and helpful. I called first to find out if service was available prior to going Richard was helpful and knowledgeable from the start of the pleasant and helpful. I called first to find out if service was available prior to going Richard was helpful and knowledgeable from the start of the call. I’m happy I went in for my service. More
Other Employees Tagged: Steve Sheldon, Jesus was also very helpful and nice to work with.
April 08, 2020
Jesus was professional, helpful and patient. He answered my questions and and made me feel comfortable with the service I received. He called and let me know what the problem was and listened to my concerns my questions and and made me feel comfortable with the service I received. He called and let me know what the problem was and listened to my concerns. More
Other Employees Tagged: Jesus
April 03, 2020
I scheduled my appointment they took me right away. They explained everything that was done and did a great job. With all this covid19 going on everything was handled safely explained everything that was done and did a great job. With all this covid19 going on everything was handled safely More
Other Employees Tagged: Steve Sheldon
April 02, 2020
I came in to get my annual inspection sticker. They did I came in to get my annual inspection sticker. They did it quickly as it was not that busy because of the ongoing problems. Paid for it and I was on I came in to get my annual inspection sticker. They did it quickly as it was not that busy because of the ongoing problems. Paid for it and I was on my way. More
March 31, 2020
needed the dealer for computer reprogramming and then decided to also have brake work done there despite the high prices...wanted quality...did not get it! decided to also have brake work done there despite the high prices...wanted quality...did not get it! More
Other Employees Tagged: Jesus
March 29, 2020
The service was good. I waited a little while for service on my vehicle. After that the mechanics took good care of everything and then I was on my way. on my vehicle. After that the mechanics took good care of everything and then I was on my way. More
Other Employees Tagged: Joseph Antunes, Kevin Bates, Carlos Lucario, Steve Sheldon
March 27, 2020
I went to Nissan 24 for 5 years, I didn't realize how differently Nissan dealerships were run. Everything from cleanliness to attitude. Richard in service was awsome, kept me in the loop about everything differently Nissan dealerships were run. Everything from cleanliness to attitude. Richard in service was awsome, kept me in the loop about everything. Thanks Boch More
March 20, 2020
Rich V. The best Mgr Nissan could have hired! He brings more than the basic customer service to the table. He relates to each and every customer and goes above and beyond to assist the customer. He is extr more than the basic customer service to the table. He relates to each and every customer and goes above and beyond to assist the customer. He is extremely hands on with both his employees and customers. No matter how much you are coming out of pocket he communicates in a way that a customer understands. As a Nissan customer for 15 years. He really makes me feel my business matters. More
March 17, 2020
What an attentive service center! They sincerely listening to my vehicle issue even though I was not sure exactly what it was. They took the time to troubleshoot the problem with me and followed up listening to my vehicle issue even though I was not sure exactly what it was. They took the time to troubleshoot the problem with me and followed up that I was safe and resolved my issue (Kevin Bates). Great staff overall :) More
Other Employees Tagged: Kevin Bates

