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Rick Fuentes
Rick Fuentes at Niello Volvo Cars Sacramento

Rick Fuentes | Page 2

Service Advisor

Niello Volvo Cars Sacramento

4609 Madison Avenue
Sacramento, CA 95841

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4.8
218 Reviews
4.8

218 Reviews

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218 Reviews of Rick Fuentes

April 07, 2026

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Employee Rating

I was able to order my new tires online and received a phone call to confirm and schedule. The experience bringing the car in for the tires and alignment and painless and met my expectations. The car wa More

by IRA ROTHMAN
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Recommend Dealer
Yes
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Apr 07, 2026

Niello Volvo Cars Sacramento responded

We’re pleased our online tire ordering and confirmation call provided a smooth way to book your Volvo’s tire and alignment service. Rick and our team are happy to hear your vehicle was finished on time as promised. Thank you for sharing your experience. Rob Pane Service Manager rpane@niello.com (916) 245-2231

March 25, 2026

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Great team of professionals, Sales, Service and Parts. Very knowledgeable, very professional with a welcoming attitude and lots of smiles. Obviously these folks enjoy their jobs and their employer. Alw More

by WYATTGPHOTOGRAPHY
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Recommend Dealer
Yes

Other Employees Tagged: TJ Upton, Taylor Howard, Rob Pane, Mark Carpenter, Jorgen Eiremo, Matthew Jeffery, Ken Elvis, Chris Vogel, Rajvir Randhawa

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Mar 25, 2026

Niello Volvo Cars Sacramento responded

It’s wonderful to hear our sales, service, and parts experts have delivered a welcoming, knowledgeable experience for the past ten years. Thank you for choosing us for service on your Volvo V60 Cross Country; Tj and the team appreciate your kind words. We look forward to many more visits ahead. Rob Pane Service Manager rpane@niello.com (916) 245-2231

March 19, 2026

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Service staff is always courteous, and efficient. Keeping you informed about the needs of your vehicle. More

by KFONTE0
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Recommend Dealer
Yes
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Mar 19, 2026

Niello Volvo Cars Sacramento responded

We’re delighted that Rick and our service staff were courteous and efficient while keeping you informed about your Volvo’s maintenance needs. Thank you for the 5 star rating and for trusting us with your vehicle. We look forward to assisting you again. Rob Pane Service Manager rpane@niello.com (916) 245-2231

March 13, 2026

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always a great experience at the dealership. .. love our volvo and the dealer so far..lol More

by DMASSEY2
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Recommend Dealer
Yes
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Mar 13, 2026

Niello Volvo Cars Sacramento responded

It’s fantastic to see a five-star rating for your Volvo V60 Cross Country service. We’re glad you’re loving your Volvo and that our team has made each visit enjoyable. We look forward to helping keep your vehicle running smoothly. Rob Pane Service Manager rpane@niello.com (916) 245-2231

February 24, 2026

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I went in to Niello Volvo to get a net key fob. I waited for it.The waiting area is nice and clean. More

by margiegutierrez1
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Recommend Dealer
Yes
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Feb 24, 2026

Niello Volvo Cars Sacramento responded

It’s great to hear the waiting area was comfortable while we prepared the key fob for your Volvo XC60. Thank you for the 5-star review and we look forward to assisting you again. Rob Pane Service Manager rpane@niello.com (916) 245-2231

February 17, 2026

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friendly professional service. .great explication of needs and repairs.. short wait times overall enjoyable experience.. More

by DMASSEY2
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Shaun Dortch, RJ Moore

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Feb 17, 2026

Niello Volvo Cars Sacramento responded

It’s wonderful to hear our team delivered friendly, professional service with clear explanations and a quick turnaround. Thank you for trusting us with your Volvo V60 Cross Country. We look forward to serving you again. Rob Pane Service Manager rpane@niello.com (916) 245-2231

February 16, 2026

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Niello takes very good care of my car. Everything is explained clearly and I’m kept informed of diagnostic results. I usually choose to wait while my car is in service because the waiting More

by susan.spink
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Workmanship
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Recommend Dealer
Yes
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Feb 16, 2026

Niello Volvo Cars Sacramento responded

Thank you for your kind review. We’re delighted that our clear explanations and updates kept you informed during your Volvo XC60 service and that the lounge amenities made your wait comfortable. We’ll share your remarks with Rick and the team. Rob Pane Service Manager rpane@niello.com (916) 245-2231

February 04, 2026

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Very helpful and friendly! Thanks Rick and Crew for taking good care of us and our Volvo. More

by limgaard
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Service Time
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Recommend Dealer
Yes
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Feb 04, 2026

Niello Volvo Cars Sacramento responded

So glad Rick and our crew could provide such helpful and friendly service to your Volvo XC90 Plug-In Hybrid. We appreciate you sharing your experience.

January 27, 2026

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Friendly service, great to work with. Happy to have my car serviced there. They make you feel welcome More

by MATTMANOLIS
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Workmanship
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Recommend Dealer
Yes
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Jan 27, 2026

Niello Volvo Cars Sacramento responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Volvo Cars Sacramento. Rob Pane Service Manager rpane@niello.com (916) 245-2231

January 21, 2026

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I would like to see more Volvo service shops in the Sacramento, Folsom, El Dorado, Rancho Cordova, Elk Grove areas. I do not like having only having one dealership to go to, The service department is g More

by PHYLLISKNUTSEN
Workmanship
Service Time
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Recommend Dealer
Yes
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Jan 21, 2026

Niello Volvo Cars Sacramento responded

Thank you, Phyllis, for choosing our dealership! We're always happy to help in any way possible. Come back soon if there's anything else that our team can assist you with! Rob Pane Service Manager rpane@niello.com (916) 245-2231

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