Richard Mounce | Page 13

They are very friendly and use technology to keep you updated on your vehicle... The problem I had was that the technician sent a video explaining what was found on my car... he stated that my brake pads updated on your vehicle... The problem I had was that the technician sent a video explaining what was found on my car... he stated that my brake pads were down to 4mm, but my rotors were in perfect shape an no rotor work was needed... just the pads replaced, he would have the service service advisor contact me with a price to have the pads replaced... A few minutes later I get an email requesting my approval for the brake work... I open the quote and am shocked seeing a quote for $815 dollars to have the pads replaced and the rotors "resurfaced" (which the tech said wasn't needed)... so basically they wanted to charge me for work that wasn't needed... I declined the work and took it somewhere else to have the front and rear pads replaced for $300... I you have work done here pay attention to all the information they give you... I will not be bringing my car there in the future, which is a shame because my family have purchased 3 vehicles from them in the last 3 years and was planning on a 4th the spring of next year... More

by fgolder1 Verified Customer Verified Customer

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It was a good experience and an easy buying process. Fast turn around time to get the car ready. Fast turn around time to get the car ready. More

by Msoohoo Verified Customer Verified Customer

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Great dealership. Callie my service advisor is the best. She was very helpful and kept me informed with all the work being done. Would highly recommend this dealership Callie my service advisor is the best. She was very helpful and kept me informed with all the work being done. Would highly recommend this dealership. More

by richmsuep Verified Customer Verified Customer

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The place is very professional people no bull s. ...!!!! See you next time. Thank you 😊 ...!!!! See you next time. Thank you 😊 More

by SZAKAL2812 Verified Customer Verified Customer

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I have leased several cars from Bright Bay in the past and I still come back! They are not busy and I like that! Rich Mounce is polite and very professional! Everytime I go back I see him only! I have eve and I still come back! They are not busy and I like that! Rich Mounce is polite and very professional! Everytime I go back I see him only! I have even referred family and friends too!! More

by GIZMORESCUE10 Verified Customer Verified Customer

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Very good experience with this dealership, purchased a certified used car in excellent condition at attractive price, certified used car in excellent condition at attractive price, More

by ALEX Verified Customer Verified Customer

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This is my 4th lease with Bright Bay Mazda and Rich Mounce is the best! Mounce is the best! More

by KAELIN827 Verified Customer Verified Customer

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Excellent is the only word that comes to mind. I am very pleased with their sales and service department. I am very pleased with their sales and service department. More

by tyvek2 Verified Customer Verified Customer

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Gerald is great guy from day one we connected very informative. God bless everyone there grateful to have purchased a home from bright bay informative. God bless everyone there grateful to have purchased a home from bright bay More

by LOCOLON526 Verified Customer Verified Customer

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Everything went so smooth from start to finish. Rich Mounce was an excellent salesman. I would highly recommend this dealership. Rich Mounce was an excellent salesman. I would highly recommend this dealership. More

by BUDDYXFOREVER Verified Customer Verified Customer

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