Richard Lavallee | Page 6
Asst. Director of Service
Steingold Volvo Cars
766 Broadway
Pawtucket, RI 02861
With 23+ years of Volvo knowledge and expertise, Richard will make sure your vehicle is diagnosed in a timely manner, and always leaves a lasting impression with his clients with his well-mannered and polite personality. You're in good hands with Richard.
Read moreDealership Experience
23 yrs, 9 mos
Industry Experience
23 yrs, 9 mos
108 Reviews
Write a Review108 Reviews of Richard Lavallee
January 30, 2021
I promise I am not an owner of Steingold or related ! Honestly, there is no where else I would buy a car! That's the truth. Helen M Honestly, there is no where else I would buy a car! That's the truth. Helen M More
Other Employees Tagged: Michael Bernardo, Manny Bernardo, Stephen Bernardo, Susan Cota, Brian Mchayle , Debbie
January 12, 2021
Steingold simply makes car buying a pleasure. How often does it happen that you know you'll only deal with one dealership and won't feel compelled to check another place. Steingold is so easy to put toget does it happen that you know you'll only deal with one dealership and won't feel compelled to check another place. Steingold is so easy to put together a deal with. It a very satisfying feeling to purchase or lease a vehicle from them More
Other Employees Tagged: Michael Bernardo, Stephen Bernardo, Susan Cota, Brian Mchayle
January 06, 2021
From the moment I entered the showroom, I was greeted at the door with mist welcoming attitude, Manny listened attentively to my wants, needs & affordability for a new Volvo..& within 24 hours he helped to the door with mist welcoming attitude, Manny listened attentively to my wants, needs & affordability for a new Volvo..& within 24 hours he helped to select this incredible automobile, executed the lease arrangement smoothly, efficiently, and and within my budget! Returned the next day where Brian walked me through the entire program as to what each & every button, thumb print, left & right swish would accomplish!! Can’t say enough good things about the Quality of this Volvo Dealership!!!! More
Other Employees Tagged: Michael Bernardo, Manny Bernardo, Stephen Bernardo, Susan Cota, Brian Mchayle
September 30, 2020
First time going for a diagnostic check and oil change. Told Richard I was waiting for the car (appt was at 8 am) 1.5 hours later, I decided to find out as others were going in and out that came in after Told Richard I was waiting for the car (appt was at 8 am) 1.5 hours later, I decided to find out as others were going in and out that came in after me. Tech was going over the report. Told Richard that was mine. He tells me he will have the paperwork completed in 20-30 minutes. I received an EMAIL that my car was ready? Really, they knew I was in their waiting room. Tech "assumed" needed a part because of the area noise was coming from. It was replaced 2 months ago. When I told him this, he shrugged and told me "it must not have been a reliable Volvo dealer. WRONG it is for YEARS. (only reason I came here because my "volvo mechanic dealer" is ill and recommended them). Tried rushing me out the door w/o explaining huge bill estimate bill $2200 as the cashier told me the bill for oil change ONLY. I asked for some detail and Richard rushed through it as I had to stop and have him go back over what he zipped through. He didn't even complete the estimate because he "assumed" I was NOT having it done. I asked to have it completed told me he would have it by the next AM. REALLY? After me huffing loudly, I received it within a couple of hours DOUBLE the price. BTW.....$158 oil change. Tried to play it off that it was 8 "synthetic" oil told them I had NEVER paid more than $65-$70. They added an additional $30 for labor. NEVER NEVER NEVER. More
September 19, 2020
Had another great experience at Steingold! Brian & Mike both did an awesome job helping close the deal on my new Amazon Blue XC40! I love it! This is my 3rd Volvo purchased at this dealership. They are the both did an awesome job helping close the deal on my new Amazon Blue XC40! I love it! This is my 3rd Volvo purchased at this dealership. They are the best! More
Other Employees Tagged: Michael Bernardo, Brian Mchayle
September 02, 2020
Brian was very helpful, courteous, and fair. Sue and Richard are so accommodating and good at explaining service recommendations. Every time I get my car back from service it runs and looks beautiful! H Richard are so accommodating and good at explaining service recommendations. Every time I get my car back from service it runs and looks beautiful! Highly recommend this dealership. More
Other Employees Tagged: Michael Bernardo, Susan Cota, Brian Mchayle
August 14, 2020
The best dealership in the country. Have been dealing with Manny for over 30 years, a true gentleman! Could not be happier a great experience with Manny for over 30 years, a true gentleman! Could not be happier a great experience More
Other Employees Tagged: Michael Bernardo, Manny Bernardo, Stephen Bernardo, Susan Cota
August 01, 2020
As always, I had an excellent experience at Steingold Volvo. Have both bought and leased cars for 20 years. Just leased a 2021 XC 60 SUV. yesterday. Manny and family are all extremely accommodating. Than Volvo. Have both bought and leased cars for 20 years. Just leased a 2021 XC 60 SUV. yesterday. Manny and family are all extremely accommodating. Thank You, Alma Egan More
Other Employees Tagged: Michael Bernardo, Manny Bernardo, Stephen Bernardo, Susan Cota
July 26, 2020
Steingold Volvo is the BEST in every way! I have been going to Steingold Volvo for many years. I only buy volvos because they are the safest car. But the best thing about Steingold is the pe I have been going to Steingold Volvo for many years. I only buy volvos because they are the safest car. But the best thing about Steingold is the people. There is no hidden agenda. Just a desire to do their best for the customer, whether it be in sales, service, or collision. More
Other Employees Tagged: Michael Bernardo, Susan Cota , Tony Bernardo (junior and senior)
June 20, 2020
Excellent in every way!! Great service! No pressure sales. Great people! Can’t say enough good things! Don’t hesitate to go there!!!This is my fourth Volvo, and every purchase was a breeze. So easy!! sales. Great people! Can’t say enough good things! Don’t hesitate to go there!!!This is my fourth Volvo, and every purchase was a breeze. So easy!! More
Other Employees Tagged: Michael Bernardo, Manny Bernardo, Stephen Bernardo, Susan Cota, Brian Mchayle

