Richard Bowen | Page 2

I had a good and quick experience, typical dealership stuff. Nate was my sales guy, overall cool guy. Jermey was also cool. Was a quick in and out process. stuff. Nate was my sales guy, overall cool guy. Jermey was also cool. Was a quick in and out process. More

by Dylan Verified Customer Verified Customer

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Fast and quality service. I will take my vehicle there again. Nice folks and a professional atmosphere. I will take my vehicle there again. Nice folks and a professional atmosphere. More

by btomassetti Verified Customer Verified Customer

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Entire Team very helpful. Great experience! Would reach out again when looking to purchase another vehicle. Great experience! Would reach out again when looking to purchase another vehicle. More

by thesportsfan1334 Verified Customer Verified Customer

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Most wonderful experience I’ve ever had buying a car. Personable, patient, helpful. Friendly, knowledgeable … I highly recommend! Personable, patient, helpful. Friendly, knowledgeable … I highly recommend! More

by scott.harbert Verified Customer Verified Customer

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Thank you for your service this was a very easy process! Thank you Jael Richard and Jeremy!! Thank you Jael Richard and Jeremy!! More

by lsustachek Verified Customer Verified Customer

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Good sales experience. They answered every question I asked and when there was an issue, Richard made it right. They answered every question I asked and when there was an issue, Richard made it right. More

by DAB123 Verified Customer Verified Customer

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Very professional and comfortable experience with the dealers at Jacobs! Thank you guys!!thank you dealers at Jacobs! Thank you guys!!thank you More

by gloryblooms Verified Customer Verified Customer

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Jalen was a good sales person, not pushy but doesn't follow thru. We were advised we get a fill up on gas, which never happened. Come by and then when the vehicle was left there for the we promise we we follow thru. We were advised we get a fill up on gas, which never happened. Come by and then when the vehicle was left there for the we promise we were told at that time it would be taken and filled up. Never done. Then when we left it to get the addl phob we advised the passenger door lock was not working. Please follow up with the key guy and we were advised it worked. Husband tried it and it did not work. In which my husband was told by Jalen they said it was all good to go. (You should never assume and go check for yourself.) Text was sent I'll have to follow up with Richard. We heard nothing. I also asked the finance manager we will get a payment book or coupon in the mail. He advised yes. Well since nothing else was taken care of I called the Credit Union, The answer to that question was no. You have to go online create an account to get your coupons. Glad something told me to follow up so my payment would not be late. I had a friend that was going to look to buy, I advised of our issues. So that is a sale they lost. Customer service is important! More

by daccola1962 Verified Customer Verified Customer

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Great sales and service. Very professional people. We felt very comfortable with the staff and felt we were treated fairly. Very professional people. We felt very comfortable with the staff and felt we were treated fairly. More

by alexszinegh Verified Customer Verified Customer

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Negotiated a vehicle price, got approval for finance, put a deposit down to hold the vehicle on a Saturday because I was out of town. Told them I would be there on Monday to sign and pick up the truck. Foun a deposit down to hold the vehicle on a Saturday because I was out of town. Told them I would be there on Monday to sign and pick up the truck. Found out on Monday morning as I was driving to pick it up, that they sold it on Sunday. Never doing business with them. More

by westsideconstruction Verified Customer Verified Customer

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