Rick Gadway
Rick Gadway at Herb Chambers Ford of Westborough

Rick Gadway | Page 12

Service Manager

Herb Chambers Ford of Westborough

310 Turnpike Rd, Rte. 9
Westborough, MA 01581

5.0
205 Reviews
5.0

205 Reviews

Write a Review

205 Reviews of Rick Gadway

May 31, 2022

Dealership Rating
Employee Rating

My two last visits were a disaster. The brake job that was scheduled for 1 took 4 days No communication. Was not told anything. The other visit was similar Will think long and hard More

by gnelson1941
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jun 06, 2022

Herb Chambers Ford of Westborough responded

Hello - thank you for sharing your recent experience. We're sorry to learn that your experience was not up to our standard, and would like the opportunity to discuss this with you further. Thanks, Miguel Silva - General Manager - msilva@herbchambers.com

May 15, 2022

Dealership Rating
Employee Rating

They provided upfront pricing and timely service. Described solutions to a couple other issues and ordered parts. More

by M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tobin

May 17, 2022

Herb Chambers Ford of Westborough responded

Thank you for your excellent review! We appreciate your business and look forward to helping you out in the future! -Herb Chambers Ford of Westborough

April 28, 2022

Dealership Rating
Employee Rating

Rick and the entire crew were top notch. From the initial phone call to the moment I was giving back my vehicle they were truly a 5 Star service center. They were extremely helpful, professi More

by Nick
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: The entire service department!

Apr 28, 2022

Herb Chambers Ford of Westborough responded

Rick and the team are glad your experiences at Herb Chambers Ford of Westborough have been so positive, Nick! Thank you for trusting us with your 2022 F-250! We hope to see you again!

April 13, 2022

Dealership Rating
Employee Rating

I been going there forever they’re great to deal with! They help you & the service is great!! More

by Rlendall27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Courtney Blasco

Apr 13, 2022

Herb Chambers Ford of Westborough responded

Thank you for sharing your experience working with our team at Herb Chambers Ford of Westborough! See you next time!

April 12, 2022

Dealership Rating
Employee Rating

The service department is very well run. The staff is friendly and helpful. The repair was done properly and quickly. More

by Johnebrown58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tobin 5 stars helped meby bringing the car to the door and aiding me into car.

Apr 13, 2022

Herb Chambers Ford of Westborough responded

We're so glad to hear you enjoy visiting us for your routine maintenance, John! Thank you for being a Herb Chambers Ford of Westborough customer!

April 12, 2022

Dealership Rating
Employee Rating

Very helpful and professional. I would recommend to friends and family for sure . I’m a repeat customer. More

by Jcall77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 13, 2022

Herb Chambers Ford of Westborough responded

Thank you for trusting the Herb Chambers Ford of Westborough team with your loyal business! We appreciate you recommending us to your friends & family and look forward to your next visit!

April 10, 2022

Dealership Rating
Employee Rating

Great sales team! Very courteous! No pressure! My third truck bought there and from Marie. More

by Joe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 12, 2022

Herb Chambers Ford of Westborough responded

Thank you for trusting Marie & the Herb Chambers Ford of Westborough team with your loyal business, Joe! We're grateful for your support and hope you enjoy your new truck!

March 27, 2022

Dealership Rating
Employee Rating

Great service and always turn services around in a timely manner. Staff is friendly and helpful. More

by asmitty10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 29, 2022

Herb Chambers Ford of Westborough responded

Thank you for trusting Herb Chambers Ford of Westborough with your service needs! We look forward to your next visit!

March 11, 2022

Dealership Rating
Employee Rating

Great place. Service department is numbers one!! They were very accommodating and provided a loaner to make life easier. Great job. More

by paulmcgillvray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Courtney Blasco

Mar 11, 2022

Herb Chambers Ford of Westborough responded

Thank you for trusting the Herb Chambers Ford of Westborough team with your service needs! We appreciate your review and look forward to your next visit!

February 19, 2022

Dealership Rating
Employee Rating

Excellent reception. Tony from service depot was very professional - quick and to the point. Fair prices for the work. More

by ZackQuinn6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony

Feb 22, 2022

Herb Chambers Ford of Westborough responded

Thank you for your review, Zack! We're so happy that Tony earned your 5-stars! See you next time at Herb Chambers Ford of Westborough!

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