Rick Gadway
Rick Gadway at Herb Chambers Ford of Westborough

Rick Gadway

Service Manager

Herb Chambers Ford of Westborough

310 Turnpike Rd, Rte. 9
Westborough, MA 01581

4.9
194 Reviews
4.9

194 Reviews

Write a Review

194 Reviews of Rick Gadway

August 08, 2025

Dealership Rating
Employee Rating

The communication with the service department was wonderful. They let me know that I needed a battery and replaced it. More

by Memaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Blasco

Aug 11, 2025

Herb Chambers Ford of Westborough responded

Thank you for highlighting the team’s excellent communication and professionalism, Memaw! We’re happy you could count on us at Herb Chambers Ford of Westborough Service Center. See you next time!

July 18, 2025

Dealership Rating
Employee Rating

Had issue with sunroof weather strip and was fixed by service manager Anthony in a matter of minutes. More

by cklu3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Scannell , Anthony

Jul 18, 2025

Herb Chambers Ford of Westborough responded

We are delighted that Anthony took such great care of you! Thank you for choosing Herb Chambers Ford of Westborough and for sharing your support. Safe travels ahead!

June 18, 2025

Dealership Rating
Employee Rating

I have always been very happy with the service that, Rick Gadway and his front-end team of, Anthony, Nick, Luke and Brendan have provided at Herb Chambers Ford of Westboro. They have taken very good care of More

by dweaver 17 Explorer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Freddy Daher

Jun 18, 2025

Herb Chambers Ford of Westborough responded

Hi Weaver! Thank you for sharing such a detailed and positive review! We're delighted to hear that Rick, Freddy, Anthony, Nick, Luke, Brendan, and the entire team at Herb Chambers Ford of Westborough have consistently provided exceptional service over the years. Your recommendation means a lot to us, and we're grateful for your continued trust in our dealership. Looking forward to serving you again soon!

May 29, 2025

Dealership Rating
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Very good customer service and a nice atmosphere. Everyone was professional and service was fast More

by jmmarks14
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
May 29, 2025

Herb Chambers Ford of Westborough responded

Thanks for the stellar rating! We're glad you had a great experience! - Herb Chambers Ford of Westborough

May 29, 2025

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Employee Rating

I have always had great service from this dealership. Everyone has been friendly and professional and willing to work with me. More

by Jimmy S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 29, 2025

Herb Chambers Ford of Westborough responded

Jimmy, we're delighted to hear that you've consistently received great service from our team at Herb Chambers Ford of Westborough. Thank you for your kind words and continued support!

May 23, 2025

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Employee Rating

The two repairs I had asked to be completed were done and the quality of the work was excellent! More

by Mdt
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Blasco , Brandon Santos

May 23, 2025

Herb Chambers Ford of Westborough responded

We're so thankful to have you as our customer! Thank you so much for saying such kind things about our team! - Herb Chambers Ford of Westborough

May 09, 2025

Dealership Rating
Employee Rating

Every time I go there I never have a problem, everyone is kind and I will continue to service my car there More

by vinnyd74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony, and Luke are awesome

May 12, 2025

Herb Chambers Ford of Westborough responded

Vinny, we're delighted to hear that you consistently have a positive experience at Herb Chambers Ford of Westborough. Thank you for your continued trust in us!

May 08, 2025

Dealership Rating
Employee Rating

The service representative was courteous and informative. The service took less time than was estimated. More

by Reloftus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Blasco

May 08, 2025

Herb Chambers Ford of Westborough responded

We're delighted to hear that your experience at Herb Chambers Ford of Westborough was both efficient and pleasant. Thank you for sharing this feedback!

May 03, 2025

Dealership Rating
Employee Rating

Great service always very clear on what needs to be done. Videos are a nice touch. More

by shinyguy44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 05, 2025

Herb Chambers Ford of Westborough responded

Hi Shiny! Thank you for leaving us this five-star review and for your kind words about our service team at Herb Chambers Ford of Westborough! We'll see you next time!

May 03, 2025

Dealership Rating
Employee Rating

Luke take really great care of us. He make sure our van is all always on the road and is amazing to work with. More

by Akhan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Blasco , Luke

May 05, 2025

Herb Chambers Ford of Westborough responded

Akhan, we're delighted to hear that Luke has been taking such great care of you and your van at Herb Chambers Ford of Westborough. Thanks for sharing your experience with us!

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