Richard Gruber
Richard Gruber at Sullivan Cadillac

Richard Gruber | Page 14

General Manager

Sullivan Cadillac

4040 SW College Rd
Ocala, FL 34474

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4.6
144 Reviews
4.6

144 Reviews

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144 Reviews of Richard Gruber

August 03, 2023

Dealership Rating
Employee Rating

Excellent people to work with. Have purchased 5 Cadillacs from Sullivan Rich Gruber, Joseph Trott and Ronnie Rodriguez are great! More

by RELIABLERAY1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ronnie Rodriguez , Joseph Trott

Aug 04, 2023

Sullivan Cadillac responded

It was a pleasure to read about your fifth car-buying experience at Sullivan Cadillac. Congratulations on your new ride! Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. It's delightful to know our team provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Sincerely, The Sullivan Cadillac Team

August 01, 2023

Dealership Rating
Employee Rating

The sales process was handled very professionally courteously. All questions were answered and without any pressure. Ronnie did a great job handling everything during the process. More

by rrowe48
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ronnie Rodriguez

Aug 03, 2023

Sullivan Cadillac responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Sullivan Cadillac Team

July 17, 2023

Dealership Rating
Employee Rating

Jaime Daigle was very helpful. She was pleasant and helped me out with a courtesy car. She has helped me in the past and has been delightful to work with. More

by preynoldssr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Enoch Mikell , Luke Reynolds

Jul 19, 2023

Sullivan Cadillac responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Sullivan Cadillac Team

July 16, 2023

Dealership Rating
Employee Rating

Very cooperative service writers and prompt service. The service was to replace a battery and for 500plus dollars it seemed a little high priced More

by DAVIDA1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 18, 2023

Sullivan Cadillac responded

We appreciate your kind words about our service team. Thank you for choosing Sullivan Cadillac for your vehicle needs. Sincerely, The Sullivan Cadillac Team

July 10, 2023

Dealership Rating
Employee Rating

The Sullivan dealership is nothing short of top notch. The sales staff went out of their way to make sure we got the best bang for our buck and were very helpful. Also, the service dept. can't be beat w More

by kristan.coolbreezetrio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joey Frampton, Ronnie Rodriguez , Joseph Trott

Jul 12, 2023

Sullivan Cadillac responded

Kristan, we really appreciate you taking the time to leave us this feedback! We’re so happy to hear that our team was able to find you the perfect deal to fit your needs. Sullivan Cadillac looks forward to seeing you again for your next service appointment! Sincerely, The Sullivan Cadillac Team

July 06, 2023

Dealership Rating
Employee Rating

Everybody's been so kind and so nice that it just a pleasure to go there I will continuously do business with them More

by danya1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Betancourt , Jamie in service the best

Jul 07, 2023

Sullivan Cadillac responded

Thank you for taking the time to share your feedback! We are very pleased to hear our consistent professionalism and great customer service has earned your repeat business. We hope you are continuing to enjoy your purchase from Sullivan Cadillac. We can’t wait to see you for your next servicing appointment! Sincerely, The Sullivan Cadillac Team

July 03, 2023

Dealership Rating
Employee Rating

The difference in dealerships is the personal touch and attention. From the beginning we believed that Luke was honest and would always tell us the truth. His attention to detail is outstanding! More

by preynoldssr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luke Reynolds, John Rollin

Jul 05, 2023

Sullivan Cadillac responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Sullivan Cadillac Team

June 29, 2023

Dealership Rating
Employee Rating

Our salesman Bob V was very good and Rich G did all he could to seal the deal. Everything was top notch. More

by ANDYPIETRZYK
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Bob Vitrano , Jamie Diagle

Jul 03, 2023

Sullivan Cadillac responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Sullivan Cadillac Team

June 24, 2023

Dealership Rating
Employee Rating

This is our seventh purchase a Cadillac said this dealership and never in our years of marriage you’re buying cars which is over 60 and we had the problems we’ve had this time More

by ocalatom2
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Ronnie Rodriguez , Janie Mosley, Joseph Trott

Jun 26, 2023

Sullivan Cadillac responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Sullivan Cadillac Team

June 16, 2023

Dealership Rating
Employee Rating

Everyone and everything is first rate. My service visit with Jamie was great and Dennis , the service manager is super. More

by NIRO6670
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ronnie Rodriguez

Jun 20, 2023

Sullivan Cadillac responded

Thank you for your business and this review. We are happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, The Sullivan Cadillac Team

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