Rick Gadway

The only positive interactions I’ve had were with Luke, who treated me with respect and professionalism, and with the bald manager in the glass office (unfortunately I don’t know his name), who also knew h who treated me with respect and professionalism, and with the bald manager in the glass office (unfortunately I don’t know his name), who also knew how to speak to customers appropriately. Luke will always be the to go to person. He’s nice, respectful, great customer service . Friendly. Thank you Luke for your kind service. But, My most recent experience with Anthony was the worst. He was dismissive, disrespectful, and spoke to me in a manner that I found both rude and racially offensive. That kind of treatment is unacceptable, and it has left me feeling that I’ve learned my lesson about trusting this location. More

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I buy or lease all of my cars from Herb Chambers. They are easy to deal with and offer fair pricing. They came out to the house for a software upgrade to the vehicle at no cost. It was very convenien They are easy to deal with and offer fair pricing. They came out to the house for a software upgrade to the vehicle at no cost. It was very convenient. More

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Excellent service department good work and good prices been going there for some time will be again been going there for some time will be again More

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Always a good experience. Courteous and communicative, very knowledgeable. Best Ford service around. Highly recommend. Courteous and communicative, very knowledgeable. Best Ford service around. Highly recommend. More

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I never shop anywhere for new cars or trucks other than the Herb Chambers organizations. The Herb Chambers Ford in Westborough MA is well managed, great Staff in both Sales and Service. No xx - just honest the Herb Chambers organizations. The Herb Chambers Ford in Westborough MA is well managed, great Staff in both Sales and Service. No xx - just honesty and great support. More

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The communication with the service department was wonderful. They let me know that I needed a battery and replaced it. wonderful. They let me know that I needed a battery and replaced it. More

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Had issue with sunroof weather strip and was fixed by service manager Anthony in a matter of minutes. service manager Anthony in a matter of minutes. More

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I have always been very happy with the service that, Rick Gadway and his front-end team of, Anthony, Nick, Luke and Brendan have provided at Herb Chambers Ford of Westboro. They have taken very good care of Gadway and his front-end team of, Anthony, Nick, Luke and Brendan have provided at Herb Chambers Ford of Westboro. They have taken very good care of me and my two Explorers with outstanding customer service over the past five years. Their technicians are top notch and do excellent work. They all have gone above and beyond to make sure I’m a satisfied customer. I’m extremely satisfied, and grateful. I can’t thank Rick and his team enough for all they’ve done for me. In one word, fantastic! I would also like to give a big shout out to Herb’s Sales Associate, Freddy Daher. He was nothing short of amazing in the lengths he went to in making sure my car buying experience was the best it could be. He too went above and beyond and took great care in making sure that I was completely satisfied and happy. I definitely would be remiss if I did not give Freddy his well-deserved accolades. Great job Freddy! I always highly recommend Herb Chambers Ford of Westboro to family and friends, and anyone who want a great car buying experience, followed up with the best service department around. Kudos all around! Thank you all very much! Dan Weaver More

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Very good customer service and a nice atmosphere. Everyone was professional and service was fast Everyone was professional and service was fast More

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I have always had great service from this dealership. Everyone has been friendly and professional and willing to work with me. Everyone has been friendly and professional and willing to work with me. More

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