Rich Rivera | Page 4

I have only leased from Boch so have not used the service department much. The sales department has been great. department much. The sales department has been great. More

by ACWINS Verified Customer Verified Customer

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Jude was the best advisor I have had in 10 years of Nissan ownership. Keep him! Nissan ownership. Keep him! More

by KKPBLACKLAB Verified Customer Verified Customer

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Not sure why one of the key wasn't fixed so the recall was done only for one. Otherwise was a good service. was done only for one. Otherwise was a good service. More

by ALEKSEYSEMENOV Verified Customer Verified Customer

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So far so good ,I was in quincy and the Nissan dealer the worst I ever seen. the worst I ever seen. More

by EEDWARDS1 Verified Customer Verified Customer

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Handled the process very well. Helped with getting a inspection sticker and made everything easy Helped with getting a inspection sticker and made everything easy More

by COLEWEINGER Verified Customer Verified Customer

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This dealership always trys to up charge my service, or the work completed isn't as explained. the work completed isn't as explained. More

by oliviasdad350 Verified Customer Verified Customer

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I’m very satisfied services. The work was done very well! Customer service representative was very helpful! Thanks! The work was done very well! Customer service representative was very helpful! Thanks! More

by VBITSKIY Verified Customer Verified Customer

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Perfect service and outstanding customer care, will ways recommend the dealer The waiting area is nice recommend the dealer The waiting area is nice More

by SHERINZARIF Verified Customer Verified Customer

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Had service on 02/24/2020 at 9 am. It took 2.5 hours for oil change and tire rotation. Service attendant was ignoring me and my complaints. Talk to service director and he finally appologised. I told him t oil change and tire rotation. Service attendant was ignoring me and my complaints. Talk to service director and he finally appologised. I told him that I will not coming back. On Friday found that the blanket from the back seat is missing. Called service, talked to Matt. Asked to call me if he finds it or not. Did not call me back. This blanket is special to me as it was handmade by my wife for our first grandson. At this point I am considering that the blanket was stolen. I am expecting a compensation for at least a $100 or I am going to sue. Thank you, Alexander Grinberg More

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IN December 2020 brought my 2018 Nissan Rogue to Both Nissan because my car Battery died and give me an invalid key warning and would not start. I brought it to the Dealer "Boch Nissan" in Norwood Mass. Nissan because my car Battery died and give me an invalid key warning and would not start. I brought it to the Dealer "Boch Nissan" in Norwood Mass. To my Surprise they told me that I had the wrong key for the Car and they Belong to a Nissan Maxima. "How the xxxx that Happen" I Asked, Well from there things got to xxxx.They have been telling me that the Keys that I have been using for 2 years never worked in my car and I probably switched them at some point AND I HAVE TO PAY 300$ FOR A NEW KEY. THIS IS THE MOST RIDICULOUS THING THAT EVER HAPPEN TO ME. EXPERIENCE WAS HORRIBLE, THE PERSON ON THE CALLS TRIED TO CONVINCE ME THAT I HAD THE WRONG KEY AND I NEVER USE THEM TO START THE CAR WHILE I TOLD THEM THAT I USED THE SAME KEYS MY WIFE AND I FOR 2 YEARS. the people are just scammers, from the day that I bought the vehicle they gave me wrong keys and they don't wont to fix there mistake. the worst Experience I have in my entire adulthood. I knows dealers are scammers but at BOCH NISSAN THEY NEED TO BE LOCKED UP FOR FRAUD. More

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