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Rick Fuentes
Rick Fuentes at Niello Volvo Cars Sacramento

Rick Fuentes | Page 2

Service Advisor

Niello Volvo Cars Sacramento

4609 Madison Avenue
Sacramento, CA 95841

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4.8
219 Reviews
4.8

219 Reviews

Write a Review

219 Reviews of Rick Fuentes

April 08, 2026

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Employee Rating

I give Niello Volvo Sacramento 10 out of 10 on my service. Friendly, quick, and everything I wanted. More

by OHHAPPYDAVIS721
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
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Apr 08, 2026

Niello Volvo Cars Sacramento responded

Thank you for the perfect rating and for trusting us with your Volvo XC90 service. We’re pleased to hear the experience was welcoming, timely, and met your expectations. Rob Pane Service Manager rpane@niello.com (916) 245-2231

April 07, 2026

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Employee Rating

I was able to order my new tires online and received a phone call to confirm and schedule. The experience bringing the car in for the tires and alignment and painless and met my expectations. The car wa More

by IRA ROTHMAN
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Service Time
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Recommend Dealer
Yes
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Apr 07, 2026

Niello Volvo Cars Sacramento responded

We’re pleased our online tire ordering and confirmation call provided a smooth way to book your Volvo’s tire and alignment service. Rick and our team are happy to hear your vehicle was finished on time as promised. Thank you for sharing your experience. Rob Pane Service Manager rpane@niello.com (916) 245-2231

March 25, 2026

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Employee Rating

Great team of professionals, Sales, Service and Parts. Very knowledgeable, very professional with a welcoming attitude and lots of smiles. Obviously these folks enjoy their jobs and their employer. Alw More

by WYATTGPHOTOGRAPHY
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: TJ Upton, Taylor Howard, Rob Pane, Mark Carpenter, Jorgen Eiremo, Matthew Jeffery, Ken Elvis, Chris Vogel, Rajvir Randhawa

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Mar 25, 2026

Niello Volvo Cars Sacramento responded

It’s wonderful to hear our sales, service, and parts experts have delivered a welcoming, knowledgeable experience for the past ten years. Thank you for choosing us for service on your Volvo V60 Cross Country; Tj and the team appreciate your kind words. We look forward to many more visits ahead. Rob Pane Service Manager rpane@niello.com (916) 245-2231

March 19, 2026

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Service staff is always courteous, and efficient. Keeping you informed about the needs of your vehicle. More

by KFONTE0
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Mar 19, 2026

Niello Volvo Cars Sacramento responded

We’re delighted that Rick and our service staff were courteous and efficient while keeping you informed about your Volvo’s maintenance needs. Thank you for the 5 star rating and for trusting us with your vehicle. We look forward to assisting you again. Rob Pane Service Manager rpane@niello.com (916) 245-2231

March 13, 2026

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always a great experience at the dealership. .. love our volvo and the dealer so far..lol More

by DMASSEY2
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Workmanship
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Recommend Dealer
Yes
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Mar 13, 2026

Niello Volvo Cars Sacramento responded

It’s fantastic to see a five-star rating for your Volvo V60 Cross Country service. We’re glad you’re loving your Volvo and that our team has made each visit enjoyable. We look forward to helping keep your vehicle running smoothly. Rob Pane Service Manager rpane@niello.com (916) 245-2231

February 24, 2026

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Employee Rating

I went in to Niello Volvo to get a net key fob. I waited for it.The waiting area is nice and clean. More

by margiegutierrez1
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Recommend Dealer
Yes
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Feb 24, 2026

Niello Volvo Cars Sacramento responded

It’s great to hear the waiting area was comfortable while we prepared the key fob for your Volvo XC60. Thank you for the 5-star review and we look forward to assisting you again. Rob Pane Service Manager rpane@niello.com (916) 245-2231

February 17, 2026

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Employee Rating

friendly professional service. .great explication of needs and repairs.. short wait times overall enjoyable experience.. More

by DMASSEY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shaun Dortch, RJ Moore

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Feb 17, 2026

Niello Volvo Cars Sacramento responded

It’s wonderful to hear our team delivered friendly, professional service with clear explanations and a quick turnaround. Thank you for trusting us with your Volvo V60 Cross Country. We look forward to serving you again. Rob Pane Service Manager rpane@niello.com (916) 245-2231

February 16, 2026

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Employee Rating

Niello takes very good care of my car. Everything is explained clearly and I’m kept informed of diagnostic results. I usually choose to wait while my car is in service because the waiting More

by susan.spink
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Print
Feb 16, 2026

Niello Volvo Cars Sacramento responded

Thank you for your kind review. We’re delighted that our clear explanations and updates kept you informed during your Volvo XC60 service and that the lounge amenities made your wait comfortable. We’ll share your remarks with Rick and the team. Rob Pane Service Manager rpane@niello.com (916) 245-2231

February 04, 2026

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Employee Rating

Very helpful and friendly! Thanks Rick and Crew for taking good care of us and our Volvo. More

by limgaard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 04, 2026

Niello Volvo Cars Sacramento responded

So glad Rick and our crew could provide such helpful and friendly service to your Volvo XC90 Plug-In Hybrid. We appreciate you sharing your experience.

January 27, 2026

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Employee Rating

Friendly service, great to work with. Happy to have my car serviced there. They make you feel welcome More

by MATTMANOLIS
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Print
Jan 27, 2026

Niello Volvo Cars Sacramento responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Volvo Cars Sacramento. Rob Pane Service Manager rpane@niello.com (916) 245-2231

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