Rick Johnson
Rick Johnson at Earnhardt Lexus

Rick Johnson

Service Consultant

Earnhardt Lexus

800 E Camelback Rd
Phoenix, AZ 85014

4.8
78 Reviews
4.8

78 Reviews

Write a Review

Dealership Experience

30 yrs, 9 mos

78 Reviews of Rick Johnson

August 10, 2025

Dealership Rating
Employee Rating

I have total confidence and trust in Rick - he makes sure my car is serviced properly and is always available to answer questions and share his extensive knowledge of Lexus's. More

by berryleslie116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 11, 2025

Earnhardt Lexus responded

Thank you for your wonderful feedback! We're thrilled to hear that Rick has provided you with exceptional service and support. Your trust means a lot to us, and we're always here to ensure your experience remains top-notch! Regards, Bull Earnhardt Owner bull@earnhardt.com

June 20, 2025

Dealership Rating
Employee Rating

Rick is great. He made sure all items were taken care of. I always take my vehicle back to him. Great service! More

by Bofuller67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 23, 2025

Earnhardt Lexus responded

We’re thrilled to hear about your positive experience with Rick. Providing great service is our priority, and we appreciate your loyalty. Looking forward to seeing you again for your next visit! Regards, Bull Earnhardt Owner bull@earnhardt.com

April 24, 2025

Dealership Rating
Employee Rating

Rick Johnson is one of the most knowledgeable service technicians I have had the pleasure of working with. Can't go wrong with him as your sevice technician for your Lexus. More

by jpstamas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Suk Chang

Apr 28, 2025

Earnhardt Lexus responded

Thanks for the fantastic feedback! We're thrilled to hear that Rick provided you with such knowledgeable service. Our team takes pride in delivering exceptional experiences, and it’s great to know we hit the mark with you. We appreciate your support! Regards, Bull Earnhardt Owner bull@earnhardt.com

April 05, 2025

Dealership Rating
Employee Rating

Rick takes the very best care of me and my vehicle. He's just the best, a pleasure to deal with & I trust him to keep me rolling. I guess I'll always have to own a Lexus so that Rick & Earnhardt will More

by bunky47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 07, 2025

Earnhardt Lexus responded

We’re thrilled to hear about your positive experience with Rick! Your trust in our team means everything to us. We’re committed to providing top-notch service and keeping you rolling smoothly. Thank you for being a loyal Lexus owner! Regards, Bull Earnhardt Owner bull@earnhardt.com

April 02, 2025

Dealership Rating
Employee Rating

Leo is one of a kind. He is professional, knowledgeable, and very friendly. Focus on in giving great customer service. More

by George
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 04, 2025

Earnhardt Lexus responded

Thank you, George! We're thrilled to hear you had such a positive experience with Leo. Our team strives to provide exceptional service, and it's great to see that reflected in your feedback. We appreciate your support and look forward to serving you again! Regards, Bull Earnhardt Owner bull@earnhardt.com

February 15, 2025

Dealership Rating
Employee Rating

My experience at Earnhardt Lexus has been simply excellent from purchase to service. I highly recommend their team of top professionals. More

by Lmoore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 18, 2025

Earnhardt Lexus responded

Thanks for the fantastic feedback! We're thrilled to hear you had such a great experience with our team. Your recommendation means a lot to us, and we look forward to serving you again in the future! Regards, Bull Earnhardt Owner bull@earnhardt.com

January 14, 2025

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Employee Rating

Great company, great service, Rick Johnson, always great. No complaints here. Ok, then, 3 more words. More

by lee2253
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 16, 2025

Earnhardt Lexus responded

Thanks, Lee! We're thrilled to hear you had a great experience. Rick is indeed a star on our team. Your support means a lot to us! Regards, Bull Earnhardt Owner bull@earnhardt.com

January 13, 2025

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Employee Rating

Rick Johnson is one of the finest auto service center managers I have worked with. His customer service is not only professional, but I leave the dealership with personal information to apply to my ownin More

by bobmerwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 14, 2025

Earnhardt Lexus responded

Thank you, Bob! We’re thrilled to hear about your positive experience with Rick. Our team strives to provide exceptional service and valuable insights to our customers. Your feedback motivates us to keep up the great work! We look forward to seeing you again soon. Regards, Bull Earnhardt Owner bull@earnhardt.com

November 02, 2024

Dealership Rating
Employee Rating

Excellent service advisor Rick Johnson, all work completed on time, always have a free loaner to use while car is in the shop if I need it, and the showroom is in an excellent location. On my last More

by Jim5737
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 04, 2024

Earnhardt Lexus responded

Thanks for the fantastic feedback, Jim! We're thrilled to hear about your positive experience with Rick and our service team. It's great to know you found our loaner program and showroom convenient. We appreciate your support and look forward to serving you again! Regards, Bull Earnhardt Owner bull@earnhardt.com

October 19, 2024

Dealership Rating
Employee Rating

Our service advisor, Rick Johnson, has never made me feel as if he was trying to sell us any services that we didn’t need; he has provided excellent service and given us options to save money. All of our se More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 21, 2024

Earnhardt Lexus responded

Thank you for the fantastic feedback, John! We're thrilled to hear about your positive experience with Rick and our team. It’s great to know you appreciate the quality service and options we provide. We value your loyalty and look forward to serving you again! Regards, Bull Earnhardt Owner bull@earnhardt.com

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