Richard Harris

I feel completely scammed by Universal Nissan. I purchased a Nissan Altima as a certified used car, and I also bought 2 warranties to protect myself. However, now I’m being denied service because I purchased a Nissan Altima as a certified used car, and I also bought 2 warranties to protect myself. However, now I’m being denied service because they claim the wear and tear on the vehicle is “typical for the year and mileage and warranty is not going to cover the vehicle that they didn't even take the time to inspect. I brought up suspension issues multiple times, but instead of helping, they just brush me off and say this is normal for a used car. It’s incredibly frustrating to pay for a warranty and still have zero support when problems arise. This has left me overwhelmed and full of buyer’s regret. If you’re thinking about buying from Universal Nissan, beware — they don’t stand behind their cars or warranties. I’m beyond disappointed. Now I am stuck and upside down with a car I am unhappy with and will have to continue to be unhappy with until my loan is over. More

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Very impressive used car inventory which I have been informing friends about. Our transaction was for a new car and our salesman, Jeff, was extremely good. He was easy to work with, patient, informati informing friends about. Our transaction was for a new car and our salesman, Jeff, was extremely good. He was easy to work with, patient, informative and exhaustive in his efforts to inform us and find us just what we wanted. More

by morgan31 Verified Customer Verified Customer

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i’ve been coming to this location for the past five years. I love coming to this dealership. It’s always cleaned and the staff is very friendly. years. I love coming to this dealership. It’s always cleaned and the staff is very friendly. More

by SCHELENELAW Verified Customer Verified Customer

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I love the whole experience. I was treated with V.I.P stays from beginning to end. I was treated with V.I.P stays from beginning to end. More

by marcus73suarez Verified Customer Verified Customer

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Very pleasant time,all the people at the dealer Very courteous and knowledgeable, I will recommend it to all my friends and family courteous and knowledgeable, I will recommend it to all my friends and family More

by MDESPRADEL Verified Customer Verified Customer

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Amazing technicians, Amazing service advisors, parts department very kind and friendly, owner and director are amazing. department very kind and friendly, owner and director are amazing. More

by KESSLERSHORTY93 Verified Customer Verified Customer

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A great car dealership with very knowledgeable and friendly sales people, it's the only place I will shop for a new car. friendly sales people, it's the only place I will shop for a new car. More

by bcc07024 Verified Customer Verified Customer

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Wonderful place to get a car this is my second car with Universal Nissan thankypi for everything! Universal Nissan thankypi for everything! More

by CHRISTIANAVILESRIVERA92 Verified Customer Verified Customer

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We like a clean and friendly atmosphere. Outside is also clean. Cafeteria is great and close to our home. Outside is also clean. Cafeteria is great and close to our home. More

by kwekarski Verified Customer Verified Customer

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He was very helpful with my service thank you for being so prompt with my car so prompt with my car More

by PMMNETWORK61 Verified Customer Verified Customer

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