Rick Dike | Page 53

From the first phone call to my vist at the dealership everyone was friendly and helpful. Lee Clayton did a great job of handling the paper work and getting me to finance quickly. They had my truck ready everyone was friendly and helpful. Lee Clayton did a great job of handling the paper work and getting me to finance quickly. They had my truck ready and waiting, I did a test drive, completed the paperwork and was out the door in an hour. Outstanding job by everyone! More

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Great effort on Rick Dike's part to find us a truck that we wanted. Everything was easy and no complications. I will recommend this dealer to anyone purchasing a new truck or car. that we wanted. Everything was easy and no complications. I will recommend this dealer to anyone purchasing a new truck or car. More

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Very helpful finding the truck I was looking for. Rick was very helpful looking thru the huge inventory and assisted in showing me all the options and different models until I made a selection at a good p was very helpful looking thru the huge inventory and assisted in showing me all the options and different models until I made a selection at a good price. The finacing was effortless and the truck was cleaned and ready in a short time period. I look forward to recommending Rick Dike and the dealership to friends and co-workers. More

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Had met Rick Dike years ago, through my son who sold cars at 5 Star. I live 330 miles away in Amarillo. I ordered my Mustang over the phone from Rick. He notified me as the delivery date changed. On Feb. at 5 Star. I live 330 miles away in Amarillo. I ordered my Mustang over the phone from Rick. He notified me as the delivery date changed. On Feb. 19, Rick texted to say it was on a train passing through Mineola, Tx. Made plans to fly down the 23rd. Bought no refund ticket. RR pushed delivery from 22nd to 25th! Rick made arrangements to pick car up at RR yard on the 22nd. I picked up car on the 23rd! More

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Have been buying cars from Rick for 9 years now. This is my 5 vehicle. Always good service and trust him to take care of me. my 5 vehicle. Always good service and trust him to take care of me. More

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Impressive customer service, both before and after the purchase! The courtesy and respect shown to this customer in particular more than met my expectations. Thank you! purchase! The courtesy and respect shown to this customer in particular more than met my expectations. Thank you! More

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My wife and I have been buying cars from Rick Dike since 1995. As a matter of fact we just purchased our 9th and 10th vehicles from him. We feel that his customer service, experience, personality and busine 1995. As a matter of fact we just purchased our 9th and 10th vehicles from him. We feel that his customer service, experience, personality and business etiquette are exceptional and even if we were not Ford fans we would probably come to him for a new vehicle just for these outstanding traits. Mike Asher was also very respectful and curtious and is and it was a privilege to work with him. More

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My experience buying a new Ford F-150 was outstanding. I was referred to Five Star Ford by Jerry Reynolds, and he assured me that the experience would be straightforward and first-class. It was exactly tha was referred to Five Star Ford by Jerry Reynolds, and he assured me that the experience would be straightforward and first-class. It was exactly that. Even though Rick Dike was in the middle of a busy day and I walked into the dealership without a formal appointment, he nevertheless made me feel as though I was his only client for the afternoon. He coordinated the test drive, we discussed options and cost, the truck I wanted was available on the lot, he coordinated my trade in, and I left with a new truck and the feeling that I had received outstanding customer service. I have to specifically also mention Bob Little, who handled financial paperwork with terrific efficiency and a kind demeanor. And Kolynn Smith was fantastic as he spent a lot of time helping introduce me to the truck features and reviewing the complexities of the SYNC system and navigation system as well as general tips and tricks for using the new truck. If it is possible for me to do so, I will purchase my next car at this dealership, and I will ask for these men by name! A great day, a great truck, and a great experience. More

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I have paid off 3 trucks at 5 star ford and would not have went anywhere else for my 4th. The customer service brings back memories of days gone by when cutomer's were treated with respect and appreciati have went anywhere else for my 4th. The customer service brings back memories of days gone by when cutomer's were treated with respect and appreciation for their loyalty. My sincer thanks to Rick Dike and Alfred El-Darazi for their help, patience good customer service. Sincerly, Teresa Wilburn More

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Rick Dike was great helping me find the F150 that I wanted. He even assisted me in getting a lower interest rate through Ford. Carlos Hernandez was extremely knowledgeable in orienting me to SYNC. EV wanted. He even assisted me in getting a lower interest rate through Ford. Carlos Hernandez was extremely knowledgeable in orienting me to SYNC. EVERYONE was friendly and went out of their way to assist me. Many thanks to Rick, Carlos and the 5 Star Team. More

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