Richard Roy | Page 10

Riachard Roy I had the best experience buying a truck from Richard Roy! He went above and beyond with customer satisfaction being his main concern. He made it pe I had the best experience buying a truck from Richard Roy! He went above and beyond with customer satisfaction being his main concern. He made it personal in his approach to customer satisfaction developing a relation ship with his customers in very professional manner. He was genuinely proud of the work he does and the company he works for Merchants auto group. He even took time on his day off to complete the transaction to make sure it all went of without a hitch. I am also very impressed with the dealership and how they stand behind there customers from the very beginning and for a long time after the sale. I could not be happier with my purchase and the experience of dealing with Richard Roy and the Merchants Auto group team. Tom Davis More

Print

Great Service We went into Merchants Auto after a bad experience elsewhere and Richard Roy helped us tremendously to get two great affordable cars. He was never pus We went into Merchants Auto after a bad experience elsewhere and Richard Roy helped us tremendously to get two great affordable cars. He was never pushy and got to know us on a personal level and made our visit stress free. I would highly recommend that you go see him. More

Print

Great selection, and service My visit to Merchant's was to find a used car that would fit into my budget, and also be alower mileage vehicle that will last. They delivered strongl My visit to Merchant's was to find a used car that would fit into my budget, and also be alower mileage vehicle that will last. They delivered strongly. Even though the vehicle I was initially interested in wasn't doable for the budget aspect, Richard set me up with a car just as nice, with even fewer miles. More

Print

Great Experience Rich helped us find a perfect and affordable car. We appreciated that he made an effort to get to know us on a personal level, and had a far better ex Rich helped us find a perfect and affordable car. We appreciated that he made an effort to get to know us on a personal level, and had a far better experience than other dealerships we've gone through. We felt they had great atmosphere and would highly recommend Merchants! More

Print

Not your typical dealership🏎💨👍🏻Happy I chose to go here! Basically in a nut shell,,I've had a few credit issues in the past.Working with Richard Roy and Scott(new manager,sorry I don't remember his last name Basically in a nut shell,,I've had a few credit issues in the past.Working with Richard Roy and Scott(new manager,sorry I don't remember his last name)I felt like any other customer with perfect credit.When I first spoke with Richard on the phone he told me he would do his best to get me into a car that I was happy to purchase and that's exactly what he did.Thanks for the help guys! More

Print

First auto purchase, I am soo glad I came to Merchant first! I made my first auto/loan purchase ever with Merchants. I had Richard Roy assist me and I had no idea what I wanted. However, Rich was very patient as I made my first auto/loan purchase ever with Merchants. I had Richard Roy assist me and I had no idea what I wanted. However, Rich was very patient as we looked around the lot for a suitable car. I looked at many cars and wanted to test drive them ALL! I finally decided on one and Rich and his team did the rest. A very easy, relaxing experience! Thanks to Rich and Gordon (the finance guy) I have a cool looking Mazda3! Couldn't be happier! :) More

Print

Great job! Great buying experience! Easy, quick, and took care of my needs. Dealership was immaculate and staff was very friendly. Highly recommend dealership an Great buying experience! Easy, quick, and took care of my needs. Dealership was immaculate and staff was very friendly. Highly recommend dealership and Richard. Great job! More

Print

Great experience buying my car I bought a car in a private sale and it was the worst experience of my life. Went to Merchants Auto in Hooksett and they helped me get a car that I fe I bought a car in a private sale and it was the worst experience of my life. Went to Merchants Auto in Hooksett and they helped me get a car that I feel is a perfect fit for me. I didn't have any idea what I needed. I told Richard what I was looking for and the first car he showed me was the one. More

Print

Great Salesman I enjoyed Richard he was very helpful and took time to explain all of the details involved in our car purchase. He was very friendly and listened to o I enjoyed Richard he was very helpful and took time to explain all of the details involved in our car purchase. He was very friendly and listened to our needs. Thanks Richard More

Print

Car Buying Process My experience buying a car at Merchants was awesome. I had to get a new car after mine was totaled and I was not looking forward to the process. Eve My experience buying a car at Merchants was awesome. I had to get a new car after mine was totaled and I was not looking forward to the process. Every employee who worked with me was courteous, helpful, and treated me with respect. My salesman was very patient as I did not know what kind of car I wanted and we test drove several. Everyone went above and beyond. More

Print