Richard Lewis | Page 15

Always a great experience from sales to service would recommend to any family or friends recommend to any family or friends More

by alboy09 Verified Customer Verified Customer

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We had a great experience at Shottenkirk Honda of Cartersville. Adam Roberts was our salesman and he did a great job. Very knowledgeable, friendly and patient. Always professional. He worked hard to Cartersville. Adam Roberts was our salesman and he did a great job. Very knowledgeable, friendly and patient. Always professional. He worked hard to make this Passport purchase happen for us. Jorge Ortiz also did a great job helping us navigate through and understand all the paperwork. We also appreciated his help with the purchase of the additional warranty. The dealership facility is impressive. Very open, immaculate showroom and office area. All staff friendly and helpful. We couldnt ask for a better experience! More

by PHILLIP_RICHARDS Verified Customer Verified Customer

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They changed me for a new tire $230. They plugged my existing tire & since my new car has a warranty I only had to pay the taxes $15. I’ve only driven 4000 miles but the tire that I received isn’t even existing tire & since my new car has a warranty I only had to pay the taxes $15. I’ve only driven 4000 miles but the tire that I received isn’t even black. The tire that was previously on my car was brown and dusty. I called the service department and I was placed on hold 4X. I’m old school where principals & integrity matters. More

by Billingslear Verified Customer Verified Customer

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My Service Advisor was great! My low rating is based on My Service Advisor was great! My low rating is based on the problem that I'm having with the vehicle remains unresolved after three trips in for s My Service Advisor was great! My low rating is based on the problem that I'm having with the vehicle remains unresolved after three trips in for service. In advance of this third appointment I reached out to Richard Lewis (Managing Partner) and Tyler Bone (Service Manager) by email asking for their help resolving the problem. Not only was the problem not resolved, after Shottenkirk Honda of Cartersville had my vehicle for 2 days, neither Richard or Tyler communicated back with me. After my appointment, I was advised I'd be contacted once Honda provides a repair action. It's been four business days, and no communication. Lack of repair after three attempts, no communication from dealership leaders equals No Customer Service in my view. This has been a very frustrating and disappointing experience, after receiving great service from Honda for many prior years of Honda ownership. I look forward to Honda taking ownership and resolving this problem. I can be contacted for further details. More

by JEREMYSM79 Verified Customer Verified Customer

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This was a very smooth transaction. Sherry was easy to work with and very helpful, and willing to work with me to ensure a fair deal for all involved. work with and very helpful, and willing to work with me to ensure a fair deal for all involved. More

by SLCONLINE15 Verified Customer Verified Customer

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A huge shout out to Shottenkirk Honda in Cartersville Georgia. This is the third Honda we have purchased from Shottenkirk Honda. The process is always fair and no pressure. I have recommended family a Georgia. This is the third Honda we have purchased from Shottenkirk Honda. The process is always fair and no pressure. I have recommended family and friends to them and they feel the same way. I highly recommend Shottenkirk Honda! I just had an excellent buying experience on my 2021 Honda Ridgeline RTL-E by Sales Management, Finance and Sales Team. I will definitely return again for further purchases. I would highly recommend a visit if you are in the market for a New Honda and fair no-hassle purchase. Thank you so much and keep up the phenomenal service! More

by claudiaprimiano8 Verified Customer Verified Customer

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Richard Lewis and Brittany were always helpful and attentive. They support the local community and take care of my family. Love this company and love the Team! attentive. They support the local community and take care of my family. Love this company and love the Team! More

by fe.vincent Verified Customer Verified Customer

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Damien was awesome! Extremely helpful!!! Thanks to everyone for all of your help! Great place to buy a car! Thanks for staying late to close the deal! everyone for all of your help! Great place to buy a car! Thanks for staying late to close the deal! More

by maryw2 Verified Customer Verified Customer

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Everything went good once we went inside to get someone to come help us I didn’t like the fact that we had to go get help they should have had someone come out soon as we pulled in to come help us I didn’t like the fact that we had to go get help they should have had someone come out soon as we pulled in More

by Nicholsautoremoval Verified Customer Verified Customer

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Very un professional they liked to me. Put me in a car and then after a week said that I wasn't approved. Tried to put me in some junk. xxxxty dealership and then after a week said that I wasn't approved. Tried to put me in some junk. xxxxty dealership More

by DENNISMORGAN0978 Verified Customer Verified Customer

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