Richard "Wally" Wall | Page 18

Excellent Customer Service We have always experienced excellent Customer Service at North Country Ford. The shuttle service makes is an asset that is greatly appreciated, as we We have always experienced excellent Customer Service at North Country Ford. The shuttle service makes is an asset that is greatly appreciated, as we have been able to go shopping or have lunch while the car is being worked on. Kelly has always been very accommodating and upbeat. Thank You for your service. Don & Donna Bouley Big Lake, MN 55309 More

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2014 Ford Escape We recently purchased a 2104 Ford Escape. I have to say that it was the most pleasant experience that we have had when it has come to purchasing a ve We recently purchased a 2104 Ford Escape. I have to say that it was the most pleasant experience that we have had when it has come to purchasing a vehicle. The sales team of Richard "Wally" Wall and Geoffrey Knapp were extremely understanding with what we were looking for and putting us in the vehicle that we needed. They took the extra time that it takes to help a customer find exactly what suits their needs. Patilee Yuki-Dinger-Szymanski made the finance paperwork go as smooth as silk. Her organization made the process go more efficient than any other dealership that we have dealt with. Jennifer Aune was extremely thorough with all the options that we had offered to us with our purchase. All the employees at North Country Ford treated us like family and not just a customer. More

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Simply fun people to be around I was going there to purchase a surprise birthday present for my wife. Without any hesitation, Wally and Andy were there to help! This is our second c I was going there to purchase a surprise birthday present for my wife. Without any hesitation, Wally and Andy were there to help! This is our second car purchased from North Country Ford and our families fourth! We have always been loyal to Wally! Without hesitation again, I would recommend these guys for all of my friends and will continue to buy there! More

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Best Dealership Experience to Date I've given North Country Ford a 5 star rating due to their excellent customer service, their genuine concern for customer satisfaction, and their pric I've given North Country Ford a 5 star rating due to their excellent customer service, their genuine concern for customer satisfaction, and their price flexibility with loyal customers. There are many other reasons to list as well, but I will try to keep this brief. My family discovered North Country Ford about 6 years ago and has been buying vehicles from them ever since. Whether it be service, sales, or going into the dealership just to learn something new, this place has you covered. I've found no other group of employees more willing to involve the customer anywhere else (not even another Luther dealership). I would recommend this dealership to anyone in the marketplace for a Ford or Lincoln or even in need of service for one. More

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i came in from postcard received and talked with Larry asking him about new lease. He was very helpful showing me what was available and the cost. I told him what I was looking for and he said that he wo asking him about new lease. He was very helpful showing me what was available and the cost. I told him what I was looking for and he said that he would have to get it from another dealer. I thought it would take a few weeks, but he called me the very next day saying that I could be in my new truck the following day after bed liner and top cover installed. Wally was my salesman from my previous purchase so he was there to help me when I came in to sign papers and pick up truck. Both of there sales people were very professional, giving great service, and I will recommend them to all my friends. More

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Wally is a great salesperson. We have purchased two vehicles in the last two years from North Country Ford. The service we have received on the Ford Explorer has been wonderful. We decided to purchas vehicles in the last two years from North Country Ford. The service we have received on the Ford Explorer has been wonderful. We decided to purchase our Ford F150 because of Wally, the service people and the customer service that people want and get at North Country Ford. I would recommend your dealership to anyone. More

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Another great, honest, smooth experience w/ North Country. I won't go anywhere else. North Country Ford is a great resource to have in our community. Country. I won't go anywhere else. North Country Ford is a great resource to have in our community. More

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Our experience at North Country Ford in purchasing a 2013 Ford F150 Lariet was the best we have ever had. Our salesman Rick Wall gave us much information on the features of the pickup truck. He was very pa Ford F150 Lariet was the best we have ever had. Our salesman Rick Wall gave us much information on the features of the pickup truck. He was very patient and we did not feel any pressure working with him. When it came to the financing part of the deal Andy was very organized and made this part of the purchase go very smoothly. I would recommend this Dealership to family and friends for a Great experience in purchasing a vehicle. More

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Highly recommended - very very down to earth sales team and would definately go back again! Wouldn't look anywhere else. This group of sales team is the best - thanks for everything!!! and would definately go back again! Wouldn't look anywhere else. This group of sales team is the best - thanks for everything!!! More

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The one thing that makes this company stand out is their excellent customer service. From the time we went as a customer looking to buy a vehicle to the time I brought it back in for the complimentary oil excellent customer service. From the time we went as a customer looking to buy a vehicle to the time I brought it back in for the complimentary oil change you notice the customer service. They sound truely happy to help the customer and make sure they are satisfied! More

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