Rick Gadway
Rick Gadway at Herb Chambers Ford of Westborough

Rick Gadway | Page 7

Service Manager

Herb Chambers Ford of Westborough

310 Turnpike Rd, Rte. 9
Westborough, MA 01581

5.0
205 Reviews
5.0

205 Reviews

Write a Review

205 Reviews of Rick Gadway

November 09, 2023

Dealership Rating
Employee Rating

Not helpful at all after purchase. Had a truck purchased from them that had a leak somewhere in the cab, getting soaking wet, they told me they would contact me with help. After not he More

by kurttb
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Nov 30, 2023

Herb Chambers Ford of Westborough responded

Thank you for the review. I'm sorry for any inconvenience caused by these circumstances. Please feel free to contact me directly if you'd like to discuss the situation further. Respectfully, Miguel Silva - General Manager - msilva@herbchambers.com

October 25, 2023

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Great service and very helpful and kind staff. Been a customer for many years and the service is consistently good. More

by yellowcar25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Blasco

Oct 25, 2023

Herb Chambers Ford of Westborough responded

We're glad to know you've consistently had great service experiences with us at Herb Chambers Ford of Westborough. We appreciate your loyalty and look forward to serving you for many more years! Safe travels!

October 20, 2023

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They were prompt, easy to deal with, very good communication, no snags or issues to deal with. More

by mrp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Blasco , Russell

Oct 23, 2023

Herb Chambers Ford of Westborough responded

Thank you for sharing your experience! We appreciate you visiting us here at Herb Chambers Ford of Westborough and hope we can be of service again in the future!

September 25, 2023

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Employee Rating

Had my truck serviced today The service was quick and efficient and my vehicle was even cleaner after the service More

by Rochey763
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Sep 26, 2023

Herb Chambers Ford of Westborough responded

Hi Rochey! We're glad to know you had a quick and efficient service experience at Herb Chambers Ford of Westborough! It's great that your truck left even cleaner than when it arrived. Thanks for the feedback!

September 12, 2023

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Had my car there for recall work,left it Sunday night got a call at 10:20 Monday morning car was done and ready very happy More

by mkennedy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 13, 2023

Herb Chambers Ford of Westborough responded

Mkennedy, we're glad to know your recall work was completed promptly at Herb Chambers Ford of Westborough. Thanks for trusting us with your vehicle!

August 18, 2023

Dealership Rating
Employee Rating

I went into the dealership and showed them what my problem was and they were more than happy to deal with it and take care of the problem. They jumped right on it and within 24 hours. I had my truck b More

by Bill
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Luke

Aug 18, 2023

Herb Chambers Ford of Westborough responded

Hi Bill, we're glad to know our team at Herb Chambers Ford of Westborough was able to quickly address your issue and get you back on the road. Thanks for trusting us with your truck! Have a great day!

July 22, 2023

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They did everything on time as agreed n n n n n n n n More

by Richard
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Anthony 5 star

Jul 25, 2023

Herb Chambers Ford of Westborough responded

Thank you for your kind five-star rating, Richard! We'll see you next time! - Herb Chambers Ford of Westborough

July 01, 2023

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Employee Rating

Exceptional dealership. Great associates who are knowledgeable and helpful. Also excellent work and communication on status. More

by clander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Blasco , Luke was great!

Jul 03, 2023

Herb Chambers Ford of Westborough responded

Thank you for the fantastic feedback about our Herb Chambers Ford of Westborough team! We appreciate your business and look forward to serving you again in the future. Take care!

Jul 03, 2023

clander responded

Lucky to work with you!

July 01, 2023

Dealership Rating
Employee Rating

Prompt service, Thought I needed a new battery, however, not the case. Very happy with the service. More

by patfandave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Blasco

Jul 03, 2023

Herb Chambers Ford of Westborough responded

Thank you for the kind review! It means a lot to hear that you're satisfied with the service provided by our team and we hope to see you again next time here at Herb Chambers Ford of Westborough!

June 22, 2023

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Employee Rating

Outstanding! !!! Their friendly staff is reliable and highly communicative. The work they do is well done. Most of all, we feel like a vlaued customer every tim More

by Flyingpig
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Anthony in service does an incredible job keeping us informed and doing reliable work every single time.

Jun 23, 2023

Herb Chambers Ford of Westborough responded

We're so glad to hear that you had an outstanding experience with our friendly staff at Herb Chambers Ford of Westborough! Thank you for taking the time to leave us a great review. We appreciate your business and look forward to serving you again in the future!

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