Rick Badawi | Page 6

Rick Was very helpful in getting all of my questions answered and was very quick to respond. The service provided was friendly and efficient. I would recommend working with them as I certainly will agai answered and was very quick to respond. The service provided was friendly and efficient. I would recommend working with them as I certainly will again in the future. Very positive experience. More

by clgarman1616 Verified Customer Verified Customer

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Rick was very attentive very professional and definitely sold me the vehicle! I came in looking for a safe bigger vehicle for me and my family and he made sure I was taken care of. Rick rose with me while I sold me the vehicle! I came in looking for a safe bigger vehicle for me and my family and he made sure I was taken care of. Rick rose with me while I test drive the vehicle and helped me through the whole process took care of everything for me the same day ! I am so appreciative and happy with the customer service skills he had and treated me well. Before I came to motor cars I went to Battle creak and had the worse experience I went to all the used dealerships and was disappointed at all of them. Came to motor cars of Lansing and was sold the same day. Thank you for being so great and assisting me with new vehicle More

by kelseyboak Verified Customer Verified Customer

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Great person to person service, just needs to establish a more dedicated out of state transportation service. more dedicated out of state transportation service. More

by Will Verified Customer Verified Customer

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Outstanding dealership customer relationship is remarkable. They stand behind the auto’s they sell they also stay in contact after the sale to make sure your satisfied. This company gets five stars remarkable. They stand behind the auto’s they sell they also stay in contact after the sale to make sure your satisfied. This company gets five stars because I can’t give them 6. More

by vonwho Verified Customer Verified Customer

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This was by far the best experience ever, Rick Badawi was amazing and very accommodating. Stellar customer service. amazing and very accommodating. Stellar customer service. More

by aburizziq Verified Customer Verified Customer

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Excellent - Rick did everything in his power to make our purchase stress free and professional. purchase stress free and professional. More

by sharonjackson123 Verified Customer Verified Customer

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Been waiting to see how everything turned out before I wrote a review. So ill start with initial sale. The dealership its self is very clean and tidy compared to others around the area. Alot of the cars t wrote a review. So ill start with initial sale. The dealership its self is very clean and tidy compared to others around the area. Alot of the cars the sell there are very nice cars. So decided to make my purchase there thinking it was more then just another dealership, well it is indeed just another dealership. Salesman and staff were very polite and easy to work with. Seemed to be willing to go above and beyond during the sale taking care of any and all issues before purchase. Not so much... once the sale was complete they held there word on replacing tires but the other repairs that were supposed to be done prior all came back the very next day. Went back n fourth for about week and then they decided to provide parts at my request to get the repairs done correctly. However wrong parts... not the right ones. Now more bad parts and notified them on everything as it happened. The response i got let me talk to this guy and then that guy another week and still no answer called again was told let me check with the owner 3 more days go by no call. So now i am done and have another shop scheduled to do the work they could not. Started with bad cats and o2 sensor, then wheel hubs, then brakes squealing, then found out the center console in the rear wasnt even attached and missing brackets they said they looked up the vin and it didnt come factory with one so they cant fix it... transmission starts slipping and shuddering was told theres no problem that the rpm gauge was just over reacting to the engine. Then it has a heavy miss and a code for the fuel injector... last communication was told bring it in but i cant do anything with it for atleast 3 weeks... no thanks ill take it somewhere to be repaired correctly the first time... mind you this is all in a week of driving. It has spent more time in my driveway broken then anything else. So to be honest dont believe what you hear only what they prove and make sure to have any vehicle completely inspected by your shop before purchase. More

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Had a few issues with the salesman, Randy... Then we were able to speak directly with the manager and the owner. Looks like everything is getting squared away! able to speak directly with the manager and the owner. Looks like everything is getting squared away! More

by denise.deuker Verified Customer Verified Customer

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We recently purchased an Audi A7 for our son and had the pleasure of dealing with Rick. Even though we live in New Jersey and the dealership is in Michigan, we had nothing but a top notch experience. Rick w pleasure of dealing with Rick. Even though we live in New Jersey and the dealership is in Michigan, we had nothing but a top notch experience. Rick was professional, honest, communicated with us every step of the way, and was just a pleasure to deal with through out the entire process. We would definitely buy another vehicle from this dealership! More

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I enjoyed working with Rick and purchasing a great car from the Motorcars of Lansing group. They were very accommodating in terms of working to get me the information that I needed to make an informed pu from the Motorcars of Lansing group. They were very accommodating in terms of working to get me the information that I needed to make an informed purchase, and they were even able to meet me to see and drive the vehicle before purchasing, since I was buying from out-of-state. The only issue that I encountered -- which was minor and out of the control of the dealership -- was the backlog of processing titles and paperwork by the state of Michigan. Ultimately, though, Rick and the team came through for me and I would not hesitate to work with them again. Thanks!! More

by Jay Verified Customer Verified Customer

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