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Richard Loero
Richard Loero at Williamson Buick GMC

Richard Loero | Page 9

Service Advisor

Williamson Buick GMC

7815 SW 104th St
Miami, FL 33156

Contact Me
4.8
182 Reviews

Industry Experience

11 yrs

Languages Spoken

English English

Spanish Spanish

4.8

182 Reviews

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182 Reviews of Richard Loero

January 21, 2023

Dealership Rating
Employee Rating

Excellent service and excellent attentive And did a good job could not asked for less More

by LUISCARBONELL7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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December 23, 2022

Dealership Rating
Employee Rating

Great customer service and great price. Really appreciate the transportation from and to the dealership. More

by RONMACHADO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea, Erik Fernandez, Rolando Pardo, Stephanie Reyno, Juan Santos, John Varela , Carlos Gomara, Skip Moosang

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Dec 27, 2022

Williamson Buick GMC responded

Thank you for leaving us your positive review. I am pleased to hear that you were satisfied with the shuttle we provided and the thorough service you received from us. If there's anything more that I can do, please come back and see me again. Take care! Sincerely, Juan Santos Service Director juans@wagmiami.com

December 10, 2022

Dealership Rating
Employee Rating

Took my car in for an oil change - staff was very professional & service was quick More

by MAR9454
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 13, 2022

Williamson Buick GMC responded

Thank you for your business and this review! Sincerely, Juan Santos Service Director juans@wagmiami.com

December 09, 2022

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Employee Rating

The employees and managers working in the loaner vehicle department are awful. Be sure to double check and triple check your loaner vehicle. Quite frankly, just go elsewhere for service. More

by susiequintana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Dec 12, 2022

Williamson Buick GMC responded

Thank you for taking the time to share your recent experience at Williamson Buick GMC. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact me directly. Thank you. Sincerely, Juan Santos Service Director juans@wagmiami.com

December 09, 2022

Dealership Rating
Employee Rating

I am happy with the service you provide. My service person Mike McKesson is excellent, the cashier, the lady from the coffee shop make me feel I’m in a 5 stars hotel. Excellent service More

by Carguello99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea, Erik Fernandez, Rolando Pardo, Stephanie Reyno, Juan Santos, John Varela , Carlos Gomara, Skip Moosang

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Dec 12, 2022

Williamson Buick GMC responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Juan Santos Service Director juans@wagmiami.com

November 23, 2022

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Employee Rating

Courtesy, Friendly, Attentive. It is very organized. The waiting area is clean. The detail with coffee, drinks and pastries is a nice touch for those waiting. The constant update o More

by geomich9296
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea

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Nov 25, 2022

Williamson Buick GMC responded

We appreciate your marvelous feedback. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, Juan Santos Service Director juans@wagmiami.com

November 23, 2022

Dealership Rating
Employee Rating

Very good service, everybody is very nice and helpful. My service advisor Richard is great. More

by MEVA710
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 25, 2022

Williamson Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional service and we're glad that our team made such a great impression on you. Sincerely, Juan Santos Service Director juans@wagmiami.com

November 15, 2022

Dealership Rating
Employee Rating

Would have liked to be updated & felt a left in the dark for over a week, nonetheless repairs were done correctly the first time. More

by NORNINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 17, 2022

Williamson Buick GMC responded

I appreciate you leaving this honest feedback about your experience. I appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Juan Santos Service Director juans@wagmiami.com

November 09, 2022

Dealership Rating
Employee Rating

Good attitude and attention very fast never had any problems very good personal and good service More

by Wilsonmvazquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea, Erik Fernandez, Rolando Pardo, Stephanie Reyno, Juan Santos, John Varela , Carlos Gomara, Skip Moosang

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Nov 09, 2022

Williamson Buick GMC responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 04, 2022

Dealership Rating
Employee Rating

Very nice employees and very good service and excellent Thad is the only place I will have my car service More

by Ángel Fernandez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea, Erik Fernandez, Rolando Pardo, Stephanie Reyno, Juan Santos, John Varela , Carlos Gomara, Skip Moosang

Report | Print
Nov 07, 2022

Williamson Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Juan Santos Service Director juans@wagmiami.com

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