Rick Lerma
Rick Lerma at Access Ford of Corpus Christi

Rick Lerma

Sales Representative

Access Ford of Corpus Christi

3680 U.S. 77 Access Road
Corpus Christi, TX 78410

Contact Me
5.0
111 Reviews

BEEN IN THE BUSINESS FOR 40 YEARS. SELLING FORD.& LINCOLN. ROBSTOWN HIGH SCHOOL CLASS OF 74. BBA IN MARKETING GRADUATE TEXAS A & I KINGSVILLE 1981. BORN IN ROBSTOWN, TX. 1956.

Dealership Experience

12 yrs, 9 mos

Industry Experience

48 yrs

Specialties & Trainings

CUSTOMER SATISFACTION, FLEET & RETAIL SALES.

Languages Spoken

English English

Spanish Spanish

Employee Video

5.0

111 Reviews

Write a Review

111 Reviews of Rick Lerma

July 05, 2025

Dealership Rating
Employee Rating

Fast, friendly service! ! Took our Expedition in quick and gave us fast, professional service! Staff was super nice!! More

by MARY28P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Buentello, Adam Ayala

June 07, 2025

Dealership Rating
Employee Rating

Marisol and maintenance staff were verry attentive and helpful we appreciated how we were treated. More

by AREOCT52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 09, 2025

Access Ford of Corpus Christi responded

Thank you so much! We're glad to hear Marisol and the maintenance staff at Access Ford of Corpus Christi took great care of you. We appreciate your feedback and look forward to serving you again!

April 20, 2025

Dealership Rating
Employee Rating

Sales person was great, made the deal and was done in a very short time, however the finance department really drug their feet. 2 weeks after buy the vehicle they still hadn’t completed the financing. I fi More

by SCOTT.RAMSEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Diana Castillo

Apr 22, 2025

Access Ford of Corpus Christi responded

Thank you for sharing your experience, Scott. I’m glad to hear that you had a positive experience with your salesperson, but I sincerely apologize for the delay and confusion in completing the financing process. It’s certainly not the level of service we aim to provide, and I regret the inconvenience this caused. I’d like to discuss this further to ensure that we can address your concerns. Please feel free to reach out to me directly so we can work toward a resolution. Sincerely, Jeffrey Slaughter General Sales Manager jeffreyslaughter@lithia.com

March 21, 2025

Dealership Rating
Employee Rating

Fast and easy transaction. I was treated like a very important customer even though I have troubled credit. More

by dropem525
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 24, 2025

Access Ford of Corpus Christi responded

We're delighted to hear that you felt valued during your visit at Access Ford of Corpus Christi! Our team is committed to providing exceptional service for all customers. Thank you for sharing your experience with us!

December 26, 2024

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I had a great experience at the Access Ford dealership. Shaun was very helpful and attentive to my questions. More

by MONY.JR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 27, 2024

Access Ford of Corpus Christi responded

We're delighted to hear that Shaun provided you with a great experience at Access Ford of Corpus Christi! Thank you for sharing your positive feedback, and we hope to see you again in the future.

November 24, 2024

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Employee Rating

Mr Lerma was a great and knowledgeable salesman. He helped me out with any questions I had regarding the purchase of my vehicle. I highly recommend Mr. Lerma with your purchase of a new or used vehi More

by Juarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 25, 2024

Access Ford of Corpus Christi responded

Juarez, we're delighted to hear that Mr. Lerma provided you with such knowledgeable and helpful service at Access Ford of Corpus Christi! Thank you for recommending him, and enjoy your new vehicle!

October 30, 2024

Dealership Rating
Employee Rating

I don’t know who Scott young is but Rick Lerma was nothing but fantastic!!!!!!!! More

by E.TRAVIS.PARKER
Recommend Dealer
Yes

Other Employees Tagged: Finance gentleman. I forget his name.

Oct 30, 2024

Access Ford of Corpus Christi responded

Thank you for your feedback! We're glad to hear that Rick provided you with fantastic service at Access Ford of Corpus Christi. We'll be sure to pass along your praise to him. We look forward to serving you again in the future!

October 20, 2024

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Employee Rating

Great service and Great customer service, Great communication when needed help with issues with vehicle. More

by Santana
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Diana Castillo

Oct 21, 2024

Access Ford of Corpus Christi responded

We're delighted to hear you had a positive experience with our team at Access Ford of Corpus Christi! Thank you for highlighting the great service and communication. We're here whenever you need us!

October 19, 2024

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Employee Rating

Wish I could give it 0 stars. Lacked the simplest thing you can give a customer which is communication. (Mainly sales associate Terry) I can’t wait to tell everybody I know to tak More

by XAVIERMARTINEZ0923
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Oct 22, 2024

Access Ford of Corpus Christi responded

Thank you for your feedback, Xavier. I'm truly sorry to hear about your experience with communication during your visit. We value our customers and strive for transparency in all our interactions. I understand your frustration, and I would appreciate the opportunity to address your concerns directly. Please reach out to me at ggonzales@lithia.com so we can work towards a resolution. Best regards, Golden Gonzales Sales Manager ggonzales@lithia.com

October 18, 2024

Dealership Rating
Employee Rating

Very happy with the courtesy and respectfulness of the service department. Very helpful and clear with the services they are performing, Tks! More

by Rudy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Service writers…

Oct 21, 2024

Access Ford of Corpus Christi responded

Rudy, we're delighted to hear that our service department at Access Ford of Corpus Christi provided you with courteous and respectful assistance. Thank you for the kind words!

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