Richard Lavallee | Page 8
Asst. Director of Service
Steingold Volvo Cars
766 Broadway
Pawtucket, RI 02861
With 23+ years of Volvo knowledge and expertise, Richard will make sure your vehicle is diagnosed in a timely manner, and always leaves a lasting impression with his clients with his well-mannered and polite personality. You're in good hands with Richard.
Read moreDealership Experience
23 yrs, 9 mos
Industry Experience
23 yrs, 9 mos
108 Reviews
Write a Review108 Reviews of Richard Lavallee
September 26, 2019
Family owned that treats you well No pressure experience, great customer service, and family owned, looking for a Volvo look no place else. Up front pricing and friendly great experien No pressure experience, great customer service, and family owned, looking for a Volvo look no place else. Up front pricing and friendly great experience, Would highly recommend More
Other Employees Tagged: Michael Bernardo, Stephen Bernardo, Brian Mchayle
July 22, 2019
LOVE my 4th Volvo S60! Thanks Brian! I just purchased my 4th Volvo S60 and this one is a 2018 Volvo S60 T5 Inscription Platinum. What a ride! Safe, quiet and fast! I've been a loyal cu I just purchased my 4th Volvo S60 and this one is a 2018 Volvo S60 T5 Inscription Platinum. What a ride! Safe, quiet and fast! I've been a loyal customer of Steingold Volvo for many years and buy pre-owned/certified and have always had a good experience with my car. (120+ miles, no major maintenance issues). The service department is excellent; Susan and Richard are professionals and whether you choose to stay or use their Uber ride while your vehicle is in service, they treat your right. Brian was super helpful buying this car, no pressure, prompt to call when the car was available and went over the new features of the T5 Inscription Platinum before pulling out of the showroom. If you have a good thing going why change? I have recommended Steingold to family and friends. My cousin just made the switch from BMW to Volvo after driving my previous S60. Thanks Brian, Stephen and Michael, (and your mom!), you folks do a great job running this family-owned business! More
Other Employees Tagged: Michael Bernardo, Stephen Bernardo, Susan Cota, Brian Mchayle
June 01, 2019
consistency My family has done business with them for years,they are reliable,trust worthy. I will purchase in 20 years as in my last car My family has done business with them for years,they are reliable,trust worthy. I will purchase in 20 years as in my last car More
Other Employees Tagged: Michael Bernardo, Manny Bernardo, Susan Cota, Brian Mchayle , Leslie bernardo
April 20, 2019
Enjoyable, informative with minimal stress. We have serviced our cars with Steingold for years and have always been highly satisfied. When my 2004 XC70 failed we knew where we would purchase its We have serviced our cars with Steingold for years and have always been highly satisfied. When my 2004 XC70 failed we knew where we would purchase its’ replacement. Brian helped us with the process and was very patient and took the time to explain and allay any concerns that I had. More
Other Employees Tagged: Brian Mchayle
April 09, 2019
Excellent car buying experience It was time to move up to another car. My 2013 Volvo S60 was a great car, as were my last three Volvos' that I purchased at Steingold. On a day that It was time to move up to another car. My 2013 Volvo S60 was a great car, as were my last three Volvos' that I purchased at Steingold. On a day that I went in to have my 2013 S60 scheduled serviced, I saw one of the last 2018 S60s' on the Steingold showroom floor and fell in love with this car. However, I was concerned because I had to go away for a few weeks immediately after I saw this car. I explained this to Mike Bernardo and with a minimal deposit, he made sure my car was there and waiting for me when I returned! It's a great car, very sporty, Ultra safe, elegant and loaded with all the latest features and accessories that I can enjoy for years to come. . It was a real pleasure working with Mike Bernardo, Mike was very professional, respectful, open, incredibly knowledgeable and helpful in every aspect of working with me through my buying experience. Thanks again;. Volvo and Steingold for life.. More
Other Employees Tagged: Michael Bernardo, Stephen Bernardo, Susan Cota
March 13, 2019
Great to do business with. Second Steingold purchase in less than 12 months. Unfortunately one of our other family vehicles (VW Passat) was totaled in recent accident. Although Second Steingold purchase in less than 12 months. Unfortunately one of our other family vehicles (VW Passat) was totaled in recent accident. Although I was not initially shopping for another Volvo (because I already had one and like change) I decided to replace our totaled car with another Volvo from Steingold. Safety matters, especially with young, less experienced drivers. Everyone knows Volvo’s are one of the safest cars on the road. The thought of going through the car buying process again was something I was not looking forward to. One visit to another dealership confirmed what I already knew (and had already experienced first hand). Steingold is the easiest place to do business with and most professional car buying experience I have ever had. No BS. No games. Honest folks who pride themselves in old school customer satisfaction. You deal directly with the owners! No sales manger. No backroom deals. No ‘let me check’ while you wait around all afternoon. Straight answers and upfront, honest communication. Work with Brian, Michael or Steve. Buying a preowned car I asked for a few comestic things to be addressed. No problem. Everything was done beyond satisfaction. This was probably one of their least expensive cars on their lot. Didn’t matter, they treated me like I was buying the most expensive car in their inventory. I have purchased over 20 cars in last 35 years of all makes and models (Audi, Acura, BMW, Dodge, Ford, Infiniti, Honda, Lexus, Nissan, Toyota, VW, Volvo) from small dealerships to large auto groups. Trust me, I’m as fussy and demanding as they come. Steingold exceeds in all categories and is second to none!! Drive a Volvo. Buy it from Steingold. More
Other Employees Tagged: Michael Bernardo, Stephen Bernardo, Susan Cota, Brian Mchayle
February 28, 2019
Outstanding, professionals, a pleasure to work with!!! We have purchased our Volvos from Steingold (the Bernardo Family) for over 30 years! The professional team they have make it an enjoyable, exciting ex We have purchased our Volvos from Steingold (the Bernardo Family) for over 30 years! The professional team they have make it an enjoyable, exciting experience with every new or leased car. Always presenting the best options with recommendations to fit our needs. Manny makes sure it is a smooth transition in registering the car as well as turning in our leased one. Every team member from the service to the sales team, including the receptionist demonstrate courtesy to go above and beyond to take care of their customers, Our family including two of our adult children are also Volvo owners, a great testimate to the trust and confidence we have with Steingold. The Bernardo family has developed a wonderful client relationship with us we are thrilled to call them "dear Friends"! More
Other Employees Tagged: Michael Bernardo, Manny Bernardo, Stephen Bernardo, Susan Cota , Stephanie T., Lesley Bernardo
December 16, 2018
My FAVORITE Dealership! I have owned a number of different brand vehicles over the years, and like most people have always dreaded the car buying experience. Once I bought a I have owned a number of different brand vehicles over the years, and like most people have always dreaded the car buying experience. Once I bought a Volvo I was hooked, and I didn't think it was possible but Steingold Volvo made the car buying process pleasant. I just bought my 3rd Volvo and I am in love with it. Steve Bernardo always provides excellent service and makes the buying process so easy. Having my car serviced at Steingold is very convenient. Rich Lavallee always ensures the process is as painless as possible. On several of my service visits there got to know Tony Bernardo. He is such a genuinely nice man. I am a loyal Volvo owner now, and that is mainly due to this dealership. Thank you Bernardo Family! More
Other Employees Tagged: Stephen Bernardo , Stephanie T., Tony Bernardo
August 29, 2018
Easy transition into new lease Seem-less transition into my new auto lease. Michael and Stephen and the whole team do a great job. Looking forward to continuing to work with Stein Seem-less transition into my new auto lease. Michael and Stephen and the whole team do a great job. Looking forward to continuing to work with Steingold. More
Other Employees Tagged: Michael Bernardo, Stephen Bernardo
July 26, 2018
Great people in a car dealership..Brian and Stephen Great place to buy a car. This is my second purchase and I am very happy. Stephen “Mr. Hollywood” and Brian are honest, dynamite guys. No B.S. Thanks, Great place to buy a car. This is my second purchase and I am very happy. Stephen “Mr. Hollywood” and Brian are honest, dynamite guys. No B.S. Thanks, Tafa More
Other Employees Tagged: Stephen Bernardo, Susan Cota, Brian Mchayle
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