Andy Malm
Business Manager
North Country Ford Lincoln
10401 Woodcrest Drive NW
Coon Rapids, MN 55433
474 Reviews
Write a Review474 Reviews of Andy Malm
September 13, 2026
Ryan service manager at North Country Ford is ABSOLUTELY AMAZING at what he does!!! Ryan is PHENOMENAL with his customer service!!! Ryan is OUTSTANDING with his communication!!! Ryan GENUINELY takes c AMAZING at what he does!!! Ryan is PHENOMENAL with his customer service!!! Ryan is OUTSTANDING with his communication!!! Ryan GENUINELY takes care of his customers!!! I needed to get my car in for service and Ryan got me in sooner than I expected with a rental!!! Ryan gets the job done!!! No questions asked!!! Thank you Ryan!!! I TRULY APPRECIATE YOU!!! The service manager Ryan is kind and respectful. This guy Ryan who is actually the service manager should be given a raise and a promotion as soon as possible!!! This guy is top-notch!!! Ryan is understanding to customers needs. He has compassion and empathy when it comes to dealing with customers. My interaction with the service manager Ryan at North County Ford has made me feel valued and respected as a customer!!! With that being said. I will ALWAYS be a LOYAL customer to North Country Ford!!! THANK YOU RYAN!!! I APPRECIATE YOU!!! 🙏🏼 Fortunate for my experience with service manager Ryan!!! It has TRULY given me a GREAT experience with this place!!! ❤️ Mark is an awesome salesperson great customer service skills very kind and polite great at what he does the financing Guy Tom is also amazing!!! Tom Reil finance advisor is ABSOLUTELY PHENOMENAL at what he does!!! I really want to recognize him!!! This guy don't mess around and 💯% gets the job done!!! No questions asked!!! Thank you Tom! Andy service manager is phenomenal at what he does top-notch amazing customer service!!! Somebody please give Andy a raise and they promotion as soon as possible seriously!!! This guy here goes above and beyond and truly takes care of his customers!!! Service advisor Taylor is also phenomenon she takes care of business and goes above and beyond this place is phenomenal!!! I absolutely loveMark he is the best in the business!!! 💖 Jake over in the QuickLane is the BEST!!! Customer service at it's FINEST!!! JAKE IS TOP NOTCH!!!🚀 Service manager Ryan was EXTREMELY HELPFUL and a BLESSING!!! Very PROFESSIONAL!!! Service manager Ryan gave me an OUTSTANDING experience at North Country Ford!!! I WILL ALWAYS BUY A VEHICLE FROM HERE AS LONG AS I LIVE!!! Somebody please recognize Ryan for his professionalism and how he treated me as a customer!!! Because this guy is ABSOLUTELY AMAZING!!! 🥳 Emily at North County Ford is also AMAZING!!! Somebody please give her a raise and a promotion as soon as possible!!! 💰 More
Other Employees Tagged: Dave Christopher, Charlie Odden, Tom Reil, Mark Tallarico, Chris Schultz, Chad Bender , Ryan (Service Manager). 100 STARS!!! ⭐🌟💫⭐🌟💫⭐🌟💫⭐🌟💫⭐🌟💫
December 09, 2024
Great buying experience. I called ahead and when I arrived the truck was pulled up front, running, and with the heated seats going. Very nice on a chilly day. I called ahead and when I arrived the truck was pulled up front, running, and with the heated seats going. Very nice on a chilly day. More
Other Employees Tagged: Jake Jonas
November 12, 2024
Great experiance,Matt,greg and Dave were always there explaning the process of ordering my truck . explaning the process of ordering my truck . More
Other Employees Tagged: Matt Casper, Greg Veum, Dave Latta , Matt Casper
November 04, 2024
Prices are a bit high, selection was good. Transaction took longer than I expected. Still have not heard when cracked windshield will be repaired. Transaction took longer than I expected. Still have not heard when cracked windshield will be repaired. More
Other Employees Tagged: Erin Anderson
November 02, 2024
The price of our new vehicle was very reasonable and we were pleased with the value given for our trade-in. Charles and Majaaz in Sales were easy to work with and very helpful. Andrew made the financing pr were pleased with the value given for our trade-in. Charles and Majaaz in Sales were easy to work with and very helpful. Andrew made the financing process as painless as that can be by explaining each step and form as we went along. More
Other Employees Tagged: Majaaz Bozai, Charles Crittenden
October 02, 2024
Very good overall. Hoping for a little more value on our trade-in, and a service oversight on the key fob the day we picked up our Nissan Rogue could have been avoided Hoping for a little more value on our trade-in, and a service oversight on the key fob the day we picked up our Nissan Rogue could have been avoided. But the staff was friendly, attentive and professional, from the sales person we dealt with, to financing, to the service team who corrected the key fob issue when we needed to make a second trip to correct the problem Overall, a very good experience. Would recommend this dealership to others. More
June 26, 2024
North Country Ford treated me very fairly from order to delivery. They were more than fair on my trade and my new Ranger was delivered just as ordered. Jeff Jones, Matt Casper and Andy Malm were the real delivery. They were more than fair on my trade and my new Ranger was delivered just as ordered. Jeff Jones, Matt Casper and Andy Malm were the real professionals from start to finish. Will always recommend North Country Ford to anyone looking for a new Ford. More
Other Employees Tagged: Jeff Jones, Devon Buege , Matt Casper, General Sales Manager
June 10, 2024
Geoffrey Knapp is my go to sales rep at North Country Ford. Repeat customer and plan to see him again in 4 years. Communication is very important to me. I don’t like to waste my time, wonder what is g Ford. Repeat customer and plan to see him again in 4 years. Communication is very important to me. I don’t like to waste my time, wonder what is going on or not be understood. Geoffery takes the time to listen to what you want. Then he goes hunting for the perfect match. I was contacted along the way so I knew when my truck would arrive and when it would be ready. His support staff made the actual purchase easy and we were out of there in a hot minute. More
Other Employees Tagged: Geoffrey Knapp

