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Richard Lanci
Richard Lanci at BMW of Fort Washington

Richard Lanci

Service and Parts Director

BMW of Fort Washington

500 Pennsylvania Avenue
Fort Washington, PA 19034

Contact Me
5.0
333 Reviews

Dealership Experience

11 yrs, 3 mos

Industry Experience

45 yrs, 11 mos

Languages Spoken

English English

5.0

333 Reviews

Write a Review

333 Reviews of Richard Lanci

November 28, 2025

Dealership Rating
Employee Rating

Always great bringing my car to bmw of fort washington great crew . I recommand them . Ben you always great More

by qui2myheart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amie Marshall, Gary Koval, Frank Menna, Ryan Young, Edward Maguire, Brittany Startzel, Ben Ammar, Melany Del Toro, Dennis Kogout

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November 26, 2025

Dealership Rating
Employee Rating

Ben . Rich and Berg are great to me . I love the service department. BMW of Fort Washington Ock More

by Mmartin02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Berj Yeretzian, Amie Marshall, Gary Koval, Frank Menna, Ryan Young, Edward Maguire, Brittany Startzel, Ben Ammar, Dennis Kogout

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Nov 28, 2025

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 26, 2025

Dealership Rating
Employee Rating

Shawn and Joe at service were amazing helping me with my grill today. I recommend all technicians at BMW of fort Washington. Ben you are the man More

by Lwftboo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amie Marshall, Gary Koval, Frank Menna, Ryan Young, Edward Maguire, Brittany Startzel, Ben Ammar, Melany Del Toro, Dennis Kogout

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Nov 28, 2025

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Nov 28, 2025

Lwftboo responded

The best BMW dealership I ever went to. Feel like a family every time I go there!

November 24, 2025

Dealership Rating
Employee Rating

Ben is amazing and gave me amazing service. i recommend him to everyone great dealership 🙏. also Rich lanci More

by foillol34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amie Marshall, Gary Koval, Frank Menna, Ryan Young, Brittany Startzel, Ben Ammar, Melany Del Toro, Dennis Kogout

Report | Print
Nov 25, 2025

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 24, 2025

Dealership Rating
Employee Rating

Ben and Ryan also Brittney excellent customer service I recommend the service department to everyone A+ More

by tashoqmurodov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amie Marshall, Gary Koval, Frank Menna, Ryan Young, Edward Maguire, James Garito, Brittany Startzel, Ben Ammar, Dennis Kogout

Report | Print
Nov 25, 2025

BMW of Fort Washington responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 20, 2025

Dealership Rating
Employee Rating

Ben was very helpful anytime I come to this dealership, he treats me like family. More

by Nick Argabright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amie Marshall, Gary Koval, Frank Menna, Ryan Young, Edward Maguire, James Garito, Brittany Startzel, Ben Ammar, Dennis Kogout

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Nov 21, 2025

BMW of Fort Washington responded

Hi Nick, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

November 08, 2025

Dealership Rating
Employee Rating

Ben and frank are great I recommend them to everyone. BMW of Fort Washington rick More

by Lwftboo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amie Marshall, Gary Koval, Frank Menna, Ryan Young, Edward Maguire, James Garito, Brittany Startzel, Ben Ammar, Dennis Kogout

Report | Print
Nov 10, 2025

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

November 01, 2025

Dealership Rating
Employee Rating

I stopped here to resolve an issue and Melany was so helpful, she knew everything about the car and helped me throughout everything. Answered every one of my questions. Huge thank you to Ben as well. He More

by ssrenee001
Recommend Dealer
Yes

Other Employees Tagged: Ryan Young, Ben Ammar, Melany Del Toro

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Nov 04, 2025

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing BMW of Fort Washington!

October 31, 2025

Dealership Rating
Employee Rating

Thanks Ben for your great service. He’s good at everything he does. Best dealership in time More

by eltobahtarek7
Recommend Dealer
Yes

Other Employees Tagged: Ryan Young, Ben Ammar, Melany Del Toro

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Nov 04, 2025

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

October 28, 2025

Dealership Rating
Employee Rating

Ben and Nick great service helped me with everything. Easy and fast service would recommend to anyone. More

by Mak121217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amie Marshall, Gary Koval, Frank Menna, Ryan Young, Edward Maguire, Brittany Startzel, Ben Ammar, Melany Del Toro, Dennis Kogout

Report | Print
Oct 29, 2025

BMW of Fort Washington responded

Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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