Richard Pool | Page 15

Smooth, professional, clean, everyone was respectful and helpful. Glad to be apart of BMW. Thanks helpful. Glad to be apart of BMW. Thanks More

by SELFMAVERICK Verified Customer Verified Customer

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The service at Zeigler is top notch. Rich Pool is very courteous, competent and professional. This team keeps my BMW in great shape. Rich Pool is very courteous, competent and professional. This team keeps my BMW in great shape. More

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Went in for an inspection. There were codes and the tech did not provide the actual codes that were active codes in the car. The service manager quoted $4,700 for repairs. It w There were codes and the tech did not provide the actual codes that were active codes in the car. The service manager quoted $4,700 for repairs. It was said that the Anti-lock module needed to be replaced. The older BMW's don't have an integrated anti-lock module, so the pressure sensors can be replaced. The new BMW's have integrated systems for the anti-lock and pressure sensors, so they do need to be replaced. I took it home and found out that it was a brake pressure sensor that the code was for. I ordered one for about $200 and replaced it. The code has not returned and has been fine now. Don't know if the techs need to be trained better or if this is just blatant ignorance on the platforms. I will NEVER go back to Orland BMW for any type of service. More

by TIM.JOHNSON.J Verified Customer Verified Customer

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Very professional and clean dealership. Assisted me in saving money and safety which this was a first and i truly appreciate my service advisor Kelvin and his team that completed the work o Assisted me in saving money and safety which this was a first and i truly appreciate my service advisor Kelvin and his team that completed the work on my behalf. I would surely recommend BMW OF ORLAND More

by FITTDEBMAC Verified Customer Verified Customer

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As always good customer service friendly staff ver knowledgeable thank you guys for the best service knowledgeable thank you guys for the best service More

by VINCEM3 Verified Customer Verified Customer

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Great Job. My tires are great and the service was excellant. Rich was really great My tires are great and the service was excellant. Rich was really great More

by MARK@HWHENV.COM Verified Customer Verified Customer

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Richard Pool and Jason Jakubowski always provide exceptional service as do the technicians. My car is always ready when promised and I am always kept up to date on any situation. exceptional service as do the technicians. My car is always ready when promised and I am always kept up to date on any situation. More

by d.nykiel Verified Customer Verified Customer

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Nice clean establishment and they get the job done. I like how they send you little details if something is wrong with your car 😊 I like how they send you little details if something is wrong with your car 😊 More

by MARQUITA_CAMPBELL Verified Customer Verified Customer

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Very prompt and professional service. Didn’t like the 3% charge if you pay with a card Didn’t like the 3% charge if you pay with a card More

by JACKFERRITER Verified Customer Verified Customer

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Rich was very approachable and answered my questions. Good service and my car was clean driving away. Not too happy with 3% charge on my credit card. Good service and my car was clean driving away. Not too happy with 3% charge on my credit card. More

by DDW2848 Verified Customer Verified Customer

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