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Rick Gadway
Rick Gadway at Herb Chambers Ford of Westborough

Rick Gadway

Service Manager

Herb Chambers Ford of Westborough

310 Turnpike Rd, Rte. 9
Westborough, MA 01581

4.9
189 Reviews
4.9

189 Reviews

Write a Review

189 Reviews of Rick Gadway

May 23, 2025

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Employee Rating

The two repairs I had asked to be completed were done and the quality of the work was excellent! More

by Mdt
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Courtney Blasco , Brandon Santos

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May 23, 2025

Herb Chambers Ford of Westborough responded

We're so thankful to have you as our customer! Thank you so much for saying such kind things about our team! - Herb Chambers Ford of Westborough

May 09, 2025

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Every time I go there I never have a problem, everyone is kind and I will continue to service my car there More

by vinnyd74
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony, and Luke are awesome

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May 12, 2025

Herb Chambers Ford of Westborough responded

Vinny, we're delighted to hear that you consistently have a positive experience at Herb Chambers Ford of Westborough. Thank you for your continued trust in us!

May 08, 2025

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The service representative was courteous and informative. The service took less time than was estimated. More

by Reloftus
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Blasco

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May 08, 2025

Herb Chambers Ford of Westborough responded

We're delighted to hear that your experience at Herb Chambers Ford of Westborough was both efficient and pleasant. Thank you for sharing this feedback!

May 03, 2025

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Great service always very clear on what needs to be done. Videos are a nice touch. More

by shinyguy44
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Recommend Dealer
Yes
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May 05, 2025

Herb Chambers Ford of Westborough responded

Hi Shiny! Thank you for leaving us this five-star review and for your kind words about our service team at Herb Chambers Ford of Westborough! We'll see you next time!

May 03, 2025

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Luke take really great care of us. He make sure our van is all always on the road and is amazing to work with. More

by Akhan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Blasco , Luke

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May 05, 2025

Herb Chambers Ford of Westborough responded

Akhan, we're delighted to hear that Luke has been taking such great care of you and your van at Herb Chambers Ford of Westborough. Thanks for sharing your experience with us!

March 31, 2025

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Brandon was excellent, answered all of my questions and was extremely welcoming. He even took the time to give me a tutorial on the operation of the coffee machine. This was my first visit and this will b More

by tamick0646Thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Blasco , Brandon in the service department

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Apr 01, 2025

Herb Chambers Ford of Westborough responded

Thomas, we're delighted to hear that Brandon made such a positive impression during your first visit to Herb Chambers Ford of Westborough! Thanks for giving us the opportunity to earn your business - we look forward to seeing you next time!

March 26, 2025

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Employee Rating

Great service experience. Lucas was great as a service advisor.?Would return for service again More

by Freehnow
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Blasco

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Mar 27, 2025

Herb Chambers Ford of Westborough responded

We're glad Lucas provided a great service experience at Herb Chambers Ford of Westborough. We look forward to seeing you again! Safe travels!

February 22, 2025

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Prompt service done on my time frame polite staff reasonable price. Car was returned clean and on time More

by asci.jamesp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Blasco , Nick Stukonis

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Feb 24, 2025

Herb Chambers Ford of Westborough responded

We're delighted to hear that you had a positive experience with our team at Herb Chambers Ford of Westborough! It's great to know the service was prompt and met your expectations. Thank you for choosing us, and we look forward to serving you again!

February 11, 2025

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Brandon was very nice and accommodating ! Always a pleasure having Ford Westborough service my car More

by deborahbasile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Blasco , Brandon

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Feb 12, 2025

Herb Chambers Ford of Westborough responded

Hi Deborah, we're glad to hear Brandon provided great service and thrilled to know you always have a pleasant experience with Herb Chambers Ford of Westborough. We look forward to serving you again! Safe travels!

February 07, 2025

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Great service department. Very flexible in getting service times quickly, and wonderful followup & general knowledge and courtesy More

by Damien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Blasco , Luke Malloy

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Feb 08, 2025

Herb Chambers Ford of Westborough responded

Hi Damien! We're delighted to hear that our service department at Herb Chambers Ford of Westborough met your expectations with flexibility and courtesy. Thank you for the positive feedback!

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