Richard Wright | Page 2

Very friendly and helpful staff. Very knowledgeable about the vehicle we eventually bought. Two more words Very knowledgeable about the vehicle we eventually bought. Two more words More

by kl.reeves Verified Customer Verified Customer

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I had a great experience at Carver Toyota from the salesman to the finance manager. I would definitely recommend this dealership to my friends and family. salesman to the finance manager. I would definitely recommend this dealership to my friends and family. More

by lynnmv Verified Customer Verified Customer

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Fast, very friendly. Cares about you and your needs and wants. Highly recommend them for your car buying needs. Cares about you and your needs and wants. Highly recommend them for your car buying needs. More

by mike-n-ashley2010 Verified Customer Verified Customer

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The sales portion of my experience was fine. My issue was with the service department first off when I signed a paperwork for my new V.Ehicle I was told that the extended warranty.I was purchasin My issue was with the service department first off when I signed a paperwork for my new V.Ehicle I was told that the extended warranty.I was purchasing covered everything that was not maintenance when I went back for some leaks.I was told they're not covered Period furthermore, furthermore, when I purchase the car, my salesman showed me on a ticket where he said all my brake rotors were replaced and new pads, which should have given me a year's warranty. When I went back to have the service department checking issue. They said no, we didn't replace the rotors, we just turned them. Therefore, there was no warranty on your break job. I don't feel this is a way to treat customers.Your departments need to get their stories together so they're not giving different versions More

by ravenweng2003 Verified Customer Verified Customer

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Process was easy and everyone we encountered was friendly and helpful. Would buy here again. and helpful. Would buy here again. More

by ROBIN BOGGS Verified Customer Verified Customer

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This is the best dealership and experience I’ve ever had purchasing a new vehicle! purchasing a new vehicle! More

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I had a wonderful time with Eric. I love my new Toyota. I had a wonderful experience! I love my new Toyota. I had a wonderful experience! More

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Our experience of purchasing a vehicle from Carver Toyota of Columbus in Taylorsville, Indiana exceeded all expectations my wife and imagined. This was our first new vehicle purchase since 1997 and we greatl of Columbus in Taylorsville, Indiana exceeded all expectations my wife and imagined. This was our first new vehicle purchase since 1997 and we greatly appreciate the professionalism that was shown. Issues were encountered during the process but all were handled efficiently, professionally, and to our satisfaction. The issues encountered were the original ordered vehicle being damaged in transport and a misunderstanding of financing that was quickly resolved. After the original vehicle was damaged in transport, the sales team of Bryce Jones, Shea Fox, Austin Hanloh, and Steve Turner, worked very hard to find us a similar vehicle from another dealership. Amazingly, a similar car was located and we took ownership only one day after we were to originally take ownership of the first (damaged) vehicle. We also had a question/issue about financing, 3 days after officially signing all documents. This was resolved once we brought it to sales manager, Steve Turner's, attention. In summary, we were very happy with the price allotted for our trade-in, the sales experience, and the resolving of our financing issue. We will certainly buy another vehicle from Carver Toyota of Columbus in Taylorsville, Indiana. We also highly recommend buying a vehicle from Carver and working with the sales team we had, especially the sales manager Steve Turner. A job well done by this team. Thanks Mickey & Paula Waller. Madison, Indiana. More

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Carver had a 2024 Tundra Limited on the lot that met what I was looking for & I received an adequate trade value for my 2022 Tundra. I was looking for & I received an adequate trade value for my 2022 Tundra. More

by michael.t.scott Verified Customer Verified Customer

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I recently had the pleasure of purchasing a Toyota Highlander from Bryce, Rich, and Steve at your dealership, and the experience was nothing short of fantastic! From start to finish, these three indiv Highlander from Bryce, Rich, and Steve at your dealership, and the experience was nothing short of fantastic! From start to finish, these three individuals went above and beyond to ensure we received top-notch service. Bryce's knowledge of the Toyota Highlander was impressive. He patiently answered all our questions, guiding us through the various features and options available. His friendly demeanor and genuine enthusiasm for the vehicles made the entire process enjoyable. Rich's expertise in financing options made the financial aspect of the purchase smooth and transparent. He took the time to explain all the details, ensuring we felt confident and informed about our investment. His professionalism and commitment to customer satisfaction were truly commendable. Steve, our sales consultant, provided exceptional customer service. He was attentive to our needs and preferences, helping us find the perfect Highlander that met both our practical and aesthetic requirements. Steve's dedication to ensuring our complete satisfaction truly set him apart. Overall, the seamless collaboration between Bryce, Rich, and Steve made our car-buying experience memorable. Their teamwork, knowledge, and commitment to customer service exceeded our expectations. We left the dealership not only with a fantastic new Toyota Highlander but also with the confidence that we made the right choice in choosing your dealership. We highly recommend Bryce, Rich, and Steve to anyone in the market for a new vehicle. Thank you for making our car-buying experience truly exceptional! Most Importantly Deontae Peete is a great asset to the Company at Large, he is very useful, Please keep it up. Warm regards, Ade and Tope. More

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