Richard Stephan

I have been leasing from City VW for nearly a decade, and every time they seem to be better than the last. Always a pleasurable, easy and efficient experience. Will continue to be a loyal customer. every time they seem to be better than the last. Always a pleasurable, easy and efficient experience. Will continue to be a loyal customer. More

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Had an great experience at City VW Highland! Our sales consultant Mark M. and sales manager Mark B. made the process smooth and easy. They took the time to make sure we got the exact vehicle we Our sales consultant Mark M. and sales manager Mark B. made the process smooth and easy. They took the time to make sure we got the exact vehicle we wanted, even when they didn't have it on their lot, managers Firas and Rich were able to locate one and bring it in for us. Jame in finance was great, he went over every thing and helped us get everything we wanted. Would highly recommend the entire team at City VW Highland, especially Mark Masen, to anyone looking to get a great deal on a new or used car! More

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Mark is patient and takes the time to explain every detail of interest. When I was confused or unsure, he made sure to review it all with me before moving forward. He never hesitated to back up and g detail of interest. When I was confused or unsure, he made sure to review it all with me before moving forward. He never hesitated to back up and go over details again. I never felt pressured, and I will always plan to work with him in the future. More

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Working with the staff was very enjoyable. Very polite and attentive to my needs as a buyer in search of my car. Very polite and attentive to my needs as a buyer in search of my car. More

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Very professional people working at Vw they to time listen to what I had to say and work well on a deal for my new car listen to what I had to say and work well on a deal for my new car More

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Mike Pazda, Sales Associate and RIch Stephan, Sales Manager are great to work with. I have purchased several VW's over the years and just recently. They know the VW product line and stand behing them 1 Manager are great to work with. I have purchased several VW's over the years and just recently. They know the VW product line and stand behing them 100%. VW of Highland should be proud to have such loyal professionals and caring. More

by Patriot239 Verified Customer Verified Customer

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Andy and Rich were very professional. I would most certainly recommend this dealership to any of my friends and family. Keep up the good work. I would most certainly recommend this dealership to any of my friends and family. Keep up the good work. More

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Mike and Rich are fantastic! They are professional and go the extra distance. Going in they make you feel like family. I would definitely refer people to VW of Highland. They are professional and go the extra distance. Going in they make you feel like family. I would definitely refer people to VW of Highland. More

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Mike Pazda and the entire team was great to work with! This is why I'm on my 7th VW! This is why I'm on my 7th VW! More

by SUSAN S. Verified Customer Verified Customer

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My experience was amazing, I got the car I wanted to a great price, and was one the road quickly. great price, and was one the road quickly. More

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