Richard Lanci
Richard Lanci at BMW of Fort Washington

Richard Lanci | Page 28

Service and Parts Director

BMW of Fort Washington

500 Pennsylvania Avenue
Fort Washington, PA 19034

Contact Me
5.0
395 Reviews

Dealership Experience

11 yrs, 9 mos

Industry Experience

46 yrs, 5 mos

Languages Spoken

English English

5.0

395 Reviews

Write a Review

395 Reviews of Richard Lanci

June 22, 2023

Dealership Rating
Employee Rating

The service department is amazing and knowledgeable, my advisor Brittany Startzel has always been pleasant and helpful!!! More

by Tabraham
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Brittany Startzel

Jun 26, 2023

BMW of Fort Washington responded

Tabraham, thank you for your support! We're happy we could help. We hope to be of service to you again! Take care!

June 19, 2023

Dealership Rating
Employee Rating

Ben Ammar was extremely nice accommodating, and really took care of my BMW. I also have to recommend Rich as well!!! Such a pleasure to deal with them! They make your experience a BMW of fort Washington a More

by Sherryschneider088
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ben Ammar

Jun 21, 2023

BMW of Fort Washington responded

Hi, thanks for your great review, and for giving our dealership such a high star rating!

June 17, 2023

Dealership Rating
Employee Rating

Ben . Amie friendly and excellent service visit. We recommend BMW Fort Washington service department to everyone!! More

by Liang19150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amie Marshall, Ryan Young, Ben Ammar , Michael Fastman

Jun 19, 2023

BMW of Fort Washington responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

June 17, 2023

Dealership Rating
Employee Rating

Ben and Amie does a great job, I recommend BMW Fort Washington for service and parts. More

by Laverine.solimy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amie Marshall, Ryan Young, Ben Ammar , Michael Fastman

Jun 19, 2023

BMW of Fort Washington responded

Hello Laverine, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

June 17, 2023

Dealership Rating
Employee Rating

I just had the most amazing experience at BMW of Fort Washington! The tailgate of my X5 wouldn’t open and I had material in there for a home renovation that was needed immediately. Ben worked with Rich More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amie Marshall, Ben Ammar

Jun 19, 2023

BMW of Fort Washington responded

Hello Brian, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

June 15, 2023

Dealership Rating
Employee Rating

Thank you for everything Ben Armmar! Will come back to fort Washington. He is great man More

by alexissampson988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Young, Ben Ammar

Jun 19, 2023

BMW of Fort Washington responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Please let us know if you have any additional questions about services you received and thank you again for choosing BMW of Fort Washington!

June 09, 2023

Dealership Rating
Employee Rating

Ben, thank you so much for your help and bugging out all the scratches on my car!! Awesome service!!! More

by npatel886
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben Ammar

Jun 12, 2023

BMW of Fort Washington responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if you have any additional questions about services you received and thank you again for choosing BMW of Fort Washington!

June 05, 2023

Dealership Rating
Employee Rating

Ben Ammar is an absolute jewel of a human being. Thanks for your help today brother! More

by dunphyjp
Recommend Dealer
Yes
Jun 07, 2023

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

June 01, 2023

Dealership Rating
Employee Rating

Outstanding excellent service team! I deeply appreciate their efforts to keep my car looking great! More

by Bondjj8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Fisher, Ben Ammar , Troy Pearlman, All Service Workers in Vehicle Cleaning and Detailing

Jun 05, 2023

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

May 27, 2023

Dealership Rating
Employee Rating

Ben was extremely helpful when I had emergency tire issue with my car, along with Britney. More

by Emin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Young, Brittany Startzel, Ben Ammar , Melany Del Toro, Michael Fastman

Jun 05, 2023

BMW of Fort Washington responded

Hi Emin, we're happy you found our staff to be so supportive during your experience here at BMW of Fort Washington. We hope to be of service to you again! Take care!

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