Richard Wright | Page 3

This is the best dealership and experience I’ve ever had purchasing a new vehicle! purchasing a new vehicle! More

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I had a wonderful time with Eric. I love my new Toyota. I had a wonderful experience! I love my new Toyota. I had a wonderful experience! More

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Our experience of purchasing a vehicle from Carver Toyota of Columbus in Taylorsville, Indiana exceeded all expectations my wife and imagined. This was our first new vehicle purchase since 1997 and we greatl of Columbus in Taylorsville, Indiana exceeded all expectations my wife and imagined. This was our first new vehicle purchase since 1997 and we greatly appreciate the professionalism that was shown. Issues were encountered during the process but all were handled efficiently, professionally, and to our satisfaction. The issues encountered were the original ordered vehicle being damaged in transport and a misunderstanding of financing that was quickly resolved. After the original vehicle was damaged in transport, the sales team of Bryce Jones, Shea Fox, Austin Hanloh, and Steve Turner, worked very hard to find us a similar vehicle from another dealership. Amazingly, a similar car was located and we took ownership only one day after we were to originally take ownership of the first (damaged) vehicle. We also had a question/issue about financing, 3 days after officially signing all documents. This was resolved once we brought it to sales manager, Steve Turner's, attention. In summary, we were very happy with the price allotted for our trade-in, the sales experience, and the resolving of our financing issue. We will certainly buy another vehicle from Carver Toyota of Columbus in Taylorsville, Indiana. We also highly recommend buying a vehicle from Carver and working with the sales team we had, especially the sales manager Steve Turner. A job well done by this team. Thanks Mickey & Paula Waller. Madison, Indiana. More

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Carver had a 2024 Tundra Limited on the lot that met what I was looking for & I received an adequate trade value for my 2022 Tundra. I was looking for & I received an adequate trade value for my 2022 Tundra. More

by michael.t.scott Verified Customer Verified Customer

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I recently had the pleasure of purchasing a Toyota Highlander from Bryce, Rich, and Steve at your dealership, and the experience was nothing short of fantastic! From start to finish, these three indiv Highlander from Bryce, Rich, and Steve at your dealership, and the experience was nothing short of fantastic! From start to finish, these three individuals went above and beyond to ensure we received top-notch service. Bryce's knowledge of the Toyota Highlander was impressive. He patiently answered all our questions, guiding us through the various features and options available. His friendly demeanor and genuine enthusiasm for the vehicles made the entire process enjoyable. Rich's expertise in financing options made the financial aspect of the purchase smooth and transparent. He took the time to explain all the details, ensuring we felt confident and informed about our investment. His professionalism and commitment to customer satisfaction were truly commendable. Steve, our sales consultant, provided exceptional customer service. He was attentive to our needs and preferences, helping us find the perfect Highlander that met both our practical and aesthetic requirements. Steve's dedication to ensuring our complete satisfaction truly set him apart. Overall, the seamless collaboration between Bryce, Rich, and Steve made our car-buying experience memorable. Their teamwork, knowledge, and commitment to customer service exceeded our expectations. We left the dealership not only with a fantastic new Toyota Highlander but also with the confidence that we made the right choice in choosing your dealership. We highly recommend Bryce, Rich, and Steve to anyone in the market for a new vehicle. Thank you for making our car-buying experience truly exceptional! Most Importantly Deontae Peete is a great asset to the Company at Large, he is very useful, Please keep it up. Warm regards, Ade and Tope. More

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Clean, polite, welcoming,even the last gentleman that tries to push service warranty was personable. tries to push service warranty was personable. More

by kbrott4 Verified Customer Verified Customer

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Nick Dougherty is an outstanding sales associate. Straight forward, customer led and is a very respectful associate to do business with on vehicles. Straight forward, customer led and is a very respectful associate to do business with on vehicles. More

by JHANNER Verified Customer Verified Customer

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Best car buying experience I've ever had. I did most of the process over the phone, and when I arrived, everything was in place for me. They even put a Happy Birthday bow on my vehicle. Every I did most of the process over the phone, and when I arrived, everything was in place for me. They even put a Happy Birthday bow on my vehicle. Every single question I had was answered. I didn't feel pressured. Everyone I worked with was so sweet and really good with my 4 year old daughter. I would absolutely recommend this place. More

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Shea was amazing to work with. I never felt pressured and he was able to answer literally every question I threw at him about the vehicle. He seemed to care and wanted to be helpfu I never felt pressured and he was able to answer literally every question I threw at him about the vehicle. He seemed to care and wanted to be helpful. He's an old soul out of time and place in this new world; very refreshing. More

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Thank you for an outstanding experience from start to finish. From Robert accommodating our early arrival to Bryce’s patience in helping us select not just a car but the perfect car for our lifestyle and finish. From Robert accommodating our early arrival to Bryce’s patience in helping us select not just a car but the perfect car for our lifestyle and budget. We appreciated excellent financing options and Richard ensured the process was simple and anxiety free. Thank you for your service, Richard! We considered options like Carvana preferred the customer service and convenience of a local dealer with top notch customer service. More

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