JAMES THOMAS
JAMES THOMAS at City Volkswagen of Highland
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JAMES THOMAS

Finance Manager

City Volkswagen of Highland

9601 Indianapolis Blvd
Highland, IN 46322

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4.9
86 Reviews

I've been in the Auto Industry since 1998 and my passion is providing my clients with the Ultimate Automotive Buying and Ownership experience.

Dealership Experience

11 mos

Industry Experience

26 yrs, 1 mo

4.9

86 Reviews

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86 Reviews of JAMES THOMAS

April 20, 2024

Dealership Rating
Employee Rating

I have been leasing from City VW for nearly a decade, and every time they seem to be better than the last. Always a pleasurable, easy and efficient experience. Will continue to be a loyal customer. More

by kaurin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 22, 2024

City Volkswagen of Highland responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mark Benne - mbenne@cityvwhighland.com

April 02, 2024

Dealership Rating
Employee Rating

Had an great experience at City VW Highland! Our sales consultant Mark M. and sales manager Mark B. made the process smooth and easy. They took the time to make sure we got the exact vehicle we More

by Masen.mark
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

April 02, 2024

Dealership Rating
Employee Rating

Mark is patient and takes the time to explain every detail of interest. When I was confused or unsure, he made sure to review it all with me before moving forward. He never hesitated to back up and g More

by Nicole.masen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

March 29, 2024

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Employee Rating

Mike Logan and Darrin were very knowledgeable of the Volkswagen Atlas and available to answer questions More

by rpaulmeyer
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Apr 02, 2024

City Volkswagen of Highland responded

Hello! Thank you for the 5 stars! We are happy to hear how well Mike Logan and Darrin were able to assist you. We hope you are enjoying your new Atlas! If you have any questions, please let us know. We appreciate your business and hope you have a great day!

March 28, 2024

Dealership Rating
Employee Rating

We went to the dealership to buy a car for our daughter. Mark Masen was great! He did a great job in getting us exactly where we wanted to be in terms of price. The only thing we did not like was how pushy More

by Kkb0178
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Masen

Apr 02, 2024

City Volkswagen of Highland responded

Hello! Thank you for the review! We are happy to hear how well Mark Masen assisted you. We hope you are enjoying your Kia! If you have any questions, please let us know. We appreciate your business and hope you have a great day!

March 28, 2024

Dealership Rating
Employee Rating

Left w/2 cars, thank you Mike Pazda! No DL plates available at this location. More

by Cke
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Pazda

Apr 02, 2024

City Volkswagen of Highland responded

Hello! Thank you for the 5 stars! We are happy to hear that Mike Pazda provided you with an excellent car buying experience. We hope you are enjoying your new VW! If you have any questions, please let us know. We appreciate your business and hope you have a great day!

March 23, 2024

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Employee Rating

Darrin was very helpful from the get go. He was knowledgeable in the vehicles details and was pretty upfront about things he wasn’t sure about or would need more information for. He was frie More

by LINDSAY.WOOD82
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Firas Alqahef, Darrin Smith

Apr 02, 2024

City Volkswagen of Highland responded

Hi Lindsay! Thank you for the 5 stars! We are so happy to hear how well Darrin did in assisting you. We hope you are enjoying your VW! If you have any questions, please let us know. We appreciate your business and hope you have a great day!

March 16, 2024

Dealership Rating
Employee Rating

Lameshia was fantastic. Fun to work with, clear and concise explanations. Very happy with my experience and highly recommend her. More

by paige8014
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lameshia Rogers

Mar 21, 2024

City Volkswagen of Highland responded

Hello! Thank you for the 5 stars! We are happy to hear that Lameshia gave you a great car buying experience. We hope you are enjoying your brand-new VW! If there is anything else we can do for you, please let us know. We appreciate your business and hope you have a great day!

March 12, 2024

Dealership Rating
Employee Rating

Fast and efficient. Straight forward Talk with a lot of transparency .Team seems to be fair More

by clemonclay
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keith Coleman, John Stone

Mar 21, 2024

City Volkswagen of Highland responded

Hello! Thank you for the 5 stars! We are happy to hear that our sales team provided a great car buying experience for you. We hope you are enjoying your vehicle. If there is anything else we can do to assist you, please let us know. We appreciate your business and hope you have a great day!

March 09, 2024

Dealership Rating
Employee Rating

Mike and James were so helpful! Thank you for getting me a brand new car! More

by Asweezer01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Pazda

Mar 21, 2024

City Volkswagen of Highland responded

Hello! Thank you for the 5 stars! We are happy to hear that Mike and James assisted you so well with your purchase. We hope you are enjoying your brand-new VW! If there is anything else we can do to assist you, please let us know. We appreciate your review and hope you have a great day!

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