Rick Edwards
Rick Edwards at Bergey's VW of Wilkes-Barre

Rick Edwards | Page 7

Service Advisor

Bergey's VW of Wilkes-Barre

126 Narrows Rd
Larksville, PA 18651

Contact Me
4.1
74 Reviews

Dealership Experience

10 yrs, 3 mos

Industry Experience

11 yrs, 10 mos

Specialties & Trainings

KIA & MAZDA CERTIFIED

4.1

74 Reviews

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74 Reviews of Rick Edwards

January 15, 2021

Dealership Rating
Employee Rating

Always great service from Gary and the service folks. I’ve had my car their many times for things that I thought were a disaster but the management and service team do a nice job! More

by DAVID.A.TURNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 14, 2021

Dealership Rating
Employee Rating

Always has great service. Rick Edwards is always on top of our services. Gary Ottabiani is an amazing Salesman. He always gets back to us almost immediately with answers. He is our main reason for staying More

by MARGARETMARYPRICE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gary Ottaviani, Fred Straus

January 06, 2021

Dealership Rating
Employee Rating

Sent my Mazda 6 for recall and service, couldn't be happier with them, they went above and beyond to make sure it was done in a timely manner More

by dikbil74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 05, 2021

Dealership Rating
Employee Rating

They are amazing every time i come in. They always make sure that everything is taking care of when i come in and they dont push back if i dont want something done. More

by Kam38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 16, 2020

Dealership Rating
Employee Rating

Took my car in on short notice. Diagnosed the issue quickly. Called promptly to discuss. Resolved the issue. Promt service. Excellent communication. The service representative (Rick)was courteous and k More

by SHAWNEETRUCKING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 08, 2020

Dealership Rating
Employee Rating

Took my CX5 in for it's first oil change, tire rotation and state inspection. Rick Edwards was a pleasure to work with, nothing was a problem. Had the complimentary car wash too. Looked great when I pic More

by Howard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Norm Ostrowski

November 29, 2020

Dealership Rating
Employee Rating

Always great service here. I started coming here because of having an issue with service somewhere else, and took my car here for inspection. They found issues from the other garage and fixed it. More

by richardhudman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 24, 2020

Dealership Rating
Employee Rating

I am very pleased with the excellent care they took with me and my vehicle. They went above and beyond with their service. Then they washed and vacuumed my vehicle, which I did not expect. Thank you for eve More

by cromert93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 13, 2020

Dealership Rating
Employee Rating

So as usual the service department has been great to deal with. Very courteous and efficient and Rick is always a pleasure to work with. They go over everything after my service visit and give helpful inform More

by EBHUFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 30, 2020

Dealership Rating
Employee Rating

repair was excellent, tho more expensive than expected. Service manager was pleasant, efficient, and accommodating. Car was detailed beautifully, show room shine, following service! Nice More

by sisgolf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex McCarthy

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