I would like to see more Volvo service shops in the
Sacramento, Folsom, El Dorado, Rancho Cordova, Elk Grove areas. I do not like having only having one dealership to go to, The service department is g
Sacramento, Folsom, El Dorado, Rancho Cordova, Elk Grove areas. I do not like having only having one dealership to go to, The service department is great.
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by PHYLLISKNUTSEN
Verified Customer
Verified Customer
Jan 21, 2026 -
Niello Volvo Cars Sacramento responded
Thank you, Phyllis, for choosing our dealership! We're always happy to help in any way possible. Come back soon if there's anything else that our team can assist you with!
Rob Pane
Service Manager
rpane@niello.com
(916) 245-2231
Efficient fast and seamless.
Pleased, courteous.
The service rep was very helpful and knowledgeable , nice
Pleased, courteous.
The service rep was very helpful and knowledgeable , nice
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by paulsonja
Verified Customer
Verified Customer
Service Price Transparency
Jan 19, 2026 -
Niello Volvo Cars Sacramento responded
Thanks for sharing about your experience with Niello Volvo Cars Sacramento. We appreciate your business and hope to see you again soon!
Rob Pane
Service Manager
rpane@niello.com
(916) 245-2231
great service.
wish they would update GPS map as a service. nice area to wait.
wish they would update GPS map as a service. nice area to wait.
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by shermanj
Verified Customer
Verified Customer
Service Price Transparency
Dec 28, 2025 -
Niello Volvo Cars Sacramento responded
Thank you for choosing Niello Volvo Cars Sacramento, we look forward to having you as a valued customer for many years to come!
Rob Pane
Service Manager
rpane@niello.com
(916) 245-2231
I've been completely satisfied with Niello's service
since buying my car from them in 2018. This particular visit was not up to the usual standard. All personnel were very professional and accommodating
since buying my car from them in 2018. This particular visit was not up to the usual standard. All personnel were very professional and accommodating, but there were strange communication issues that made the experience less smooth. Given the premium cost for dealer service, I hope this was just an unfortunate one-off.
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by Lila Wallrich
Verified Customer
Verified Customer
Service Price Transparency
Dec 28, 2025 -
Niello Volvo Cars Sacramento responded
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.
Rob Pane
Service Manager
rpane@niello.com
(916) 245-2231
My service advisor, RIck Fuentes, was extremely
professional, friendly and knowledgeable of the issues with my car.
professional, friendly and knowledgeable of the issues with my car.
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by jeff.a.anderson
Verified Customer
Verified Customer
Service Price Transparency
Dec 08, 2025 -
Niello Volvo Cars Sacramento responded
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Niello Volvo Cars Sacramento, we look forward to having you as a valued customer for many years to come!
Rob Pane
Service Manager
rpane@niello.com
(916) 245-2231
Rick Fuentes was amazing and helped me service my wife's
car quickly. Give that man a promotion!
car quickly. Give that man a promotion!
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by HUGH LE
Verified Customer
Verified Customer
Service Price Transparency
Dec 05, 2025 -
Niello Volvo Cars Sacramento responded
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Niello Volvo Cars Sacramento to be a positive one. Please don't hesitate to reach out if you need anything else.
Rob Pane
Service Manager
rpane@niello.com
(916) 245-2231
Rick Service agent always takes care of us by explaining
all of our repairs. I would recommend them
all of our repairs. I would recommend them
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by amonfairey
Service Price Transparency
Dec 01, 2025 -
Niello Volvo Cars Sacramento responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Rob Pane
Service Manager
rpane@niello.com
(916) 245-2231
The service team provides excellent customer service, and
is very knowledgeable. Quick, efficient, and very responsive.
is very knowledgeable. Quick, efficient, and very responsive.
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by GABOR.H.HERTZ
Verified Customer
Verified Customer
Service Price Transparency
Nov 12, 2025 -
Niello Volvo Cars Sacramento responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Rob Pane
Service Manager
rpane@niello.com
(916) 245-2231
Amazing service at Niello Volvo and Rick Fuentes is
courteous and friendly! Give him a raise!
courteous and friendly! Give him a raise!
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by HUGH LE
Verified Customer
Verified Customer
Service Price Transparency
Nov 05, 2025 -
Niello Volvo Cars Sacramento responded
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Niello Volvo Cars Sacramento, we look forward to having you as a valued customer for many years to come!
Rob Pane
Service Manager
rpane@niello.com
(916) 245-2231
Excellent service, excellent timeliness.
.could not have hoped for a better experience..and hats off to the cleanliness factor of the service area. :)
.could not have hoped for a better experience..and hats off to the cleanliness factor of the service area. :)
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by RONITA11
Verified Customer
Verified Customer
Service Price Transparency
Oct 19, 2025 -
Niello Volvo Cars Sacramento responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Rob Pane
Service Manager
rpane@niello.com
(916) 245-2231
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