Richard Brittingham
Richard Brittingham at Mercedes-Benz of Princeton

Richard Brittingham | Page 62

EQ Ambassador

Mercedes-Benz of Princeton

2910 U.S. 1
Lawrenceville, NJ 08648

Contact Me
5.0
875 Reviews

Owning and daily driving an old Mercedes-Benz since high school, has allowed me to gain a true appreciation for the effective and efficient German engineering put into all generations of Mercedes-Benz vehicles. Through my work as a Product Concierge at Mercedes-Benz of Princeton, I get to work daily with like-minded co-workers and customers who truly appreciate the meaning of the Mercedes-Benz slogan "The Best or Nothing!"

Dealership Experience

6 yrs, 11 mos

Industry Experience

6 yrs, 11 mos

Languages Spoken

English English

5.0

875 Reviews

Write a Review

875 Reviews of Richard Brittingham

January 22, 2021

Dealership Rating
Employee Rating

Accommodating and insightful. Doesn't waste precious time and treats you with respect and patience. Even after rescheduling twice, was still able to help and did not hold it against us. Entire dealership is More

by Dr.c1944
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 26, 2021

Mercedes-Benz of Princeton responded

Thank you for your great feedback! We're here for any concerns you may have, and thank you for your business & trust! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

January 21, 2021

Dealership Rating
Employee Rating

Fast and attentive help, Richard is a true professional and expert at his craft. With all the technology in these new cars, his help is greatly appreciated. Have had the car for two weeks now and just had More

by SH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 26, 2021

Mercedes-Benz of Princeton responded

We're so glad to receive your positive review. Please let us know if you have any additional questions about services you received and thank you again for choosing Mercedes-Benz of Princeton! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

January 18, 2021

Dealership Rating
Employee Rating

Both Richard and Vasil were most attentive to our questions, as well as being knowledgeable and professional. I would highly recommend Richard and Vasil for anyone interested in learning more about t More

by dsensbach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vasil Cherepania

Jan 20, 2021

Mercedes-Benz of Princeton responded

Thank you for your stellar review! We appreciate your business and look forward to helping you with any questions on your all-new Mercedes-Benz! Thank you for choosing Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

January 18, 2021

Dealership Rating
Employee Rating

Purchased our second MB from this dealer. Thanks to Paul Lai and Rich Brittingham! They are outstanding! They are willing to take their time to explain in detail the questions we have regarding our purchase More

by sunnysfca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Lai

Jan 20, 2021

Mercedes-Benz of Princeton responded

Thank you so much for taking the time to share your feedback with us! We are delighted to learn about your positive experience with Paul and Richard. Congratulations on your new Mercedes-Benz! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

January 17, 2021

Dealership Rating
Employee Rating

10/10 best dealer to work with. Classy Clean and Careful about process. Help with rich was unexpected but worthwile.Will return in the future. all i can say is thanks More

by fso445
Customer Service
Friendliness
Recommend Dealer
Yes
Jan 20, 2021

Mercedes-Benz of Princeton responded

fso445, thank you for your fantastic feedback. We're thrilled you found Richard, and our team knowledgeable, pleasant and easy. Thanks again for the 10/10 recommendation, and have an amazing day! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

January 16, 2021

Dealership Rating
Employee Rating

Working with Alex was great. From the beginning, he was low pressure and helped educate us on the features and upgrades instead of putting the hard sell on things we didn't need (for example, he talked us More

by tom bombadil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Shaparin

Jan 16, 2021

Mercedes-Benz of Princeton responded

Thank you for taking the time to share your service experience with Alex, and Richard. We are very please that he was able to assist you with your new Mercedes-Benz. If there's ever anything more that we can assist you with, please don't hesitate to ask! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Feb 08, 2021

tom bombadil responded

When will my plates get sent? They expire on Saturday, Feb 13. This process is becoming long and drawn out after a typo in the contract Mercedes Princeton put together.

January 10, 2021

Dealership Rating
Employee Rating

Technical assistance was a great help to me and my son. MB is an easy car to learn once you know the basics. Wanted to say thanks to Rich for the help :) More

by slkj550
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Jan 12, 2021

Mercedes-Benz of Princeton responded

Thank you so much for your incredible review. We're thrilled to hear we provided you with such a great experience! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

January 09, 2021

Dealership Rating
Employee Rating

Excellent experience with Richard, always helpful (in person and over phone ) even when those in service didnt know how to help with the app. He is an asset to his company and I thank him for his service More

by WJohns
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Jan 12, 2021

Mercedes-Benz of Princeton responded

Thanks for your perfect A ++++ review! . Enjoy your new Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

January 07, 2021

Dealership Rating
Employee Rating

This is my first experience with a Benz and Princeton is a great dealership. The people very knowledgeable, responsive, and helpful. Richard and Arno spent time answering all my questions. More

by chrisgusty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Arno Orsini

Jan 08, 2021

Mercedes-Benz of Princeton responded

We are so glad to hear this wonderful review! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

January 02, 2021

Dealership Rating
Employee Rating

MB of Princeton is a great dealership. Everyone is very helpful. It is always a good experience to buy or lease . Dale Cook is a great person to sit down with. He will explain all your options. Happy New Y More

by francagosselin
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Dale Cook

Jan 08, 2021

Mercedes-Benz of Princeton responded

Thank you for taking the time to share your sales experience. Your 2021 Mercedes-Benz looks amazing! If there's ever anything more that we can assist you with, please don't hesitate to ask! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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