"Very helpful and easy getting my first car"
He was very helpful with getting me all the information I needed and at a great price now I have the car of my dreams and I couldn’t be happier
"#1 Car Dealership and Sales Rep (Russell Cater)"
Great Staffing and selection of vehicles.
This my second vehicle purchase with
Mr. Russell Carter and he's simply the best. He always took he's time explaining the vehicle selection process and willing to work with you on a deal which makes YOU feel most comfortable.
Mr. Steve Krantz (Financial Rep) was great as well.
This was my first time working with him, but looking forward to working with him again on my future vehicle purchase.
"Getting back to the Jeep world! "
Had the easiest car experience of my life last night @ Criswell in Gaithersburg! HUGE shoutout to Russell for being extremely knowledgeable, answering my MANY questions along the way, and just going above and WAY beyond for me!!! This process was so smooth it honestly didn’t even feel like a car purchase at all. Russell helped me with every single aspect of the process, and made the entire thing an absolute breeze. I can’t say enough great things about Russell & Criswell!!! 100% recommend and will definitely be back when my Jeep lease is up in 3 years!!!! Steve in finance was also incredibly nice, answered all my questions & made sure I was taken care of for care/warranty. If you are in the market for a Chevy or Jeep, Russell is your guy to see, hands down!!!!!! Red carpet service from start to finish!
"As straightforward as they come in this industry"
Working with Russell was a hassle-free car buying experience, and I truly appreciated the candor/straightforwardness with which he and Criswell Chevrolet conduct business. They're very creative about finding ways to help you save money, as Russell even looked up where I work to see if I could qualify for a discount from my workplace's affiliation with GM. Russell was very responsive via e-mail in the days ahead of my visit to the dealer, and by the time I arrived it only took about two hours to test drive and close the deal. I arrived on a Thursday at 3 pm and by 5 pm my wife and I walked out the door as happy, proud owners of a brand new Chevy Bolt. Could not have been happier with my experience with Criswell - by far the best I've had buying a car. It is easy to see why these guys have won Maryland Dealer of the Year for years running.
- Love it
Russell Carter is by far the BEST ever!!!! Excellent service, expertise, you name it. I am thrilled w my new car. Criswell is fortunate to have Russell on their team. He ROCKS! Thanks again for going above & beyond!!!!
"Best best dealership around!"
I had the pleasure of buying a new 2019 suburban to haul my family around in. Russell is the man! He was helpful and friendly. He’s quick to respond to any question you have and even faster at replying to emails. I customized my suburban online, sent him the info, and he sent it away to begin the build. If you aren’t dealing with Russell for your car buying needs, you’re doing something wrong, 10/10 will but from here again!!!
"Russell was the best in and out little over 2 hours"
I will never buy a vehicle anywhere else everybody we delt with was very pleasant and knowable .Got us in and out with our new truck in a little over two hours. If you looking to buy a new vehicle you won't be disappointed see Russell he was a great salesman
I've purchased my last 2 vehicles from Criswell and Russell has been involved in both sales. He's extremely attentive and friendly. He's not pushy and wants to make sure you are making the right decision and are happy with the overall purchase of your new vehicle.. I'll continue to purchase all my vehicles from Russell.
"Top Salesman in The five state area!"
- Frank Shaul
I have bought 5 vehicles since 2013, and my daughter has bought 2! Why? Because of Russell Carter! The best and most outstanding salesman of the 5 state area! Always takes care of our vehicle needs and treats usas family. Thank you, your the best. V/r, Frank
"Very pleasant buying experience"
Russ provided me a very smooth and pleasant sales experience. I had visited another dealership and had some unanswered questions about the car, and Russ was able to answer all of the questions. I was happy with offer, to include my trade in offer, and we were able to complete the sale quickly.