28 Reviews
Write a ReviewDealership Experience
24 yrs, 3 mos
Industry Experience
35 yrs, 5 mos
Languages Spoken
English
28 Reviews of Richard Morris
November 25, 2023
The one thing I really don't like about Bill Ray Nissan is being asked to fill out a review every time I come in for service. If I had a problem, I wouldn't come back. You are the only ones who has service is being asked to fill out a review every time I come in for service. If I had a problem, I wouldn't come back. You are the only ones who has serviced my car. I am really tired of getting all these multiple requests. Even if you do dill it out, it doesn't let you submit the review if you skipped something. You are wasting my time. I don't know the names of the people who served me so I can't rate them. So I am rating them all with the lowest rating. I am assuming that Management and Administration came up with this ridiculous survey. More
Other Employees Tagged: Brian Ray, Kim Ellis, Bo Rhodes, Omandi Manderson, Joseph King, Daniel Shepherd, Van McKenzie
November 21, 2023
Very polite, knowledgeable, and fair! Pulled in, was greeted immediately, and was out of there in no time. Problem fixed Pulled in, was greeted immediately, and was out of there in no time. Problem fixed More
Other Employees Tagged: Brian Ray, Joseph King, Juan Mahoney, Van McKenzie
November 09, 2023
When it comes to simple oil changes, they are fine. But if it’s something bigger and especially if it’s something that should be covered under warranty, they will simply stop replying to your emails. I But if it’s something bigger and especially if it’s something that should be covered under warranty, they will simply stop replying to your emails. It’s been 30+ days and neither of the two people I’ve tried to contact have yet to reply. If they can’t even take 2 minutes to reply to an email, then I have no confidence they actually fix what’s wrong with my vehicle. More
Other Employees Tagged: Tony Carcamo
November 05, 2023
Anthony stepped up and took the time to look at my light. He took it out in front of me & tested the wires turning them until it came on. He is the type of person that I'd like to encounter when I have som He took it out in front of me & tested the wires turning them until it came on. He is the type of person that I'd like to encounter when I have someone working on my car and explaining it in details in front of me. Richard and another gentleman came to look at what Anthony was doing never chastising him or belittling him but also stepped in to assist. At the end of this Richard offered to fix this problem at an affordable price for me since I am robbing from Peter, paul, mary, sue & family. In other words I don't have the money that was quoted but Richard did offer $150 to which I will be taking him up on his word. Thank you.... Customer Dorothy Porch More
Other Employees Tagged: Anthony Conley
October 12, 2023
I was greeted and treated quickly and efficiently. My issue was understand and resolved perfectly. I can't say enough good things about the experience. My issue was understand and resolved perfectly. I can't say enough good things about the experience. More
Other Employees Tagged: Joseph King, Van McKenzie
October 10, 2023
I had the best service here. A+++++ Would highly recommend. They are so nice and helpful. A+++++ Would highly recommend. They are so nice and helpful. More
Other Employees Tagged: Brian Ray, Kim Ellis, Karim Badibanga, Joseph King
September 30, 2023
They are very mature and professional. .. they will do all within they're power to make sure they customers are satisfied and treated right. .. they will do all within they're power to make sure they customers are satisfied and treated right. More
Other Employees Tagged: Kim Ellis, Ricco Shelly, Daniel Shepherd
December 10, 2019
I love this dealership, Kimberly, the leadership team and the entire team is amazing. If you ever have a concern about any issue they work hard to get you great results. There service they provide is quick a the entire team is amazing. If you ever have a concern about any issue they work hard to get you great results. There service they provide is quick and well done. Our family are customers for life! More
Other Employees Tagged: Kim Ellis, Tom Fix, Zachary Dambaugh, Dan Meehan , Suzanne Laflesh, Jason Lorne, Van McKenzie, Daniel Shepherd, John Wright
December 07, 2019
Every time I come for service I get excellent service. Super friendly and reliable and very trustworthy. Erica is awesome she always gets me in and out. Thanks for your Outstanding service. Super friendly and reliable and very trustworthy. Erica is awesome she always gets me in and out. Thanks for your Outstanding service. More
Other Employees Tagged: Brian Ray, Kim Ellis , Erica Dillon