Richard Roy
Richard Roy at Merchants Auto

Richard Roy | Page 10

Sales Professional

Merchants Auto

1278 Hooksett Rd
Hooksett, NH 03106

3.4
128 Reviews

Helping people select great quality vehicles in the automotive industry now and beyond ! Real Estate Broker for NH and MA Hobbies:Kayaking,Hiking,Swimming,Classic Saab Enthusiast.

3.4

128 Reviews

Write a Review

Dealership Experience

9 yrs, 10 mos

Industry Experience

52 yrs

Specialties & Trainings

Sales Professional specializing in quality preowned vehicles.

128 Reviews of Richard Roy

June 28, 2017

Dealership Rating
Employee Rating

First auto purchase, I am soo glad I came to Merchant first! I made my first auto/loan purchase ever with Merchants. I had Richard Roy assist me and I had no idea what I wanted. However, Rich was very patient as More

by MMaz66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gordon Lewis

Aug 02, 2017

Merchants Auto responded

Thank you for sharing your experience with us we appreciate you. Remember to visit us for your free carwash once a week. Scott Rienert Internet Manager 1-800-288-6999

June 28, 2017

Dealership Rating
Employee Rating

Great job! Great buying experience! Easy, quick, and took care of my needs. Dealership was immaculate and staff was very friendly. Highly recommend dealership an More

by Amandam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 02, 2017

Merchants Auto responded

Thank you for sharing your experience with us we appreciate you. Remember to visit us for your free carwash once a week. Scott Rienert Internet Manager 1-800-288-6999

May 26, 2017

Dealership Rating
Employee Rating

Great experience buying my car I bought a car in a private sale and it was the worst experience of my life. Went to Merchants Auto in Hooksett and they helped me get a car that I fe More

by Great Experience
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Rienert, Tim in Finance

Jun 22, 2017

Merchants Auto responded

Thank you for sharing your experience with us we appreciate you .Remember to visit once a week for your free carwash. Enjoy your vehicle. Scott Rienert 1-800-288-6999 Internet Manager

May 18, 2017

Dealership Rating
Employee Rating

Great Salesman I enjoyed Richard he was very helpful and took time to explain all of the details involved in our car purchase. He was very friendly and listened to o More

by mdeschenes
Customer Service
Recommend Dealer
Yes
Jun 22, 2017

Merchants Auto responded

Thank you for sharing your experience with us we appreciate you remember to visit us for your free carwash once a week. Scott RIenert 1-800-288--6999

April 21, 2017

Dealership Rating
Employee Rating

Car Buying Process My experience buying a car at Merchants was awesome. I had to get a new car after mine was totaled and I was not looking forward to the process. Eve More

by gibbs2816
Customer Service
Friendliness
Recommend Dealer
Yes
Jun 22, 2017

Merchants Auto responded

" Every employee who worked with me was courteous, helpful, and treated me with respect. My salesman was very patient as I did not know what kind of car I wanted and we test drove several. Everyone went above and beyond." Thank you for sharing your experience with us this means a lot and we appreciate you. Remember to visit us once a week for your free car wash. Scott Rienert 1-800-288-6999

April 10, 2017

Dealership Rating
Employee Rating

Friendly and simple Friendly people to deal with,made a stressful situation, simple. Made us feel at ease, and gave us the up most attention and quality and care. More

by Kbarss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 22, 2017

Merchants Auto responded

"Friendly people to deal with,made a stressful situation, simple" Thank you for sharing your experience we appreciate you. Please remember to visit for your free car wash once a week. Scott Rienert Internet Sales Manager 1-800-288-6999

April 06, 2017

Dealership Rating
Employee Rating

Great help! We had a great experience. We got into exactly what we wanted and they have so many financing options! I would highly recommend Richard Roy. More

by Bella95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Merchants Service Center , Gordon Lewis, Marcus Luce

Jun 22, 2017

Merchants Auto responded

Thank you for sharing your experience we appreciate you. Please remember to visit for your free car wash once a week. Scott Rienert Internet Sales Manager 1-800-288-6999

April 01, 2017

Dealership Rating
Employee Rating

Jeep trailhawk Wonderful experience with Rich! Bought three cars/suv through merchants! Will purchase again and love the service for hooksett residents. Thank you More

by Cbsdad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Timothy Randlett

May 10, 2017

Merchants Auto responded

3 cars and we appreciate your continued patronage Thank you for taking the time to share your experience with us we appreciate you. Remember your free car wash once a week. Scott Rienert Manager 1-800-288-6999

March 31, 2017

Dealership Rating
Employee Rating

Chevy Malibu Nice place to buy a car. Huge selection of vehicles new and used. Prompltly fixed issued found in used vehicle fast upon purchase. Free car washes More

by bdsmeagle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gordon Lewis

May 10, 2017

Merchants Auto responded

Thank you for taking the time to share your experience with us we appreciate you. Remember your free car wash once a week. Scott Rienert Manager 1-800-288-6999

March 26, 2017

Dealership Rating
Employee Rating

Great Car Purchase Experience! Thanks to the efforts of Richard Roy, I felt very comfortable with the information I was receiving regarding a particular car that I was interested in More

by krideout94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Coimbria, Scott Rienert

May 10, 2017

Merchants Auto responded

Thank you for taking the time to share your experience with us we appreciate you. Remember your free car wash once a week. Scott Rienert Manager 1-800-288-6999

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