Rick Knettel | Page 21

The Toyota dealership is new to me. We bought a used Subaru from Rick. He was helpful but very busy the 3 times we talked with him. Miles advertised on line and on door sticker was almost 5700 miles mor Subaru from Rick. He was helpful but very busy the 3 times we talked with him. Miles advertised on line and on door sticker was almost 5700 miles more than we had anticipated. He did call us and report that there was a discrepancy and we were disappointed. He told us the oil didn't need changing till 10,000 miles and the tire rotation 5000 miles. Service told us to change oil at 5,000 miles which we believe to be correct. We were told service was done by Toyota on this Subaru 9-20-2021 miles on car fax report 22,223 miles.(Actual miles on Subaru when sold to us 27,891 on 10-11-2021) I think Rick had service due an oil change at almost 28,000 because of the previous mile discrepancy. Thank You Rick. Service was helpful but may not know all there is to know about a Subaru, being they mostly service Toyota. Time will tell. PLEASE do NOT let car cleaners put slippery sprays on the plastic CAR Matts!!! It gets on bottoms of shoes and make our entry, kitchen floors SLIPPERY and this is a Fall HAZARD, We don't need to break a bone. Thank You MB Also a Thank You to Adam in Service. More

by M_A_BOEHMER Verified Customer Verified Customer

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I was given courteous customer service. The new car features were explained clearly and concisely. I felt comfortable with the review of my new vehicle. features were explained clearly and concisely. I felt comfortable with the review of my new vehicle. More

by RUPSANDY Verified Customer Verified Customer

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I have been coming to your dealership for almost 6 years, and have always appreciated the friendly staff and the help and service they provide. A big shout out to Rick Knettel, who went above and beyond in g and have always appreciated the friendly staff and the help and service they provide. A big shout out to Rick Knettel, who went above and beyond in getting me the car I wanted, even during this time of shortages. I have loved my experience with St. Cloud Toyota. You are a great team. More

by COMCHAP Verified Customer Verified Customer

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Quick and streamlined! Rick probably created a family based customer for his career for sure! based customer for his career for sure! More

by TONY_N Verified Customer Verified Customer

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They were able to fit me with only a days notice and did a great job checking out everything a great job checking out everything More

by kdewey98 Verified Customer Verified Customer

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Rick Knettel was amazing throughout the whole process. Helped us find a car to test drive when they didn’t have one and then found a car for us to buy when there were none to be found. Mitch was also gr Helped us find a car to test drive when they didn’t have one and then found a car for us to buy when there were none to be found. Mitch was also great and helped us go through all of our options. More

by erickson422 Verified Customer Verified Customer

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The salesperson was trustworthy and super helpful and nice! If I were too get another car it would be through these guys for sure! nice! If I were too get another car it would be through these guys for sure! More

by drakeballa554 Verified Customer Verified Customer

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Rick Knettel has helped us procure serveral vehicles in the past, and once again we were not disappointed. His patience and straight forward demenor is second to none. We alway enjoy working with him. the past, and once again we were not disappointed. His patience and straight forward demenor is second to none. We alway enjoy working with him. More

by Todd Verified Customer Verified Customer

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Excellent experience Rick had the car ready no foolishness sign and drive thanks again well tell all the people here up on the iron range about the excellent dealership that you have foolishness sign and drive thanks again well tell all the people here up on the iron range about the excellent dealership that you have More

by BTONY262 Verified Customer Verified Customer

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This is now our FIFTH vehicle that we have purchased with the help of Rick. Each experience has been great and effortless on our end. 100% recommend dealing with Rick. We can't wait to add a sixth vehicle wh the help of Rick. Each experience has been great and effortless on our end. 100% recommend dealing with Rick. We can't wait to add a sixth vehicle when the time arrives More

by Zach Verified Customer Verified Customer

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