Richard Lanci
Richard Lanci at BMW of Fort Washington

Richard Lanci

Service and Parts Director

BMW of Fort Washington

500 Pennsylvania Avenue
Fort Washington, PA 19034

Contact Me
5.0
323 Reviews

Dealership Experience

11 yrs, 2 mos

Industry Experience

45 yrs, 10 mos

Languages Spoken

English English

5.0

323 Reviews

Write a Review

323 Reviews of Richard Lanci

October 17, 2025

Dealership Rating
Employee Rating

10/10 Service team. Melany and Ben are such an asset to this dealership. Great customer service. More

by Mozolios
Recommend Dealer
Yes

October 16, 2025

Dealership Rating
Employee Rating

Thank you Ben and Melany for the great service. Pleasure meeting and dealing with you guys More

by minnecc
Recommend Dealer
Yes

October 16, 2025

Dealership Rating
Employee Rating

Best service team in all of PA. Ben, Amie, and Melany were wonderful to work with More

by OJEDAR
Recommend Dealer
Yes

October 13, 2025

Dealership Rating
Employee Rating

Ben and Dennis always treat me well. Great service but above all customer satisfaction. Ben makes the best coffee! More

by Nickgoncharov.1998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 16, 2025

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

October 10, 2025

Dealership Rating
Employee Rating

Best service department better than Devon and Maine line I recommend them to anyone. They are honest and trusted . Thx Rich . Ryan and Ben More

by mjay2571
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 14, 2025

BMW of Fort Washington responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing BMW of Fort Washington!

October 09, 2025

Dealership Rating
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I always receive great service from BMW of Fort Washington. The whole team is amazing. Thank you Ben and Ryan for taking care of my vehicle. More

by uptown1230
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Oct 12, 2025

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

October 09, 2025

Dealership Rating
Employee Rating

Ben and Ryan were very helpful and made me experience wonderfull and made it memorable More

by Fahim
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Oct 12, 2025

BMW of Fort Washington responded

Fahim, thank you for your support! We're happy we could help. Our team is available should you require any extra help.

October 03, 2025

Dealership Rating
Employee Rating

Always great to deal with Ben and Frank . I recommend the service department to everyone More

by grigor.gabrielyan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 05, 2025

BMW of Fort Washington responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 30, 2025

Dealership Rating
Employee Rating

Ben and Ryan treated me very well I do recommend the service to everyone better than Devon and Thompson More

by Kappa.ahmedbhuiyan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 03, 2025

BMW of Fort Washington responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

September 23, 2025

Dealership Rating
Employee Rating

I picked up my car this morning from the service department and I would say this is one of the best locations. Thank you Ben, Edward, and Melany for taking care of me More

by mjay2571
Recommend Dealer
Yes
Sep 24, 2025

BMW of Fort Washington responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

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