Rick Gilbert | Page 5

What a wonderful experience My husband and I just bought a new F150 at Metro Ford and their team is seriously great. Everyone was so nice and helpful. We couldn't have asked for My husband and I just bought a new F150 at Metro Ford and their team is seriously great. Everyone was so nice and helpful. We couldn't have asked for a better experience. They gave us time to think about our purchase and were delightful to work with through the buying process. We made our appointment with George, the internet manager, who was very helpful over the phone. We then met Michael, who was so patient and informative as he showed us our options. Later, sealed the deal with Rick, who was amazing with helping us make an thoroughly thought out decision. They've certainly made return customers out of this family. Two thumbs up! More

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Absolutely awsome. Mike was by far the best salesman I've ever worked with. He gave me 110% of his attention and helped make a miracle happen. Rick was also the best and Mike was by far the best salesman I've ever worked with. He gave me 110% of his attention and helped make a miracle happen. Rick was also the best and most patient finance professional in the business. Overall, metro ford was willing and able to work with me when no one else would. Thank you guys for everything. More

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Awesome Paul McKittrick was very professional and very attentive to my needs as far as buying a new truck, I have been to several different dealerships and Paul McKittrick was very professional and very attentive to my needs as far as buying a new truck, I have been to several different dealerships and Paul by far was the best salesman I encountered. best experience I've had in buying a new vehicle no question. More

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New Vehicle Purchase My experience at Metro Ford has been very positive. Everyone I have worked with has been knowledgeable and professional. They have all made sincere ef My experience at Metro Ford has been very positive. Everyone I have worked with has been knowledgeable and professional. They have all made sincere effort to ensure my satisfaction. My salesperson, Jamison, was excellent. He was very helpful, kind, diligent and patient. I would recommend him highly. More

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Refreshing after previous experiences with dealerships Going in a car dealership hasn't always been a great experience. I go in thinking that I am going to get talked into a vehicle and payment that I am u Going in a car dealership hasn't always been a great experience. I go in thinking that I am going to get talked into a vehicle and payment that I am uncomfortable with. Typically it feels like they get the good deal instead of me. I looked at a different ford dealership in the KC area and had a not so great experience so I was hesitant to try Metro Ford. My experience at Metro Ford was quite opposite of other dealership experiences. I got the Mustang that I wanted from Garett who is extremely knowledgeable about Mustangs and isn't a typical pushy sales person which is a great change. George made sure I got the car that I wanted even if he had to go get it and was extremely responsive. Rick was very friendly and went the extra mile too. As long as their service department is as good as their sales experience, they probably have a lifelong customer here and I will recommend them. Drive past the other Ford dealerships and go to this one. Glad I did. Good job! More

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Surprised I walked out with a new Explorer We walked in just to see what they had available definitely not planning to buy. We weren't sure what we wanted on it and I'm blown away they had a ( We walked in just to see what they had available definitely not planning to buy. We weren't sure what we wanted on it and I'm blown away they had a ( I want that car , I want to buy that car ) the salesman Garett was so knowledgeable and I am in shock we bought that explorer but it had so much on it and we decided this was what we wanted and we bought it . The car we had to trade , they shared with us what it was worth and then we discussed that if I sold it outright I could get x amount so I was leaning toward walking out and Rick asked me what I wanted for mine and I picked a reasonable number and they said we had a deal so I feel it was equitable. More

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Great Job Metro Garrett Gibson did an excellent job in finding exactly what I wanted . He followed through at every turn from beginning to end and you knew he was tru Garrett Gibson did an excellent job in finding exactly what I wanted . He followed through at every turn from beginning to end and you knew he was truly interested in my satisfaction. Great new Mustang at a great price. Thank you for your excellent service Garett!! More

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Great Experience Every Time I love Metro Ford and their customer service so much that I have referred several family members here already. Jamison is my favorite. He always takes I love Metro Ford and their customer service so much that I have referred several family members here already. Jamison is my favorite. He always takes care of me when I'm there. Rick is super kind and professional. I love how everyone welcomes you at Metro Ford not just the person at the front desk. Great experience all around. More

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Good guys and a good place Garett, Rick, and Jason always make me feel like a celebrity when I go to Metro Ford. They worked with me to get my new car (that I am in love with, 2 Garett, Rick, and Jason always make me feel like a celebrity when I go to Metro Ford. They worked with me to get my new car (that I am in love with, 2016 Ford Focus Hatchback). Garett was so thorough and explained all features inside and outside my new car. They also took my trade in before i cleaned it, and didnt make me feel bad about how dirty it was! I think they deserve a bottle of wine :) More

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Great place to buy a vehicle. My wife and I went to another dealership to search for a new car. The (Jeep dealer) guy there pointed to the lot of new cars and told us to look aroun My wife and I went to another dealership to search for a new car. The (Jeep dealer) guy there pointed to the lot of new cars and told us to look around. He then said if we find something to let him know. He promptly went back inside to the showroom. Needless to say we left, never to return. We then went to Metro Ford where we previously bought my F-150 a few years earlier. My wife found the car she wanted and George was a tremendous help. We should have started there first. First class service and just a great buying experience. Thanks to George and all the crew. More

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