Rick Gadway
Rick Gadway at Herb Chambers Ford of Westborough

Rick Gadway | Page 8

Service Manager

Herb Chambers Ford of Westborough

310 Turnpike Rd, Rte. 9
Westborough, MA 01581

5.0
205 Reviews
5.0

205 Reviews

Write a Review

205 Reviews of Rick Gadway

May 31, 2023

Dealership Rating
Employee Rating

Very good customer service Chad was great taking my vehicle in and Rick service manager was very thought and caring to Me as the customer, very friendly and helpful. Nice job. More

by geno01760
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 02, 2023

Herb Chambers Ford of Westborough responded

We're so glad to hear that Chad and Rick provided you with great customer service during your visit here at Herb Chambers Ford of Westborough! Thank you for your review and please don't hesitate to reach out if we can be of assistance again in the future!

May 31, 2023

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The reason why I go to Herb Chambers to service my vehicle is because I trust this Ford dealer. More

by Rick C.
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Paul Scannell , Luke

Jun 02, 2023

Herb Chambers Ford of Westborough responded

Thank you for your confidence in the Herb Chambers Ford of Westborough team, Rick! We're grateful for your support and look forward to your next visit!

May 25, 2023

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The work is timely thorough and fairly priced. The staff is courteous and helpful. Easy on-line appointment was made. Very pleased More

by Todd Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 26, 2023

Herb Chambers Ford of Westborough responded

Thank you for sharing your review, Todd! Anthony and the rest of our team look forward to seeing you next time at Herb Chambers Ford of Westborough!

May 23, 2023

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Dealer is fantastic never any issues getting through to talk with a person. Service is excellent as well More

by allnbnn
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Miguel Silva, Jay Gonzales , Anthony from service outstanding

May 24, 2023

Herb Chambers Ford of Westborough responded

We're so pleased to hear that you've had a great experience at Herb Chambers Ford of Westborough! Our team is dedicated to providing excellent service, and it's wonderful to know that we're meeting your expectations. Thank you for taking the time to share your feedback!

May 17, 2023

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By far the best dealership around! Miguel Silva is great to deal with as well as his staff. Service team is great!!! Even the runner is great!!! I like dealing with honest people and More

by Palves9814
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel Silva

May 19, 2023

Herb Chambers Ford of Westborough responded

Our team strives to be honest and provide great service to customers like you and we're glad we succeeded. We'll make sure Miguel and the team get the recognition they deserve for providing such an exceptional experience. Have a wonderful day! Thank you! - Herb Chambers Ford of Westborough

May 11, 2023

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Chad and the service dept was extremely professional,,, made our experience relaxing..we came from Cape Cod to have our vehicle serviced. And will continue to do so .. More

by scottnelson395
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Courtney Blasco , Chad

May 15, 2023

Herb Chambers Ford of Westborough responded

Scott, thank you so much for making the trip from Cape Cod to come work with our Herb Chambers Ford of Westborough team! We appreciate your support and look forward to seeing you again next time. Take care!

May 04, 2023

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Employee Rating

I cannot stress enough the efficiency, professionalism and absolute automotive proficiency that the Herb Chambers Ford of Westborough service department has in their hands. This dealership has been awarde More

by John James
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Capece

May 05, 2023

Herb Chambers Ford of Westborough responded

We are thrilled to know that you had a great experience, John! Your recognition for the work done by your Service Advisor Anthony means everything to us. We're proud to be part of the top 10% of Ford dealers in the country for our impeccable automotive proficiency, and we're delighted it made an impression on you. Thank you for choosing Herb Chambers Ford of Westborough.

April 19, 2023

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Herb Chambers Ford of Westborough, MA has been amazing with my vehicle. All of their Service advisors are pleasant and helpful. I worked with Anthony and he went above and beyond to make sure my vehicle w More

by jeliseh.16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony, Luke, and Chad

Apr 20, 2023

Herb Chambers Ford of Westborough responded

It's our privilege to serve you! Thanks for trusting Anthony & the Herb Chambers Ford of Westborough team with your vehicle. We hope we can be of assistance again in the future!

April 15, 2023

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Employee Rating

They picked up my vehicle from work and also dropped it off. A very nice experience would recommend! More

by roxanamh916
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 17, 2023

Herb Chambers Ford of Westborough responded

Thank you for taking the time to leave us a five-star review! We are happy that we could make your service appointment convenient for you! We appreciate your recommendation and look forward to your next appointment! - Herb Chambers Ford of Westborough

April 05, 2023

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Employee Rating

There are not enough superlatives in the dictionary to describe how pleased I am each and every time I have my Ford Explorer serviced at Herb Chambers Ford of Westboro. From the Service Mgr Rick and his More

by dweaver 17 Explorer
Recommend Dealer
Yes
Apr 07, 2023

Herb Chambers Ford of Westborough responded

Thank you for taking the time to share this kind review, Daniel! We're happy to hear Rick, Tony & the rest of the crew continue to provide you with top-notch service and we look forward to seeing you at your next visit. Take care and thanks again, from all of us here at Herb Chambers Ford of Westborough!

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