Richard Beckett | Page 5

Awesome, professional and experienced salesman! Richard took care of all our needs from the time we meet him, then when we drove the vehicle away from the dealership and followed up on all question Richard took care of all our needs from the time we meet him, then when we drove the vehicle away from the dealership and followed up on all questions and concerns after the sale. He is truly a sales professional with no pressure and want to make your purchasing experience comfortable. More

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Had a Very Rich Experience! Short Version: Rich was an awesome Salesperson. I advise anyone who's considering purchasing a car from him just VISIT him at the dealership. Don't th Short Version: Rich was an awesome Salesperson. I advise anyone who's considering purchasing a car from him just VISIT him at the dealership. Don't think twice about it!. Very knowledgeable, patient, and honest. Feels like you're buying from Family. Criswell As a dealership is the best in the area as far a Chevys and Corvettes! 2nd car from them! No hassle pricing and great service department. Your one stop shop! Long Version: After doing a bunch of research online, I visited Criswell because they had a HUGE Corvette inventory and one of the only places advertising REAL discounts. Not any rebates that I wouldn't qualify for and get added back to the dealership. I remember when I purchased my Cruze from them a few years ago they were the premier vette dealer in the area let alone the east coast. So I went there late on a Thursday when I knew it would be slow. Right out front on display are bout 30-40 brand new Corvettes. I walked around for a bit, then was greeted by a New Car salesman who's name I forgot. He was very stern and wanted to get straight to the point which I didn't mind. I know my age and situation had him even more ready to get to know if it was a deal or not. They had a couple with the color combination I wanted. (White/red interior) I wanted black wheels too but they didn't have one options in my price range with it. Settled on a base model and was very quick and upfront with pricing. Very GOOD pricing I should say at that. I was right at my target budget but on a base model. No one REALLY wants the base model. It all comes down to what you can afford. I really REALLY wanted the Performance exhaust system at minimum. The base model they had with NPP had a few other options on that made it almost 5K more. While I was thinking about it, I remember them having a low mileage, CPO Z51 that was optioned pretty will. So I told the sales person I would have to go look at that before making my decision.. He pretty much dismissed me (again which I didn't mind) SOOOOOO.... I walked on down to the CPO lot which had more traffic in the showroom than the new showroom. I was outside looking at the Red Corvette and it had every option I would have got when I built the car online myself. 7 Speed, Z51 (includes NPP) Competition Suede seats, Suede steering wheel and shifter, Magnetic ride control, Carbon flash painted decals, emblems,and spoiler. Even the performance data recorder. Although White was my first color choice Red was my immediate second. I walked into the store and RICH was finishing up with a customer I think so I waited for him a bit. He had a cool vibe about him. He asked what I was interested in blah blah blah. He never once gave me the impression like "oh lord here we go again, another kid wasting my time looking at a corvette" he explained some things on the car that I didn't even know myself. Much more than the new rep did. ANYWAY.... I told Rich my situation. I was waiting to hear if my insurance company to see if my 2015 Jeep Wrangler was totaled. I told him I was 99% sure it was going to be totaled but I wanted it to be confirmed before I made a move. He was completely fine with that. He worked out a number that was fair for the both of us. I also explained to him that I had my own financing in place that he was cool with also. When I departed it was no pressure. RIch is experienced enough so he doesn't have to run to a sales manager or anything like that. I left the dealership still kind of in the middle. but was leaning towards the CPO. Fast forward to the next day. Got the word first thing in the morning truck was indeed totaled so I text Rich told him put the car on hold and call me if he needed a deposit. He said it wasn't needed "its all yours!" Few hours later I was at the dealership picking up my ride. Rich had just got back from delivering a car in Pennsylvania (yep he does that too!) but he still explained everything that needed to be explained. Even followed up the next day and a few days after that. Great guy and experience. Drew Kelly. 24 year Car salesman. haha. More

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SERVICE SATISFACTION I purchased my 2015 Chevy Cruze from Richard Beckett and he was on point. Honestly, I had a horrible experience when I purchased my 2012 Chevy Cruze s I purchased my 2015 Chevy Cruze from Richard Beckett and he was on point. Honestly, I had a horrible experience when I purchased my 2012 Chevy Cruze so I decided to trade it in using Richard. As many questions as I had, he had the answer. He also put me in a car that I wasn't even expecting to purchase but he had a wonderful deal I couldn't refuse. If there is anyone that can work with you in an honest manner, please give Richard a call. Now, I'm about to contact Richard for a coworker that is looking to purchase a Dodge Dart. Great job Richard!!! Although I purchased my car without financing, I worked with Don Boone who worked all of my paperwork. Kudos to Mr. Boone for his patience since he worked with my in 2012 during that horrible experience. He stepped up and made the purchase smooth! More

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Outstanding experience! I am a very busy professional and my time is my most valued commodity. Rich Beckett made the whole process quick and painless. It is hands down the ea I am a very busy professional and my time is my most valued commodity. Rich Beckett made the whole process quick and painless. It is hands down the easiest car buying experience I have ever had and I would not hesitate to send others to this dealer and to see Rich. The way he tried to take care of as much as he could before I came back for the test drive made closing the deal a cinch. His customer service skills are top notch and I really appreciate him getting me in and out of the dealership. More

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A Real Car Buying Pleasure I must say this was the best car buying experience in the 25 years I have been buying cars. There was no pressure, everything was upfront and I could I must say this was the best car buying experience in the 25 years I have been buying cars. There was no pressure, everything was upfront and I could not have asked for a better overall experience. RIchard Beckett was outstanding in every way and Don Boone in finance really knows his stuff. Everyone in the dealership was friendly and professional. The dealership also has a very large selection of certified used cars at reasonable prices. I will definitely return to Crisswell for my next car purchase! More

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Doug Levene was my main sales contact. He was extremely helpful and honest. He was able to pick me up from the station and bring me to the dealership and he was very like-able. Unlike the other dealerships helpful and honest. He was able to pick me up from the station and bring me to the dealership and he was very like-able. Unlike the other dealerships I have been too, he did not make me feel as if I had to purchase the car nor did he push me to rush and buy. I got all the facts about the car from him and he gave me great examples as well. I enjoyed my first car purchase and the best part I did not feel pressured AT ALL! thanks Doug! Don was also extremely helpful and walked me through everything! he explained the finance process (I left without having to call back and ask for extra questions). He offered me a lot of insurance coverage options which I was able to purchase 3. He was absolutely wonderful to work with! More

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Our family's second car was obliterated by a falling tree and we needed a reliable, quality replacement -- and quickly. My son and I searched online sites and were impressed with Criswell's. Our visit t tree and we needed a reliable, quality replacement -- and quickly. My son and I searched online sites and were impressed with Criswell's. Our visit to the dealer was perfect. Richard Beckett gave us prompt and efficent service throughout. We looked at our tentative choice (an Acura MDX), test drove it, bought it, got our temporary tags and were on the road in less than three hours. The car has been great -- and the offending tree is firewood. I have had a lot of car buying experiences, and this was far and away the best. More

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Relatively smooth buying from Criswell. Appreciated the low level of BS in sales process. The few hiccups in the transaction were handled promptly and effectively. low level of BS in sales process. The few hiccups in the transaction were handled promptly and effectively. More

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I had a very pleasurable experience working with Richard. Everything went smooth and fairly quick. The new building was nice also. Very friendly employees. Great experience. Everything went smooth and fairly quick. The new building was nice also. Very friendly employees. Great experience. More

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Since 1995, we have selected Criswell Chevrolet for their prompt and professional service we have always received in the service department as well as the sales department. We have been very pleased with Nic prompt and professional service we have always received in the service department as well as the sales department. We have been very pleased with Nick Chapman, Bill Hankins and Richard Beckett and other Criswell staff. We would recommend the service and sales department to anyone in need of repairs or a new car or truck. We bought our 2008 Chevy Silverado truck and plan on buying our next Chevy truck from Criswell very soon. We have always received fair pricing whether it be the sales department with Richard Beckett or in the service department with Nick Chapman and Bill Hankins and other Criswell staff. We have all of our fleet vehicles including gm vehicles and ford vehicles, etc serviced by Criswell. We are very satisfied with the performance of these individuals and the mechanic staff. They have always acted as a team. We have recommended to other companies and personal friends to use Criswell Chevrolet. We have always received courtesy calls after all service visits which is very outstanding to achieve the quality level of service they deserve. We have enjoyed the shuttle service for pickup and drop off of our employees to and from Criswell which has been an added benefit and a time saver, etc. We have also appreciated the service department for repairing our vehicles on short notice such as installing new batteries in our Chevy truck just prior to closing which has been an blessing so we can keep our employees on the road and minimize downtime while having the vehicles serviced in the evening hours vs during the work daytime hours. Criswell has always made our fleet vehicles a priority while in the service department as to get the vehicles in and out on time. Keep up the great work!! Thanks Stanley Hummer Pro Home Services 301-330-4036 More

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