Richie Naciri
Richie Naciri at Crest INFINITI

Richie Naciri

INFINITI Certified Sales Consultant

Crest INFINITI

6100 State Hwy 121
Frisco, TX 75034

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4.9
66 Reviews

Dealership Experience

15 yrs, 5 mos

Industry Experience

17 yrs, 11 mos

4.9

66 Reviews

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66 Reviews of Richie Naciri

November 06, 2025

Dealership Rating
Employee Rating

Troy Dunn is very knowledgeable and always professional. He always ensures quality service is provided; he clearly explains the work needed for the vehicle to avert future major repairs. Attention to detail More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Troy Dunn in the Service Dept

Nov 13, 2025

Crest INFINITI responded

We are absolutely thrilled to hear about your positive experience with our team. Your recognition of the knowledgeable and professional service you received truly means the world to us. We are delighted that our attention to detail and commitment to explaining necessary work to prevent future repairs met your expectations. It brings us great joy to know that you felt well-informed throughout the process and that our sales team provided valuable information regarding your interest in the new QX80. Your feedback reinforces our dedication to delivering quality service and helping our customers make informed decisions. Thank you for choosing Crest INFINITI and for taking the time to share your experience.

November 03, 2025

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Wonderful all the way around! Everyone was friendly and polite and everything went very smoothly! More

by TSROGERS3377
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Nov 10, 2025

Crest INFINITI responded

Thank you for your review! We are so pleased to hear that your experience with us was wonderful in every way. It means a great deal to know that our team's friendly and polite approach made such a positive impression on you. We take pride in ensuring that every step of the process goes smoothly for our customers, and your feedback confirms that we achieved that goal during your visit. Your kind words truly brighten our day and motivate us to continue providing exceptional service to everyone who walks through our doors.

October 22, 2025

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Everyone was very friendly and they made the process of car buying, which I usually dislike, a very pleasant one. More

by JSFALCON09
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 27, 2025

Crest INFINITI responded

We sincerely value your wonderful feedback! It brings us great joy to know that our team's friendly approach made your car buying experience so pleasant. We understand that purchasing a vehicle can often feel overwhelming, so we're thrilled that we could transform that process into something enjoyable for you. Your kind words about our team's welcoming nature truly mean the world to us. Thank you for choosing Crest INFINITI and for taking the time to share your positive experience!

October 16, 2025

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Here’s a concise version that incorporates your 15-year loyalty and eight cars: --- ⭐️⭐️⭐️⭐️⭐️ 15 Years of Outstanding Service! I’ve been a Crest Infiniti customer for 15 years and have purchas More

by KENAMCGARY08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 21, 2025

Crest INFINITI responded

We are thrilled to hear about your incredible 15-year journey with us and your eight vehicle purchases over the years. Your loyalty means everything to us, and we truly value the long-term relationship we have built together. It's wonderful to know that our team has consistently provided you with professional and courteous service throughout your experiences. We take great pride in our service department and are delighted that you feel confident in both the quality of your vehicles and the care you receive. Thank you for recommending us and for being such a valued member of our family.

September 23, 2025

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Crest Inifiti is a great place to purchase a car and get that car serviced. Over time I have purchased or leased five vehicles from Crest. I have always serviced my vehicles at Crest Service Department and More

by BILL.DEVLIN72
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Troy Dunn, Randy Nabors

Sep 24, 2025

Crest INFINITI responded

We are privileged to have earned your trust and loyalty over the years. Your commitment to choosing Crest INFINITI for multiple vehicle purchases and leases truly means the world to us. It's wonderful to hear that our service department has consistently delivered excellent results for all your automotive needs. We're proud that our team has provided professional care that meets your expectations time and again. Your declaration that we are your dealership of choice is the highest compliment we could receive. We look forward to continuing to serve you and your automotive needs for many years to come.

August 20, 2025

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Employee Rating

Myles, Richie & Kayla were awesome! Very easy to work with, honest & helpful. Super smooth experience purchasing our new QX60. More

by KATHERINEROBERTS531
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Myles Bates , Kayla

Sep 05, 2025

Crest INFINITI responded

We are honored to hear about your wonderful experience with your new QX60 purchase. It's fantastic to know that our team made the process so straightforward and that you found them to be genuine and supportive throughout your visit. We take great pride in creating seamless experiences for our customers, and your feedback truly validates our commitment to excellent service. Thank you for choosing us and for taking the time to share your positive experience.

August 10, 2025

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I have always enjoyed coming to Crest. I have purchased at least four vehicles from them. Each time the sales experience has been great. The service team has always been top notch and h More

by rym2112
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Tony in the Service Department

Aug 20, 2025

Crest INFINITI responded

We are delighted to hear about your continued loyalty and positive experiences with us over the years. Your trust in choosing us for four vehicle purchases speaks volumes, and we truly value long-term relationships like yours. It's wonderful to know that our sales team has consistently provided you with great experiences and that our service department has earned your confidence through honest and quality care. We take pride in our attention to detail and commitment to excellence, and your recognition of these efforts means everything to us. Thank you for being such a valued customer.

July 10, 2025

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We were treated like family, from beginning to end. This is our second Inifinti, the service just keeps getting better. All of our requests were met over and above. More

by RELGAI
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Myles Bates , Kayla in Finance

Jul 17, 2025

Crest INFINITI responded

Thank you for sharing your wonderful experience with us! We are delighted to hear that you felt like family throughout your entire visit. It means so much to know that our team made you feel welcome and valued during your second INFINITI purchase with us. We truly appreciate your loyalty and are thrilled that we could exceed your expectations by going above and beyond to fulfill all of your requests. Your feedback reinforces our commitment to providing exceptional service that continues to improve with each visit. We look forward to serving you again in the future!

June 18, 2025

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Employee Rating

Very nice experience. Bought a new QX50. Traded in a 2018 Q50 with minimum hassle. Bought the Q50 from them too! More

by BRIAN@BPWEAVER.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Braeden Breysacher , Troy Dunn

Jun 19, 2025

Crest INFINITI responded

Thank you for the fantastic review, Brian! We're thrilled to hear you had a great experience with your new QX50 and appreciate your continued trust in us. Enjoy your new ride, and we look forward to serving you again in the future!

June 11, 2025

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Employee Rating

Tony is a great service advisor to work with. He’s kind, professional, and knowledgeable. Looking forward to working with Crest in the future. More

by SandraV
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Brown, Troy Dunn

Jun 13, 2025

Crest INFINITI responded

Thank you, Sandra! We're thrilled to hear about your positive experience with Tony. Our team is dedicated to providing excellent service, and we can't wait to assist you again in the future!

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