Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Rick Fuentes
Rick Fuentes at Niello Volvo Cars Sacramento

Rick Fuentes | Page 3

Service Advisor

Niello Volvo Cars Sacramento

4609 Madison Avenue
Sacramento, CA 95841

Contact Me
4.8
218 Reviews
4.8

218 Reviews

Write a Review

218 Reviews of Rick Fuentes

January 19, 2026

Dealership Rating
Employee Rating

Efficient fast and seamless. Pleased, courteous. The service rep was very helpful and knowledgeable , nice More

by paulsonja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 19, 2026

Niello Volvo Cars Sacramento responded

Thanks for sharing about your experience with Niello Volvo Cars Sacramento. We appreciate your business and hope to see you again soon! Rob Pane Service Manager rpane@niello.com (916) 245-2231

December 27, 2025

Dealership Rating
Employee Rating

great service. wish they would update GPS map as a service. nice area to wait. More

by shermanj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 28, 2025

Niello Volvo Cars Sacramento responded

Thank you for choosing Niello Volvo Cars Sacramento, we look forward to having you as a valued customer for many years to come! Rob Pane Service Manager rpane@niello.com (916) 245-2231

December 20, 2025

Dealership Rating
Employee Rating

I've been completely satisfied with Niello's service since buying my car from them in 2018. This particular visit was not up to the usual standard. All personnel were very professional and accommodating More

by Lila Wallrich
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 28, 2025

Niello Volvo Cars Sacramento responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Rob Pane Service Manager rpane@niello.com (916) 245-2231

December 08, 2025

Dealership Rating
Employee Rating

My service advisor, RIck Fuentes, was extremely professional, friendly and knowledgeable of the issues with my car. More

by jeff.a.anderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Jeffery

Report | Print
Dec 08, 2025

Niello Volvo Cars Sacramento responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Niello Volvo Cars Sacramento, we look forward to having you as a valued customer for many years to come! Rob Pane Service Manager rpane@niello.com (916) 245-2231

December 04, 2025

Dealership Rating
Employee Rating

Rick Fuentes was amazing and helped me service my wife's car quickly. Give that man a promotion! More

by HUGH LE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 05, 2025

Niello Volvo Cars Sacramento responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Niello Volvo Cars Sacramento to be a positive one. Please don't hesitate to reach out if you need anything else. Rob Pane Service Manager rpane@niello.com (916) 245-2231

December 01, 2025

Dealership Rating
Employee Rating

Rick Service agent always takes care of us by explaining all of our repairs. I would recommend them More

by amonfairey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 01, 2025

Niello Volvo Cars Sacramento responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Rob Pane Service Manager rpane@niello.com (916) 245-2231

November 12, 2025

Dealership Rating
Employee Rating

The service team provides excellent customer service, and is very knowledgeable. Quick, efficient, and very responsive. More

by GABOR.H.HERTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 12, 2025

Niello Volvo Cars Sacramento responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Rob Pane Service Manager rpane@niello.com (916) 245-2231

November 05, 2025

Dealership Rating
Employee Rating

Amazing service at Niello Volvo and Rick Fuentes is courteous and friendly! Give him a raise! More

by HUGH LE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 05, 2025

Niello Volvo Cars Sacramento responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Niello Volvo Cars Sacramento, we look forward to having you as a valued customer for many years to come! Rob Pane Service Manager rpane@niello.com (916) 245-2231

October 19, 2025

Dealership Rating
Employee Rating

Excellent service, excellent timeliness. .could not have hoped for a better experience..and hats off to the cleanliness factor of the service area. :) More

by RONITA11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Jeffery

Report | Print
Oct 19, 2025

Niello Volvo Cars Sacramento responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Rob Pane Service Manager rpane@niello.com (916) 245-2231

October 09, 2025

Dealership Rating
Employee Rating

I've worked with Walnut Creek Volvo and Santa Rosa, and your team surpasses all More

by EDMOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Pane, Shaun Dortch, Matthew Jeffery, Edgar Partida

Report | Print
Oct 09, 2025

Niello Volvo Cars Sacramento responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Niello Volvo Cars Sacramento, we look forward to having you as a valued customer for many years to come! Rob Pane Service Manager rpane@niello.com (916) 245-2231

1
2
3
4
...
22

Dealership Inventory (238 Vehicles)

new 2026 Volvo XC90 Plug-In Hybrid car, priced at $87,620
2026 Volvo XC90 Plug-In Hybrid
new
Onyx Black Metallic exterior
Automatic
All-wheel Drive
$87,620
View Details
used 2024 Volvo XC90 Recharge Plug-In Hybrid car, priced at $60,240
2024 Volvo XC90 Recharge Plug-In Hybrid
used
Crystal White Metallic exterior
Automatic
All-wheel Drive
$60,240
View Details
used 2025 Volvo XC90 Plug-In Hybrid car, priced at $63,881
2025 Volvo XC90 Plug-In Hybrid
used
Crystal White Metallic exterior
Automatic
All-wheel Drive
$63,881
View Details
used 2024 Chevrolet Equinox car, priced at $28,460
2024 Chevrolet Equinox
used
Sterling Gray Metallic exterior
Automatic
All-wheel Drive
$28,460
View Details
new 2026 Volvo XC40 car, priced at $50,260
2026 Volvo XC40
new
Crystal White exterior
Automatic
All-wheel Drive
$50,260
View Details
used 2023 Volvo C40 Recharge Pure Electric car, priced at $26,081
2023 Volvo C40 Recharge Pure Electric
used
Onyx Black Metallic exterior
Automatic
All-wheel Drive
$26,081
View Details
View All Inventory