Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Rick Kealoha-Jacobson
Rick Kealoha-Jacobson at Jim Falk Motors of Maui
Refer Me

Rick Kealoha-Jacobson | Page 3

Service Advisor GM & HYUNDAI

Jim Falk Motors of Maui

260 Hana Hwy
Kahului, HI 96732

Contact Me
4.7
63 Reviews

SAN DIEGO STATE GRADUATE D1 BASEBALL PLAYER FAMILY, GOLF , BASEBALL, SURF & FISHING

Dealership Experience

12 yrs

Industry Experience

12 yrs

Languages Spoken

English English

4.7

63 Reviews

Write a Review

63 Reviews of Rick Kealoha-Jacobson

April 03, 2024

Dealership Rating
Employee Rating

When I arrived there was nowhere to pull onto the lot. Cars were backed up to the street. I brought my car in because of a recall. After dropping my car off and getting a shuttle to my work, I was ca More

by SUPERDAVE.TEMPLE
Service Communication
Recommend Dealer
No
Helpful
Report | Print
Apr 05, 2024

Jim Falk Motors of Maui responded

We appreciate your feedback and are concerned about your recent service experience. Please reach out to us so we can discuss your experience in more detail. We look forward to hearing from you. Sincerely, The Jim Falk Motors Of Maui Team

March 27, 2024

Dealership Rating
Employee Rating

as always Rick is great at his job and attentive to his customers needs. Highly recommended More

by NBERKEYMAUI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Mar 29, 2024

Jim Falk Motors of Maui responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Jim Falk Motors Of Maui Team

March 23, 2024

Dealership Rating
Employee Rating

I always get great service. Rick Kealoha-Jacobson always takes good care of us. It is a pleasure to come in. He also gets me a ride back to my office. It is all much appreci More

by JDORAN3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Mar 26, 2024

Jim Falk Motors of Maui responded

Thank you for your kind words! Rick is a great asset and we are glad to hear he provided an excellent experience for you. We thank you again and we look forward to servicing you again in the future! Sincerely, The Jim Falk Motors Of Maui Team

March 20, 2024

Dealership Rating
Employee Rating

Great staff, prompt, professional and knowledgeable. They are always available for questions to appointments. Aloha More

by DOANEHARE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Mar 22, 2024

Jim Falk Motors of Maui responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Jim Falk Motors Of Maui Team

March 15, 2024

Dealership Rating
Employee Rating

I believe your department does great work at an honest price. Service is quick and well done. I appreciate the work done by your employees. Your service advisor, Rick Jacobson, is outstanding. More

by JKENTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Mar 18, 2024

Jim Falk Motors of Maui responded

Thank you for the awesome feedback! You're right, Rick is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Sincerely, The Jim Falk Motors Of Maui Team

March 09, 2024

Dealership Rating
Employee Rating

Courteous receptionist. Early availability. Accessible parking. Great result explosion. Checked thoroughly. Nice staff. No charge first service More

by MADEE808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aleiya Rosales, Ryan Westberg, Natalie Darisay

Helpful
Report | Print
Mar 12, 2024

Jim Falk Motors of Maui responded

It’s great to know that our staff provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, The Jim Falk Motors Of Maui Team

March 09, 2024

Dealership Rating
Employee Rating

Thorough and gets exactly to the point of why I came, and what I needed More

by EDWARDMARCELY001
Recommend Dealer
Yes

Other Employees Tagged: Aleiya Rosales, Ryan Westberg, Natalie Darisay

Helpful
Report | Print
Mar 12, 2024

Jim Falk Motors of Maui responded

Edward, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, The Jim Falk Motors Of Maui Team

March 08, 2024

Dealership Rating
Employee Rating

Rick is very accommodating and informative , very satisfied with the service . Would recommend your service department! More

by MAUI1997
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Helpful
Report | Print
Mar 11, 2024

Jim Falk Motors of Maui responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Jim Falk Motors Of Maui's Service Department. Sincerely, The Jim Falk Motors Of Maui Team

March 06, 2024

Dealership Rating
Employee Rating

A A A A A A A A A A A A A A A A More

by TYSONSKINNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Mar 08, 2024

Jim Falk Motors of Maui responded

Thank you for this amazing review! We really appreciate your business, Tyson. Sincerely, The Jim Falk Motors Of Maui Team

February 29, 2024

Dealership Rating
Employee Rating

Great Service. Communication was excellent and prompt. Wow, fifteen words is a lot! Who decided that 15 words was the minimum. More

by MAUICHOCOLATE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Mar 01, 2024

Jim Falk Motors of Maui responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Jim Falk Motors Of Maui Team

1
2
3
4
...
7

Dealership Inventory (174 Vehicles)

new 2023 Cadillac LYRIQ car, priced at $62,865
2023 Cadillac LYRIQ
new
Satin Steel Metallic exterior
Automatic
Rear-wheel Drive
$62,865
View Details
new 2024 Chevrolet Silverado 1500 car, priced at $59,535
2024 Chevrolet Silverado 1500
new
Harvest Bronze Metallic exterior
Automatic
Four-wheel Drive
$59,535
View Details
new 2023 Chevrolet Corvette car, priced at $88,715
2023 Chevrolet Corvette
new
Hypersonic Gray Metallic exterior
Unknown
Rear-wheel Drive
$88,715
View Details
new 2024 GMC Sierra 2500 car, priced at $82,305
2024 GMC Sierra 2500
new
White Frost Tricoat exterior
Automatic
Four-wheel Drive
$82,305
View Details
new 2024 Chevrolet Silverado 1500 car, priced at $68,135
2024 Chevrolet Silverado 1500
new
Black exterior
Automatic
Four-wheel Drive
$68,135
View Details
new 2024 Chevrolet Silverado 1500 car, priced at $62,845
2024 Chevrolet Silverado 1500
new
Radiant Red Tintcoat exterior
Automatic
Four-wheel Drive
$62,845
View Details
View All Inventory