Richard Monivis | Page 8

Richard Monivis assisted me with the purchase of a 2020 Lexus RX 350 from beginning to end. We were able to complete all of the required paperwork and the transaction was completed in less than two hours o Lexus RX 350 from beginning to end. We were able to complete all of the required paperwork and the transaction was completed in less than two hours online. His staff was competent, informed and helpful through the entire process. I was 100% satisfied with Richard Monivis and Lexus of Pembroke Pines. More

by gillthomas Verified Customer Verified Customer

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Richard and Boris were great. The experience flipped to being very negative with the insurance shakedown at the very end. The experience flipped to being very negative with the insurance shakedown at the very end. More

by SpareZ Verified Customer Verified Customer

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This was our 4th Lexus purchased from Richard Monivis. He's the best! Always a good experience! He's the best! Always a good experience! More

by sn99 Verified Customer Verified Customer

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Richard has been our sales person for over 15 years & he always guides right. I value his opinion especially this time because the car was for my daughter & he had a conversation with plus took his time in always guides right. I value his opinion especially this time because the car was for my daughter & he had a conversation with plus took his time in explaining the different features that the car came with. More

by ohana1316 Verified Customer Verified Customer

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Great customer experience. It was a pleasure dealing with Richard Monivis and highly recommend him. He is very professional, knowledgeable and went above and beyond to secure t It was a pleasure dealing with Richard Monivis and highly recommend him. He is very professional, knowledgeable and went above and beyond to secure the car I wanted. More

by 13mirtha Verified Customer Verified Customer

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Richard was friendly, helpful and extremely knowledgeable! He made the buying process smooth and painless. Highly recommend! knowledgeable! He made the buying process smooth and painless. Highly recommend! More

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This is my 6th Lexus. Unfortunately I went to Mercedes of Fort Lauderdale after a car I thought was my dream car and quickly figured out it was the wrong decision. Had iss Unfortunately I went to Mercedes of Fort Lauderdale after a car I thought was my dream car and quickly figured out it was the wrong decision. Had issues with my car, and I had to take my car into service department and it was horrible!! Made me realize I was not at Lexus in Pembroke Pines with my regular service advisor John. I was able to come back to Lexus came back to Richard Monovis which makes car buying / leasing a seamless experience and was in and out with the car I wanted and back to my Lexus Family. More

by Elizabeth C Verified Customer Verified Customer

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Quick and easy. Richard is the consummate professional and make the entire process seamless. My 5th car from there Richard is the consummate professional and make the entire process seamless. My 5th car from there More

by ojirau Verified Customer Verified Customer

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Almost all of my experiences with this dealership have been great. My most recent experience, which involved the purchase of my lease vehicle, was not the best. I have been very happy with the car and tho been great. My most recent experience, which involved the purchase of my lease vehicle, was not the best. I have been very happy with the car and thought it was a good deal to purchase it. No one was able to tell me why the base purchase price was more than the amount on my lease contract. This should have been red flag enough. Also, I wish all of the additional "fees" had been explained earlier or in the contract. Had I known that I would be paying in excess of $3000 in taxes and "fees" I probably would not have purchased the car no matter how happy I have been with it. I left the dealership feeling as if I had been taken advantage of. I do not fault the salesperson (not his rules) However, I definitely will think twice or three times before leasing or purchasing from Lexus of Pembroke Pines in the future. More

by FLLKEVIN Verified Customer Verified Customer

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Excellent sales person and worst finance department. Even though I have purchased many vehicles, finance always treats you like you are a first time customer. Absolutely zero customer loyalty. Even though I have purchased many vehicles, finance always treats you like you are a first time customer. Absolutely zero customer loyalty. More

by mustafa_miami Verified Customer Verified Customer

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