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Richard Burns

Overview Reviews (309) Inventory (133)

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Richard Burns | Page 30

Service Advisor

Nissan of Torrance

20550 Hawthorne Blvd
Torrance, CA 90503

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4.6

309 Reviews

Overview Reviews (309) Inventory (133)

Dealership Experience

3 yrs, 4 mos

Languages Spoken

English

4.6

309 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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309 Reviews of Richard Burns

February 16, 2022

Dealership Rating

Employee Rating

I always have an amazing experience at Nissan of Torrance! The service was efficient and informative. Torrance! The service was efficient and informative. More

by Tiffini

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

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Mar 03, 2022 -

Nissan of Torrance responded

Hello Tiffini, we are so happy to read such a great review about Nissan of Torrance! We hope to see you soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

February 16, 2022

Dealership Rating

Employee Rating

Excellent dealer, and I am very happy with the Nissan car and the service they provide and the service they provide More

by Tao

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

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Mar 03, 2022 -

Nissan of Torrance responded

Hi Tao, thank you so much for your positive comments about Nissan of Torrance! We can't wait to see you again, have a great day. Kind Regards, Elizabeth Reyes Customer Relations Manager

February 15, 2022

Dealership Rating

Employee Rating

Rick at service department is helpful and truthful! Made my car getting serviced nice and easy! Made my car getting serviced nice and easy! More

by BrendaFranco

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Yvonne Castillo

Helpful 0

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Mar 03, 2022 -

Nissan of Torrance responded

Hello Brenda, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan of Torrance. We can't wait to see you again, have a great day. Kind Regards, Elizabeth Reye Customer Relations Manager

February 11, 2022

Dealership Rating

Employee Rating

The service advisor helped me with a problem before he wrote the order. Service was performed with no problems in a timely manner. wrote the order. Service was performed with no problems in a timely manner. More

by whitlro

Verified Customer

Customer Service

Quality Of Work

Friendliness

Recommend Dealer

Yes

Helpful 0

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Mar 03, 2022 -

Nissan of Torrance responded

Hi Whitlro, thank you so much for your positive comments about Nissan of Torrance! We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

February 10, 2022

Dealership Rating

Employee Rating

Great service, got in and out with ease. There was some confusion about policies but all my questions were answered pleasantly. Great work! confusion about policies but all my questions were answered pleasantly. Great work! More

by Aaron

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

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Mar 03, 2022 -

Nissan of Torrance responded

Hello Aaron, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Torrance! We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

February 10, 2022

Dealership Rating

Employee Rating

Quick service, and at a great price. I didn’t get the uneccessary upsell like I have at some other repair places or dealerships. My car defintiely runs smoother now. uneccessary upsell like I have at some other repair places or dealerships. My car defintiely runs smoother now. More

by MOXRETROERO

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

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Mar 03, 2022 -

Nissan of Torrance responded

Hello, we are so happy to read such a great review about Nissan of Torrance! Please don't hesitate to reach out to us if there's anything more we can do! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

February 08, 2022

Dealership Rating

Employee Rating

Richatd who represents Nissan of Tirrance was helpful in solving to my car problems. Luckily for me I am still under warranty. The mechanic who went on test drive was helpful in understanding my concerns solving to my car problems. Luckily for me I am still under warranty. The mechanic who went on test drive was helpful in understanding my concerns and assured me that I could bring the car back if needed. Richard was able to get me a rental because he understood my need for continued mobility. DUE ro my caring for 4 foster children and 3 gchikdren....i.e. I couldn't be without my car Thx Again for all your help!. More

by MICHAELJOHNSON1837

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

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Mar 03, 2022 -

Nissan of Torrance responded

Hi Michael, we're so happy we were able to help you out! We are glad you found our staff to be so supportive during your experience here at Nissan of Torrance. We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

February 05, 2022

Dealership Rating

Employee Rating

I want to express the pleasure to be with you guys. Professional ,fast and helpful. Professional ,fast and helpful. More

by DBMCOSTIN

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

Report | Print

Mar 03, 2022 -

Nissan of Torrance responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan of Torrance. We are happy you found our staff to be so supportive during your experience here. We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

February 05, 2022

Dealership Rating

Employee Rating

I loved working with Jose! He showed me exactly what I needed and helped me get the best deal for my trade in. Everyone was a pleasure to work with. I’ve had a Nissan from there since 2017 and the service needed and helped me get the best deal for my trade in. Everyone was a pleasure to work with. I’ve had a Nissan from there since 2017 and the service is great. More

by SHEGOD

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jose Enriquez, Lily Bandea

Helpful 1

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Mar 03, 2022 -

Nissan of Torrance responded

Hi Shegod, thank you so much for your positive comments about Nissan of Torrance! We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

February 05, 2022

Dealership Rating

Employee Rating

Richard was a pleasure ,he made sure all my needs was met.. I'll be seeing y'all soon met.. I'll be seeing y'all soon More

by MCCOY-KAREN

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

Report | Print

Mar 03, 2022 -

Nissan of Torrance responded

Hello Karen, we really appreciate your positive review! It's experiences like yours that really keep us motivated! We hope to see you soon! Thank you again for the great review! Kind Regards, Elizabeth Reyes Customer Relations Manager

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Richard Burns | Page 30

Service Advisor

Nissan of Torrance

309 Reviews of Richard Burns

Dealership Inventory (133 Vehicles)

Had a great experience?Spread the word.

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