Rick Gilbert | Page 4

Stood by their word! I walked in with a not so hot credit score. with a specific car and number in mind. they worked with me in every way possible to make my dream come tr I walked in with a not so hot credit score. with a specific car and number in mind. they worked with me in every way possible to make my dream come true. I went for a car that I honestly felt might be out of my reach but the guys at Metro Ford said it was no problem. They spent a lot of time looking for the right lender to get me fixed up. When I went to take delivery of the car there was a small scratch on the door they immediately pulled it back into the shop and buffed everything to perfection. I would recommend them to anyone else looking for a new Ford. My only complaint would be the paint protection I added to the car I still see lots of minor swirls in the paint in some areas and I wasn't given any instructions on what kind of special care if any was necessary. Other than that the car is amazing.(18 Focus ST) The people were amazing and I will absolutely go back when it is time for the wife to get a new ride!! More

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Our visit to Mugs Up! We purchased a new Explorer from Craig Hill. He went above and beyond to make sure our experience was a good one. The entire staff were great. Thank We purchased a new Explorer from Craig Hill. He went above and beyond to make sure our experience was a good one. The entire staff were great. Thank you again. I love my new Explorer! More

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Amazing customer service I traded my 2015 Fusion in for a 2016 Explorer and had the most amazing experience. They made the process simple and hassle free while making sure I I traded my 2015 Fusion in for a 2016 Explorer and had the most amazing experience. They made the process simple and hassle free while making sure I was completely satisfied with my purchase. I would highly recommend Metro Ford to anyone who is looking to buy or trade. Jamison was extremely knowledgeable and super fun to work with. I am beyond happy with the entire experience and in love with the Explorer! More

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we have bought 6 cars at Metro Ford Shopping for a car at Metro Ford is a so nice, no pressure salespeople. All team players and the entire staff is awesome to work with. That is why w Shopping for a car at Metro Ford is a so nice, no pressure salespeople. All team players and the entire staff is awesome to work with. That is why we continue to buy vehicles from Metro Ford. Top notch salesman Erich Phillips is very detailed and the service department is like no other. More

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Kaylee found my dream car! My boyfriend has bought so many cars from this dealership but this was my first time at this dealership and buying a new car! As a recent college grad My boyfriend has bought so many cars from this dealership but this was my first time at this dealership and buying a new car! As a recent college grad this was my first big purchase so I wanted to be sure I was getting the best deal. After a mishap of choosing my car then it becoming unavailable, Kaylee worked her butt off to find a car exactly like it (she found the only one in a 600 mile radius!). I am so happy with my experience and my new Ford Escape! More

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Have bought 3 new cars there! Have bought all 3 of our new cars from Erich Phillips and the last 2 we had for 10 years and hope to have our Eco sport 10 years as well. Erich and al Have bought all 3 of our new cars from Erich Phillips and the last 2 we had for 10 years and hope to have our Eco sport 10 years as well. Erich and all the staff were very helpful and easy to work with. More

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Best dealership I’ve ever been to! By far the best car buying experience I’ve ever had. Bobby Hewlett IV and the rest of the Metro Ford crew treated me like family. They did an amazing By far the best car buying experience I’ve ever had. Bobby Hewlett IV and the rest of the Metro Ford crew treated me like family. They did an amazing job helping me find a car I would absolutely love. Beyond happy to be back in a mustang again. Thank you guys so much! You’re amazing! More

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Great experience Great sales and service experience. They went above and beyond helping us with a vehicle we had to bring in for service then working with us on trade- Great sales and service experience. They went above and beyond helping us with a vehicle we had to bring in for service then working with us on trade-in value and price for another vehicle. More

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What a wonderful experience My husband and I just bought a new F150 at Metro Ford and their team is seriously great. Everyone was so nice and helpful. We couldn't have asked for My husband and I just bought a new F150 at Metro Ford and their team is seriously great. Everyone was so nice and helpful. We couldn't have asked for a better experience. They gave us time to think about our purchase and were delightful to work with through the buying process. We made our appointment with George, the internet manager, who was very helpful over the phone. We then met Michael, who was so patient and informative as he showed us our options. Later, sealed the deal with Rick, who was amazing with helping us make an thoroughly thought out decision. They've certainly made return customers out of this family. Two thumbs up! More

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Absolutely awsome. Mike was by far the best salesman I've ever worked with. He gave me 110% of his attention and helped make a miracle happen. Rick was also the best and Mike was by far the best salesman I've ever worked with. He gave me 110% of his attention and helped make a miracle happen. Rick was also the best and most patient finance professional in the business. Overall, metro ford was willing and able to work with me when no one else would. Thank you guys for everything. More

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