Richard Vargas | Page 3

Dead Battery : ( I had a dead battery on Friday. I was able to start the car and drive to my mechanic. Being the good guy that he is (Tony's Auto on 56th and Thomas) h I had a dead battery on Friday. I was able to start the car and drive to my mechanic. Being the good guy that he is (Tony's Auto on 56th and Thomas) he reminded me that my battery was still under warranty. He had me call Showcase and see if they could fit me in right away. I spoke to Richard and he told me to come in. They saw me right away, had the battery and installed it and gave me a carwash. No cost! I'm grateful for an honest mechanic and for the folks at Showcase Honda. I will be returning for all of my recommended car check ups. More

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Busy but very fast service They’re good people; service center, parts department, all. They’re busy but very fast service on your expectation level of quality. Matt at parts is They’re good people; service center, parts department, all. They’re busy but very fast service on your expectation level of quality. Matt at parts is a good salesmen as well as a good person. Thank you, all of you! More

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Vehicle service Service was fast and Richard Vargas was great. He greeted us with a smile and kept us informed about our vehicle. Will definitely recommend Richard Va Service was fast and Richard Vargas was great. He greeted us with a smile and kept us informed about our vehicle. Will definitely recommend Richard Vargas for service More

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Superb service and follow up. Richard Vargas is the most professional and knowledgeable service manager I have had the pleasure of working with in 60 years of car ownership. I tota Richard Vargas is the most professional and knowledgeable service manager I have had the pleasure of working with in 60 years of car ownership. I totally trust him to keep our family of Honda vehicles in top working condition at reasonable expense. Our "new" mechanic George did ememplary repairs on our most recent visit and look forward to many years of service with him. I recommend Showcase to all of our friends and family. More

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Great Very freindly helped me pick the right car and finance helped with options for my new car finance too the time to explain my warrenties Very freindly helped me pick the right car and finance helped with options for my new car finance too the time to explain my warrenties More

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Fixing our Van Showcase Honda did a great job in fixing our Van. They were Professional and Courteous and on time. The work was done in two days as promised. I will Showcase Honda did a great job in fixing our Van. They were Professional and Courteous and on time. The work was done in two days as promised. I will go back for all my work and service that I will need. Love this place. More

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Worst customer service I have ever had. I went in last summer to get the air in my Honda CRV fixed. After waiting over four hours Richard came back to tell me an 18 year old girl and my gran I went in last summer to get the air in my Honda CRV fixed. After waiting over four hours Richard came back to tell me an 18 year old girl and my grandma that they found a ton of problems with my car and it would cost over two grand. Now this was the second time I had brought my car in and got it back with someone else broken and my original problem not fixed. I explained this to him and he actually raised his voice and started yelling that they would never break anything and i was crazy to accuse them of that which I was not doing at all. My grandma I proceeded to tell him that is not how you deal with customers and he continued to yell until everyone in the place was looking at us so we left. I told my dad and he called them and they said they lost all my paperwork and told us to get a lawyer if it bothered us that much, Talk about ridiculous customer service for the whole company. I have never gone back and have told all my friends and family to never go to this dealership for anything More

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2017 Honda Civic I recently took my 2017 Honda Civic for the first oil change & let me tell you what an amazing great experience i had with my service advisor Richard I recently took my 2017 Honda Civic for the first oil change & let me tell you what an amazing great experience i had with my service advisor Richard Vargas, he greated me very professional with an early smile ge keept me up to date on what was going on with my vehicle & when i went to pick up he had the same smile he had this morning! I highly recommend Richard Vargas as a service advisor he is very professional and will keep you up to date on your vehicle More

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Recall for Airbag Had to go in to get service because of the recall on my car's airbags. The staff was great, the service was great and I really appreciate the efficien Had to go in to get service because of the recall on my car's airbags. The staff was great, the service was great and I really appreciate the efficiency in getting my car back to me. Service Honda is very professional, kind and I will be returning here again when the time comes. I also really appreciate the car wash--makes a broke college girl feel good. Keep up the good work! More

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