Richard Mounce | Page 13

Richard was wondering to deal with no pressure. Would recommend him to other customers looking for a honest car sales person. Would recommend him to other customers looking for a honest car sales person. More

by CMARTELLONI022570 Verified Customer Verified Customer

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Always a pleasure. Timely and very kind. It’s my third Mazda. Couldn’t be happier. Thank you Timely and very kind. It’s my third Mazda. Couldn’t be happier. Thank you More

by NANCYEMG92 Verified Customer Verified Customer

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Service was handled quickly and I was given a video on the results of the safety checks. the results of the safety checks. More

by ELLTEE51 Verified Customer Verified Customer

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They are always quick with their service and provide me a full report on what my car may need work on in the future. Full breakdown and analysis on my vehicle is much appreciated. full report on what my car may need work on in the future. Full breakdown and analysis on my vehicle is much appreciated. More

by MATTHEW.A Verified Customer Verified Customer

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They are very friendly and use technology to keep you updated on your vehicle... The problem I had was that the technician sent a video explaining what was found on my car... he stated that my brake pads updated on your vehicle... The problem I had was that the technician sent a video explaining what was found on my car... he stated that my brake pads were down to 4mm, but my rotors were in perfect shape an no rotor work was needed... just the pads replaced, he would have the service service advisor contact me with a price to have the pads replaced... A few minutes later I get an email requesting my approval for the brake work... I open the quote and am shocked seeing a quote for $815 dollars to have the pads replaced and the rotors "resurfaced" (which the tech said wasn't needed)... so basically they wanted to charge me for work that wasn't needed... I declined the work and took it somewhere else to have the front and rear pads replaced for $300... I you have work done here pay attention to all the information they give you... I will not be bringing my car there in the future, which is a shame because my family have purchased 3 vehicles from them in the last 3 years and was planning on a 4th the spring of next year... More

by fgolder1 Verified Customer Verified Customer

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It was a good experience and an easy buying process. Fast turn around time to get the car ready. Fast turn around time to get the car ready. More

by Msoohoo Verified Customer Verified Customer

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Great dealership. Callie my service advisor is the best. She was very helpful and kept me informed with all the work being done. Would highly recommend this dealership Callie my service advisor is the best. She was very helpful and kept me informed with all the work being done. Would highly recommend this dealership. More

by richmsuep Verified Customer Verified Customer

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The place is very professional people no bull s. ...!!!! See you next time. Thank you 😊 ...!!!! See you next time. Thank you 😊 More

by SZAKAL2812 Verified Customer Verified Customer

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I have leased several cars from Bright Bay in the past and I still come back! They are not busy and I like that! Rich Mounce is polite and very professional! Everytime I go back I see him only! I have eve and I still come back! They are not busy and I like that! Rich Mounce is polite and very professional! Everytime I go back I see him only! I have even referred family and friends too!! More

by GIZMORESCUE10 Verified Customer Verified Customer

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Very good experience with this dealership, purchased a certified used car in excellent condition at attractive price, certified used car in excellent condition at attractive price, More

by ALEX Verified Customer Verified Customer

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