Richard Harris
Richard Harris at Universal Nissan

Richard Harris

VIP Director

Universal Nissan

12785 South Orange Blossom Trail,
Orlando, FL 32837

Contact Me
4.8
58 Reviews

Dealership Experience

11 yrs, 1 mo

Industry Experience

11 yrs, 1 mo

Languages Spoken

English English

Spanish Spanish

4.8

58 Reviews

Write a Review

58 Reviews of Richard Harris

February 16, 2026

Dealership Rating
Employee Rating

The entire process of buying the 2025 Kicks went very well and I'm very happy with the whole negotiation, thank you all very much. More

by FRANK.VEL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Sahman, Gabriel Carillo

Feb 18, 2026

Universal Nissan responded

Frank, thank you for taking the time to provide our team at Universal Nissan with a five-star review! Congratulations on the purchase, We appreciate your business! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

January 31, 2026

Dealership Rating
Employee Rating

Muy profesionales , muy contenta con su trabajo, satisfecha con toda la ayuda brindada , muy complacida More

by lupita.matthew
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Oliva, Andy Santana

Feb 12, 2026

Universal Nissan responded

Gracias por elegir Universal Nissan, sus comentarios y calificaciones significan mucho para nosotros. ¡Nos alegra haber podido ayudar y esperamos verte de nuevo! Verdaderamenta el mejor lugar para comprar Gina Nava Gerente de Reputación gnava@universalnissan.com

January 04, 2026

Dealership Rating
Employee Rating

Excellent and professional customer service. Andy Santana was very courteous. I will definitely be an advocate for him. More

by gpmclean
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Sahman, Andy Santana

Jan 07, 2026

Universal Nissan responded

Thank you for taking the time to leave us a review! We're so happy to hear you enjoyed your time here with Andy and most importantly, your new vehicle! Let us know if there's anything we can further assist you with! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

December 18, 2025

Dealership Rating
Employee Rating

Jeffrey was Great. Got me the car and price I wanted without wasting time. 2nd car I’ve bought from him More

by butcherlee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 20, 2025

Universal Nissan responded

Here at Universal Nissan, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

December 06, 2025

Dealership Rating
Employee Rating

They provided great service and helped with my buying experience. Raul was fantastic, understanding and very Patient. Richard delivered on his promise on getting me a great deal. I appreciate them both. More

by mariemesow15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Victor Arana, Raul Ruiz

Dec 20, 2025

Universal Nissan responded

Thank you so much for choosing Universal Nissan! Congrats on your new purchase, and let us know if we can be of any more assistance! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

November 19, 2025

Dealership Rating
Employee Rating

Second car I purchased with Chris, always a great experience. Professional, personable, and friendly. 10 out 10 experience. More

by Lyanncacho
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Oliva, Ruben Matos , Genesis Alvarado

Nov 26, 2025

Universal Nissan responded

Here at Universal Nissan, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

November 05, 2025

Dealership Rating
Employee Rating

Jeo was amazing showing me all the choices I had. He was very helpful with my trade in car I’m very happy with my new acquisition More

by suzelyfurlan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeo Perez

Nov 07, 2025

Universal Nissan responded

Thank you so much for taking the time to share your experience with us. We truly value your business! Congrats on your new ride!! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

October 10, 2025

Dealership Rating
Employee Rating

IT'S THE BEST,I HAVE BOUGHT TWO VEHICLES AND THE PROCESS ONLY TOOK COUPLE HOURS More

by GANTEQUERA8372
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Sahman , Julio Valdez, best sale man,excellent professional

Oct 14, 2025

Universal Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

August 10, 2025

Dealership Rating
Employee Rating

I feel completely scammed by Universal Nissan. I purchased a Nissan Altima as a certified used car, and I also bought 2 warranties to protect myself. However, now I’m being denied service because More

by Arianna B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Javon Ferguson

Aug 14, 2025

Universal Nissan responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Gina Nava Reputation Manager gnava@universalnissan.com

Aug 14, 2025

Universal Nissan responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Gina Nava Reputation Manager gnava@universalnissan.com

Aug 14, 2025

Arianna B responded

I would like for my vehicle concerns to be addressed appropriately! I have gone to your dealership Mutiple times for the same thing and nobody seems to actually want to work or address my concerns other than trying to force me to buy another car.. Your employees are selfless and only care about what's going to make them money. If possible i would prefer to go to another Nissan dealership to deal with more professional individuals to get my car fully looked at.

August 03, 2025

Dealership Rating
Employee Rating

Very impressive used car inventory which I have been informing friends about. Our transaction was for a new car and our salesman, Jeff, was extremely good. He was easy to work with, patient, informati More

by morgan31
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ruben Matos

Aug 03, 2025

Universal Nissan responded

Thank you so much for choosing Universal Nissan! Please let us know if we can be of any more assistance. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

1
...

Dealership Inventory (664 Vehicles)

new 2026 Nissan Rogue car, priced at $37,692
2026 Nissan Rogue
new
Champagne Silver Metallic/Super Black exterior
CVT
All-wheel Drive
new 2026 Nissan Kicks car, priced at $25,366
2026 Nissan Kicks
new
Aspen White Tricoat exterior
CVT
Front-wheel Drive
used 2023 Nissan Rogue car, priced at $20,885
2023 Nissan Rogue
used
Super Black exterior
Automatic
Front-wheel Drive
new 2026 Nissan Rogue car, priced at $27,806
2026 Nissan Rogue
new
Gun Metallic exterior
CVT
Front-wheel Drive
new 2026 Nissan Rogue car, priced at $37,200
2026 Nissan Rogue
new
Deep Ocean Blue Pearl exterior
CVT
All-wheel Drive
new 2026 Nissan Frontier car, priced at $38,975
2026 Nissan Frontier
new
Glacier White exterior
Unknown
Four-wheel Drive